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Troubleshooting & FAQs
This chapter details some potential problems that may occur while using the
Access Point, and solutions to overcome them. Also included here are frequently
answered questions and their respective answers.
Troubleshooting
My computer’s THE ACCESS POINT Wizard doesn’t locate the
Access Point.
There are several possible solutions when this occurs:
s
Check the Power LED and ensure the Access Point’s power cord is connect-
ed correctly.
s
Ensure the proper kind of Ethernet cable is used. If the Access Point is con-
nected to a hub switch, or router, a cross-over Ethernet cable (
available at
most electronics retailers
) must be used. If the Access Point is connected to a
computer, a straight-through Ethernet cable (
included with the Access point
)
must be used.
s
Ensure the computer is within range of the Access Point.
My Web browser can’t access the Access Point’s Control Panel
s Make sure that your computer’s TCP/IP connection is set to the proper stat-
ic IP address. See
Appendix A “Setting Up Static IP”
for details.
s Verify that you are using the proper Ethernet cable to connect to the Access
Point. See “Making A Connection” in p. 13 of Section 4 for details.
s Ensure the Web browser being used is not using a proxy server to connect
to the Access Point.
Frequently Asked Questions
How far can I be from the Access Point and still connect?
The Access Point’s range depends on many factors, including the position of the
Access Point, physical obstructions (walls, terrain, etc.), and other environmental
anomalies. Generally, however, indoor range is approximately 91 meters (300 ft.)
or more; outdoor range can reach up to 533 meters (1750 ft.)..
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