Accu-Sort AXIOM 400, Руководство по эксплуатации продукта

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Preface
AXIOM™ 400 Product Manual
Accu-Sort Systems, inc. 00c-AXIOM400-Preface_R10.doc
Customer Service
Training
Accu-Sort Systems offers a complete set of training courses to help you and your staff
master Axiom bar code scanning solutions. We can help you develop a training plan
that provides thorough training for both your project team and your end users. We will
work with you to organize courses appropriate to your job or area of responsibility.
Training professionals can show you how to plan your training throughout the
implementation process so that the right amount of information is delivered to key
people when they need it the most. You can attend courses at our training center, or
you can arrange for our trainers to teach at your facility. In addition, we can tailor
standard courses or develop custom courses to meet your needs.
Support
From on–site support to central support, our team of experienced professionals
provides the help and information you need to keep your Axiom working for you. This
team includes your Account Manager and Accu-Sort’s large staff of support specialists
with expertise in your business area and managing your hardware and software
environment.
NOTE:
If you have any problems or questions that require Accu-Sort's help, direct
your calls to
Customer Service
at (215) 723-0981 or 1-800-BAR-CODE™.
To ensure Accu-Sort's response is prompt and accurate, please have the following
information ready when calling Customer Service:
ƒ
Product Serial Number (located on Axiom Scan Heads and Power Supplies)
ƒ Product Type
ƒ
Detailed description of the question or problem
ƒ
Customer contact name and phone number
Product Type Serial Number
Axiom 400
Axiom400 Serial Tag
Serial Number Breakdown
The WWXXXXXX fields are also bar coded with a Code 128 type bar code on the
serial tag.
WW Two digit year of manufacture
XXXXXX
Six digit sequential build number
Suffix Optional suffix(es) that reflect actual catalog options for off-the shelf
units. At least 6 digits can be placed on the tag. If "Z" is part of the
suffix, this indicates a custom unit requiring an engineering folder.
Suffix could be used for special designations