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18 

Fingerprint Reading Issues 

 

Problem Correction 

 

How to select finger? 

 

Use the index or middle finger to enroll; try the left hand 
fingers if the right hand fingerprints are worn, damaged 
or missing.  If the user’s fingers are small, select the 
thumb. 

 

 

Poor Fingerprint Definition 

 

Some people have fingerprint definition that is too poor 
to verify.  These employees should use Proximity 
badge verification. 

 

 

Dirty or Dry Finger 

 
 

Wash hands with moisturizing soap or use hand lotion 
to hydrate skin. 

 

Damaged Fingerprint 

 

Use alternate finger with backup fingerprint template. 

 

 

Bad Finger Positioning 

 

Place finger in the middle of the sensor; keep finger flat 
on the sensor and apply firm pressure;    DO NOT touch 
the sensor in an angled or tilted position, DO NOT slide 
finger. 

 

 

Fingerprint pattern change 

 

For a user with a worn or injured finger, the 
identification can be affected.    Use an alternate finger 
or select Proximity badge verification. 

 

 

Clock has trouble reading most 
fingerprints 

 

Clean the fingerprint sensor (see cleaning the 
fingerprint sensor.  Using a fingerprint overlay on the 
sensor will often significantly improve fingerprint reads 
(call Acroprint for availability). 

 

 

Clock has trouble reading 
fingerprints on sunny days 

 

 

Move clock out of direct or bright sunlight. 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Содержание ATR360

Страница 1: ...ATR360 User Manual Top Loading Time Recorder With Fingerprint Proximity Badge User Verification...

Страница 2: ...ur warranty Battery replacement should be done by qualified personnel wearing the proper eye protection CAUTION Danger of explosion if the battery is incorrectly replaced Replace only with the same or...

Страница 3: ...Table 7 Correct Finger Positioning on the Sensor 8 Finger Print Setup 8 Add User 9 Badge Setup 9 Important Setting the Real Time Clock RTC 10 Synchronizing the RTC to the System Clock 10 Fingerprint...

Страница 4: ...18 Troubleshooting 19 Frequently Asked Questions 21 Maintenance 22 Replacing the Ribbon Cassette 22 Replacing the Circuit Board Batteries 23 Installing the Operational Battery Pack 24 Cleaning the ATR...

Страница 5: ...g a ball point pen press the Reset button Do not attempt to service the ATR360 yourself Disassembling the clock will void the warranty Always follow the instructions in the user guide Do not place the...

Страница 6: ...Sun 01 07 07 Clock Display Format 12 or 24 Hr 12 08 Adjust Printing Position Max 6mm Vert Horiz adj Increase s to move up right 00 15 Vertical Axis 00 30 Horiz Axis 08 08 vert horiz 09 DST Start Month...

Страница 7: ...ock Overview Top View Front View Battery Status Indicator A fully charged Battery will have 5 bars DST Icon displays when exiting programming mode when DST is turned on Each blink of the colon is one...

Страница 8: ...4 Rear View...

Страница 9: ...ill be flashing press P6 to select 12 Press P4 or P5 to select the current hour 13 Press P6 to save 14 Press P4 or P5 to select the current minute 15 Press P6 to save Setting Day Advance Time 16 The m...

Страница 10: ...ps 29 34 to complete the set up for the end of DST Setting Print Format 36 The mode indicator 10 will be flashing press P6 to select 37 Press P4 or P5 to select the correct print format a 00 24 hour M...

Страница 11: ...the System Clock the clock display or the clock will not function properly InO S Fingerprint Shift Schedule In Out Sch Prevents employees from buddy punching dur Time Card Allowance Duration The amou...

Страница 12: ...nt Reads Finger Print Setup 1 Remove top cover 2 Locate the finger print switch located to the left of the finger print reader 3 Move the switch to the up position to turn on the finger print reader 4...

Страница 13: ...p 10 to register the back up print 14 A third back up print may be registered or press cancel 15 Complete steps 5 13 to add another user or press cancel down enter to exit Badge Setup 1 Remove top cov...

Страница 14: ...and hold Enter for 3 seconds This will synchronize the RTC to within a few seconds of the Clock Time As long as the RTC and Clock Time are set within a minute there shouldn t be any problems Note if...

Страница 15: ...er for 3 sec to set the Start time 3 Press Up or Down to select additional shifts for editing Shift Shift Start Time Shift End Time PE1 PE2 PE3 PE4 PE5 PE6 PE7 PE8 PE9 PE10 PE11 PE12 Deleting a User s...

Страница 16: ...l alarm volume can be adjusted via the volume screw but note that it will affect all sounds from the clock s speaker The volume is adjustable from 0 to 102 decibels To Set an Alarm 1 Enter Setup mode...

Страница 17: ...3 a P3 P4 P5 P6 will now be flashing 4 If this is the initial setup you must begin with 01 5 Press P6 to save 6 Press P4 or P5 to select the correct hour for the first time slot 7 Press P6 to save 8 P...

Страница 18: ...rect time 4 Remove the time card Using a Finger Print to Clock Out 1 When clocking out P2 P4 or P6 must be selected 2 Insert the time card with the current week facing you and the card in the upright...

Страница 19: ...Calendar Yes Auto Fix Positioning Yes Power Failure Printing Yes Power Failure Memory Retention Yes Display Format 12 or 24 hour Print Format 12 hr 24 hr decimal time External Alarm Connection Availa...

Страница 20: ...6 times per day 18 000 punches Actual ribbon life will vary based on the number of punches humidity temperature and exposure to air Operational Battery Pack The optional Operational Battery Pack 58 0...

Страница 21: ...ries may leak overheat catch fire or explode if proper safety handling procedures are not followed DO NOT get batteries wet DO NOT place batteries near heat sources DO NOT use any power supply other t...

Страница 22: ...with backup fingerprint template Bad Finger Positioning Place finger in the middle of the sensor keep finger flat on the sensor and apply firm pressure DO NOT touch the sensor in an angled or tilted...

Страница 23: ...ed monthly card Incompatible time card Flip card over and re insert Use card approved for the ATR360 Print too light Ribbon cassette not properly seated The print ribbon is dried out Remove and re ins...

Страница 24: ...re each is set correctly Set the display format correctly Set the print format correctly Clock is printing in wrong color Ink Color Change Time set incorrectly Set the Ink Color Change Time correctly...

Страница 25: ...Acroprint for repair 6 Q Can I turn the fingerprint reader off and just use prox badges A No Sliding the FP switch to off also disables the Prox reader 7 Q If I turn the fingerprint reader off can I...

Страница 26: ...r general how to info go to http support acroprint com Maintenance Replacing the Ribbon Cassette 1 Open clock cover Press P3 to move the print head to the center of the clock so that the ribbon casset...

Страница 27: ...if you short out any components on the circuit board Avoid using metal objects to remove the batteries Note All Time Recorder settings will be reset to factory defaults as soon as the Main board batt...

Страница 28: ...th the slots in the clock s power connector Turn the battery so that the cable connection is on the bottom Insert the battery pack into the clock with the wires inserted into the opening in the side o...

Страница 29: ...strip of adhesive tape to the overlay and then slowly peel if off to remove dust dirt particles You can also remove it and clean it with soapy water then rinse and dry and re attach to the sensor Cle...

Страница 30: ...quired Please call Acroprint or your Dealer to order the relay PN 01 0230 000 When a signal is activated by the clock the internal contacts of the relay close and complete the circuit These internal c...

Страница 31: ...print Clock in the drop down menu Follow the instructions on the template to mount the clock Fingerprint Privacy 1 The ATR360 merely captures points of the fingerprint but not the actual fingerprint i...

Страница 32: ...ximity Badges pack of 15 39 0135 000 ATR242 Red Black Ribbon Cassette 45 0182 000 ATR240 360 Case Keys set of 2 45 0183 000 125 kHz RFID Key Fob Pack of 15 56 0135 000 18v DC Power Supply w removable...

Страница 33: ..._______________ Serial Number ________________________________________________ Date Purchased ______________________________________________ Purchased From ____________________________________________...

Страница 34: ...06 0400 000 Rev H...

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