HD Intelligent IP Speed Dome Installation Manual Chinese V1.0
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[Video channel, extended channel, alarm input, alarm output]: Display the current camera hardware,
support alarm input and output.
[System Version]: Display the camera model and other information.
[Release Date]: The current program release time.
Attention: Contact company's technical staff, provide system version and release dates for technical
support.
[System uptime]: Cumulative running time after the powering on.
Attention: After reset, the system uptime is cleared.
[Serial number]: 16-bit serial number, for cloud services.
[NAT state] : When the camera is connected to cloud server, the connection is successful, otherwise
remarkable is probing DNS.
[NAT status code] : Camera connect to cloud services,displays IP address of the server.
Chapter 6 After-sale Service & Maintenance
6.1 Installation and service
Contact our maintenance department when you have questions during installation. Barcode should
be well kept for fast and convenient service.
6.2 Product Repair
Please return the product in accordance with the relevant provisions of the transport of the product,
ensure that the product suffers no damage during the way back, avoiding unnecessary disputes. Remember
not to try to dismantle the cover and repair yourself to avoid electric shock or other risks. We
recommend that all maintenance services done by professionals.
Warranty Information
Warranty period：one year. The warranty card work for the products you bought from us.
1. Within warranty period, when there is breakdown under normal conditions, we will provide free
repair service with the warranty card and purchase bills you have;
2. The following situations need extra pay during the warranty period：
（1）Physical damage；
（2）Beyond the warranty expiration date or free maintenance period;
（3）Any failure or damage caused during use, maintenance or custody against the manual book;
(4）Abnormal situations caused by illegal copy, non-standard, self-written or third-party software.
