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19 

Troubleshooting 

   
         

Symptom

 

 

           

Possible Problem

 

 

                         

Solution

 

 
 
Clock does not 
power on 

 

Power Outage 
 
 

 
 

The power source was not 
properly connected 
 

 

Check circuit breaker. Wait for 
power to be restored 

 
 

Check the connections of the 
power supply and/or backup 
battery 

 

 

The time is incorrect 

 

The time was not set correctly 

 
 
 

Prolonged power outage 

 

 

Set correct time 
 

 
 

Set time after power is restored 

 

The date is incorrect 

 

The date was not set correctly 

 

 

Set correct date 

 
Clock beeps   
and rejects   
time card 

 
 

Wrong side of card is inserted 
(monthly card) 

 
 
 

Incompatible time card 
 

 
 

Flip card over and re-insert 

 
 

 

Use card approved for the 
ATR360 

 

 
 
Print too light 

 

Ribbon cassette not properly 
seated 

 

 

The print ribbon is dried out 

 

 

Remove and re-insert ribbon 
cassette correctly 

 

 

Replace ribbon cassette

 

 

Clock will not print 

 

RTC not synchronized with 
display time. 

 

 

Set RTC 

 
 

Punches print   
in wrong   
column 

 
 

Wrong column selected 
(manually selected) or column 
change time set incorrectly 

 
 

 
 

Select the correct column (P1 – 
P6) or set the correct column 
change time

 

   

 

 
 

 

Punches print   
on wrong row 
 

 
 

The End of Day set incorrectly 
 
Time Card Format set incorrectly 
 
Pay period type is set incorrectly.

 

 
 

Set End of Day correctly 
 
Set Time Card Format again

 

 

Set Pay Period type correctly 

 

 
 
 
 
 
 
 
 
 
 
 
 
 

Содержание ATR360

Страница 1: ...ATR360 User Manual Top Loading Time Recorder With Fingerprint Proximity Badge User Verification...

Страница 2: ...ur warranty Battery replacement should be done by qualified personnel wearing the proper eye protection CAUTION Danger of explosion if the battery is incorrectly replaced Replace only with the same or...

Страница 3: ...Table 7 Correct Finger Positioning on the Sensor 8 Finger Print Setup 8 Add User 9 Badge Setup 9 Important Setting the Real Time Clock RTC 10 Synchronizing the RTC to the System Clock 10 Fingerprint...

Страница 4: ...18 Troubleshooting 19 Frequently Asked Questions 21 Maintenance 22 Replacing the Ribbon Cassette 22 Replacing the Circuit Board Batteries 23 Installing the Operational Battery Pack 24 Cleaning the ATR...

Страница 5: ...g a ball point pen press the Reset button Do not attempt to service the ATR360 yourself Disassembling the clock will void the warranty Always follow the instructions in the user guide Do not place the...

Страница 6: ...Sun 01 07 07 Clock Display Format 12 or 24 Hr 12 08 Adjust Printing Position Max 6mm Vert Horiz adj Increase s to move up right 00 15 Vertical Axis 00 30 Horiz Axis 08 08 vert horiz 09 DST Start Month...

Страница 7: ...ock Overview Top View Front View Battery Status Indicator A fully charged Battery will have 5 bars DST Icon displays when exiting programming mode when DST is turned on Each blink of the colon is one...

Страница 8: ...4 Rear View...

Страница 9: ...ill be flashing press P6 to select 12 Press P4 or P5 to select the current hour 13 Press P6 to save 14 Press P4 or P5 to select the current minute 15 Press P6 to save Setting Day Advance Time 16 The m...

Страница 10: ...ps 29 34 to complete the set up for the end of DST Setting Print Format 36 The mode indicator 10 will be flashing press P6 to select 37 Press P4 or P5 to select the correct print format a 00 24 hour M...

Страница 11: ...the System Clock the clock display or the clock will not function properly InO S Fingerprint Shift Schedule In Out Sch Prevents employees from buddy punching dur Time Card Allowance Duration The amou...

Страница 12: ...nt Reads Finger Print Setup 1 Remove top cover 2 Locate the finger print switch located to the left of the finger print reader 3 Move the switch to the up position to turn on the finger print reader 4...

Страница 13: ...p 10 to register the back up print 14 A third back up print may be registered or press cancel 15 Complete steps 5 13 to add another user or press cancel down enter to exit Badge Setup 1 Remove top cov...

Страница 14: ...and hold Enter for 3 seconds This will synchronize the RTC to within a few seconds of the Clock Time As long as the RTC and Clock Time are set within a minute there shouldn t be any problems Note if...

Страница 15: ...er for 3 sec to set the Start time 3 Press Up or Down to select additional shifts for editing Shift Shift Start Time Shift End Time PE1 PE2 PE3 PE4 PE5 PE6 PE7 PE8 PE9 PE10 PE11 PE12 Deleting a User s...

Страница 16: ...l alarm volume can be adjusted via the volume screw but note that it will affect all sounds from the clock s speaker The volume is adjustable from 0 to 102 decibels To Set an Alarm 1 Enter Setup mode...

Страница 17: ...3 a P3 P4 P5 P6 will now be flashing 4 If this is the initial setup you must begin with 01 5 Press P6 to save 6 Press P4 or P5 to select the correct hour for the first time slot 7 Press P6 to save 8 P...

Страница 18: ...rect time 4 Remove the time card Using a Finger Print to Clock Out 1 When clocking out P2 P4 or P6 must be selected 2 Insert the time card with the current week facing you and the card in the upright...

Страница 19: ...Calendar Yes Auto Fix Positioning Yes Power Failure Printing Yes Power Failure Memory Retention Yes Display Format 12 or 24 hour Print Format 12 hr 24 hr decimal time External Alarm Connection Availa...

Страница 20: ...6 times per day 18 000 punches Actual ribbon life will vary based on the number of punches humidity temperature and exposure to air Operational Battery Pack The optional Operational Battery Pack 58 0...

Страница 21: ...ries may leak overheat catch fire or explode if proper safety handling procedures are not followed DO NOT get batteries wet DO NOT place batteries near heat sources DO NOT use any power supply other t...

Страница 22: ...with backup fingerprint template Bad Finger Positioning Place finger in the middle of the sensor keep finger flat on the sensor and apply firm pressure DO NOT touch the sensor in an angled or tilted...

Страница 23: ...ed monthly card Incompatible time card Flip card over and re insert Use card approved for the ATR360 Print too light Ribbon cassette not properly seated The print ribbon is dried out Remove and re ins...

Страница 24: ...re each is set correctly Set the display format correctly Set the print format correctly Clock is printing in wrong color Ink Color Change Time set incorrectly Set the Ink Color Change Time correctly...

Страница 25: ...Acroprint for repair 6 Q Can I turn the fingerprint reader off and just use prox badges A No Sliding the FP switch to off also disables the Prox reader 7 Q If I turn the fingerprint reader off can I...

Страница 26: ...r general how to info go to http support acroprint com Maintenance Replacing the Ribbon Cassette 1 Open clock cover Press P3 to move the print head to the center of the clock so that the ribbon casset...

Страница 27: ...if you short out any components on the circuit board Avoid using metal objects to remove the batteries Note All Time Recorder settings will be reset to factory defaults as soon as the Main board batt...

Страница 28: ...th the slots in the clock s power connector Turn the battery so that the cable connection is on the bottom Insert the battery pack into the clock with the wires inserted into the opening in the side o...

Страница 29: ...strip of adhesive tape to the overlay and then slowly peel if off to remove dust dirt particles You can also remove it and clean it with soapy water then rinse and dry and re attach to the sensor Cle...

Страница 30: ...quired Please call Acroprint or your Dealer to order the relay PN 01 0230 000 When a signal is activated by the clock the internal contacts of the relay close and complete the circuit These internal c...

Страница 31: ...print Clock in the drop down menu Follow the instructions on the template to mount the clock Fingerprint Privacy 1 The ATR360 merely captures points of the fingerprint but not the actual fingerprint i...

Страница 32: ...ximity Badges pack of 15 39 0135 000 ATR242 Red Black Ribbon Cassette 45 0182 000 ATR240 360 Case Keys set of 2 45 0183 000 125 kHz RFID Key Fob Pack of 15 56 0135 000 18v DC Power Supply w removable...

Страница 33: ..._______________ Serial Number ________________________________________________ Date Purchased ______________________________________________ Purchased From ____________________________________________...

Страница 34: ...06 0400 000 Rev H...

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