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TROUBLESHOOTING
None of the LED indicators turns ON
•
Verify the power supply (voltage, cabling).
The relevant LAN1 or LAN2 led indicator stays OFF
•
Check that the remote device is turned ON.
•
Try to connect to another device.
•
Use another cable.
The Wi-Fi link does not come up
•
Make sure that the Wi-Fi interface is enabled (warning, it is disabled by
default factory settings)
•
Make sure that the Wireless parameters of the Client (case sensitive
SSID, 802.11 mode, radio channel and security) match those of the AP.
•
Check the radio conditions: distance between devices, placement of
antennas, interferences and obstacles to radio waves propagation.
•
Try with all securities and encryption settings temporarily disabled.
•
Try using the product with factory settings as shown in the “Quickly
evaluate…” section.
•
Try another radio channel.
“ACKSYS WaveManager” doesn’t find your device
•
ACKSYS WaveManager only scans the local network. To reach a
device through a gateway, use the “search product” option and enter an
IP addresses range.
•
Check that your firewall does not block WaveManager.
How to restore factory settings
•
If the built-in web-based interface is reachable, you can use your
browser to restore factory settings.
•
Else, open the product, power up the unit, wait for the red “Diag” LED to
turn green, then hold down the reset button (for at least 2 seconds) until
“Diag” goes red. Then release it and wait for the Diag LED to turn green
again, meaning that the product rebooted with its factory settings. Close
the product by tightening the screws to a torque of 2Nm ± 10%.
RESET
Reset button is attainable by opening the cover.
The functions of this button is described in section “SPECIFICATIONS”.
Notice:
Don’t touch any elements but the reset button. Take all necessary
precautions in order to avoid electric shock and electrostatic discharges.
Tighten the 4 cover screws diagonale at 2Nm ± 10% to provide water
tightness.
