Malfunction Analysis
Please check below items before asking for servicing. If the malfunction still cannot be eliminated, please
contact qualified person or manufacturer.
NOTICE: Not all the following problems are malfunctions.
Phenomenon
Possible causes
Dehumidifier is not operating. Controls can
not be set.
Unit is operating in an area where temperature is higher
than 32°C (90°F) or lower than 5°C (41°F).
Bucket is full.
Noise suddenly rises during operation.
Noise will rise if compressor has just started.
Power supply problem.
Unit is placed on uneven floor
.
Humidity does not drop.
Area to be dehumidified is too large. The capacity of
your dehumidifier may not be adequate.
Doors or windows are open.
There might be some device producing vapor in the
room.
Little or no effect in dehumidifying.
Room temperature is too low.
Humidity level may be improperly set.
If unit is operating in a room where temperature is from
5°C to 15°C (41°F to 59°F), it will start to defrost
automatically. Compressor will stop for a brief period
(fan will operate in high fan speed). When unit finishes
defrosting, it will be back to normal operation.
When first operated, the air emitted has
musty-smell.
Due to temperature rising of heat exchanger, the air
may have some strange smell at the beginning
.
Unit has noises.
There might be some noise if unit is operating on
wooden floor
.
Swooshing sound is heard.
Normal. This is the sound of the flow of refrigerant
Problems of Water Leakage
Phenomenon
Possible Causes
Solution
When using drain hose, there is
water in the bucket.
Examine the drainage joint.
Connect the drainage joint well.
Drain hose is not correctly
installed.
Clear the obstacle from the drain
hose.
Remove the drain hose and
replace it. Be sure that the hose
is correctly installed.
