The air conditioner
does not cool as it
should
The air conditioner
is freezing up
The remote control
is not working
Water is dripping
outside
Problem
Possible Cause
Solution
Water is dripping
OUTSIDE when the
unit is cooling
Water is dripping
INSIDE when the
unit is cooling
Noise when the
unit starts
The cooling coils are
frozen
Switch to high fan speed and set the
thermostat to a higher temperature.
Temperature sensor behind the air
filter is touching the coil.
Try to move it so it does not contact
the cold coil.
Switch to high fan speed and set the
thermostat to a higher temperature.
Check the position of the batteries.
Replace the batteries.
This is normal.
This is normal.
Improper installation. Tilt air
conditioner slightly to the outside
to allow water drainage. Refer to
installation instructions.
This is normal for a short period in
areas with low humidity and normal
for a longer period in areas with
high humidity.
Temperature sensor
is not well situated.
Ice blocks the air flow
and stops the air
conditioner from
cooling the room
The batteries are
inserted incorrectly
The batteries may be
dead
Hot and humid weather
The air conditioner is not
correctly tilted outside
Moisture removed from
the air is draining into
the base pan
A "da-da" sound may
occur for 30 seconds
when the unit is turned
on due to the compressor
starting
Your home in sync
30
