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14
Blood Glucose Tests
4
Sources of Implausible Test Results
If your meter repeatedly displays implausible test results or error messages, check the
following points. If your responses to the questions are different from those given, make the
respective corrections when you perform the next test.
If you have taken all of these points into account and still obtain implausible test results or
error messages, contact customer support.
Did you perform the test following the instructions in the User’s Manual?
yes
Did you wash your hands with warm water and soap and dry them well?
yes
Did you use a used test strip?
no
Did you apply blood after the beep sounded and the drop symbol began to flash
on the display?
yes
Did you bend the test strip while inserting it into the meter?
no
Did you apply the blood drop immediately after it had formed on your finger?
yes
Did you bend or move the test strip before or during the test?
no
Are the test strips past their use by date (check next to the
e
symbol on the
label of the test strip container)?
no
Are the test strip guide and measurement window clean?
yes
Did you perform the test within the acceptable temperature range (+8 to
+42 °C)?
yes
Did you follow the storage conditions for the meter and the test strips?
yes
Have you read the section Sources of error which may produce incorrect test
results in the test strip package insert?
yes
If your meter has been dropped, it can no longer be certain that the meter is functioning
properly.
Perform a control test. Repeat the blood glucose test.
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