15
Troubleshooting
Problem
Possible Solution
Inaccurate
temperature or
humidity
Make sure both the display and 5-in-1 sensor are
placed away from any heat sources or vents
(see page 7).
Make sure both units are positioned away from
moisture sources (see page 7).
Make sure 5-in-1 sensor is mounted at least 5 ft off of
the ground.
Calibrate indoor and outdoor temperature and
humidity (see page 17).
No rainfall
Check to ensure the rain gauge stabilizer (plastic tab)
has been removed from the bottom of the sensor.
Clear debris, such as leaves, out of the rain collector
funnel and debris screen.
Inaccurate wind
readings
What is wind reading being compared to? Pro
weather stations are typically mounted at 30 ft high
or more. Make sure to compare data using a sensor
positioned at the same mounting height.
•
Check
location
of
the
sensor.
Ensure
it’s
mounted
a
minimum of 5 ft in the air with no obstructions around
it (within several feet).
Ensure wind cups are spinning freely. If they hesitate
or stop try lubricating with graphite powder or spray
lubricant.
USB connectivity
not working
Verify display is in USB mode 3 (see page 8).
Unplug USB from display to computer for 20 seconds,
and then plug back in.
Check that the batteries are installed correctly.
Batteries may need to be replaced.
Reset the display by pressing the reset button, located
on the back of the display. Date and time will need to
be entered after a reset.
Display screen
not working
Check that the batteries are installed correctly.
Batteries may need to be replaced.
Reset the display by pressing the reset button, located
on the back of the display. Date and time will need to
be entered after a reset.