9.
2
8
.20
2
2
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REMOVAL OF PERSONAL DATA
Be sure to back up all information that you desire to keep on alternative drives before
deleting data as this process cannot be reversed.
Digitally Erasing Information
Resetting your PC may be done for various reasons, but one reason may be to remove all your
personal information and return the PC to the original settings.
Step 1: Select the Start button, the select Setting > Update & Security > Recovery > Open
Recovery Settings.
Step 2: Under Reset this PC, select Get Started and then choose from the options and/or setting
in the table below.
Option
What it Does
Keep my files > Change settings > Preinstalled
apps On
▪
Reinstalls Windows 10/11 and keeps
your personal files.
▪
Removes apps you installed.
▪
Removes changes you made to
settings.
▪
Restores any apps your PC
manufacturer installed.
Keep my files > Change settings > Preinstalled
apps Off
▪
Reinstalls Windows 10/11 and keeps
your personal files.
▪
Removes apps you installed.
▪
Removes changes you made to
settings.
▪
Removes any apps your PC
manufacturer installed.
Remove everything
▪
Reinstalls Windows 10/11 and
removes your personal files.