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EModem/Fax PC Card User’s Guide

A-2

         

Troubleshooting

Symptoms

1. Twisted-pair connection results in card failure.

2. Running Test Adapter results to External Loopback Test failure.

Possible Cause

Invalid twisted-pair link

Suggestions

1.  Check the RJ-45 connection for loose cabling.

2. Check for wrong RJ-45 pin assignments.

Symptom

Ethernet PC Card failure; suddenly cannot log into the network.

Possible Causes

1.  Bad cable connection

2.  Ethernet PC Card not properly installed in PCMCIA slot

3.  Host PC’s slot defective

4. Resource conflict

Suggestions

1. If you’re using the RJ-45 port on the card, check cabling for loose connection

or wrong pin assignment .

2.  Check if the Card is properly inserted in the PCMCIA slot; it may have been

accidentally loosened.

3. Install the PC Card in another PC, or install it in another slot.  If the problem is

eliminated, then the original PC’s slot is defective. Contact your PC vendor for
assistance.

4. Check if there is a resource conflict in your CONFIG.SYS file, I/O address or

IRQ settings.

Содержание EN2218-1

Страница 1: ...Multi Function Ethernet Modem Fax PC Card User s Guide...

Страница 2: ...Multi Function Ethernet Modem Fax PC Card User s Guide...

Страница 3: ...cation may be reproduced stored in a retrieval system or transmitted in any form or by any means whether electronic mechanical photocopying recording or otherwise without the prior written permission...

Страница 4: ...able text files View these file contents using the DOS TYPE command Package Contents Carefully unpack the contents of the package and check them against the checklist below Ethernet Modem Fax PC Card...

Страница 5: ...Guide About this Manual ii Back up your driver diskettes and use the copy as the working diskette Do this to protect the original from accidental damage Fill in the Owner Registration Card and mail it...

Страница 6: ...fer to the Software Installation Advisory section in Chapter 2 if you encountered any problem during installation Tip When the PC Card is inserted into the PCMCIA slot it is automatically detected by...

Страница 7: ......

Страница 8: ...4 Activating the PC Card 2 4 Using Card and Socket Services Support 2 5 Using Client Drivers 2 5 Installing under DOS 2 5 Installing under Windows for Workgroups WFW 3 11 2 7 Installing under Windows...

Страница 9: ...Chapter 4 Modem Fax Setup 4 1 Chapter 5 Fax Operations 5 1 Transmitting Faxes 5 1 Receiving Faxes 5 1 Sending and Receiving Logs 5 1 Appendix A Troubleshooting A 1 Ethernet Network Interface A 1 Modem...

Страница 10: ...E 2 Technical Support E 2 Limited Five Year Warranty E 4 Limited Warranty E 4 Customer Remedies E 4 Return Process E 5 Warranty Information E 5 Accton Offices E 6 Ordering Information E 6 Glossary Ind...

Страница 11: ...The PC Card plugs into a Type II PC Card slot and connects to both the Ethernet and telephone network Accton s Ethernet Modem Fax PC Card conforms to the latest Personal Computer Card International A...

Страница 12: ...your PC may be ON or OFF Caution The Y cable is designed to work only with analog telephone systems It cannot be used on digital phone lines Both types use the same RJ 11 plug but plugging a digital p...

Страница 13: ...row heads faces upwards The cable connectors and card should seat exactly and click into place The Y cable is shown in the following figure Figure2 1 Y Cable The Y cable serves both as a LAN and modem...

Страница 14: ...Client Software Driver Installation The driver diskette contains all the software driver programs supported by the adapter Refer to the RELEASE TXT file for a listing of these programs In addition to...

Страница 15: ...some Super Clients can be used to activate both the PC Card s modem and LAN functions while others only activate the modem function Accton s Client driver can activate both functions for this PC Card...

Страница 16: ...N2218 Item 4 R01 Note When the PC Card is inserted into the PCMCIA slot it is automatically detected by the Card Services Super Client driver Using Client Drivers Accton s Client Drivers are located i...

Страница 17: ...hen NetWare is started For example LASTDRIVE Y will reserve the drive letter Z as the NetWare Login directory drive If you are using the NetWare requester VLM EXE Novell will set up the NetWare Login...

Страница 18: ...e it 6 Reboot your PC 7 Bring up the Network Setup dialog box then click on the Networks command button 8 Click on the Install MicroSoft Windows Network radio button then click OK 9 Select Unlisted or...

Страница 19: ...tion by connecting to a network drive from the File Manager 14 Test the Modem function by dialing out over the modem Refer to Chapter 4 on Modem Fax Setup To install NetWare Network support 1 Bring up...

Страница 20: ...ing so will disable the auto detection feature for the PC Card Intel s 82365SL PCMCIA controller 2 Plug your PC Card into the card slot and reboot your PC The system will detect your PC Card and displ...

Страница 21: ...reen instructions to complete the Fax operation Installing under Windows NT 3 5x The current version of Client drivers only support the LAN function for Windows NT 3 50 and earlier The LAN and Modem f...

Страница 22: ...Control Panel and double click on the Network icon 2 Disable the LAN function by removing the Client driver from the list of active drivers 3 Test the Modem function by dialing into a site using the N...

Страница 23: ...e settings are automatically restored to the PC Card Getting Started Install the 1Step Installation Program onto your hard disk drive Insert the driver diskette that comes with the package into the ho...

Страница 24: ...on Menu to run the diagnostics program 4 Select the appropriate software configuration for the Card Identify the Network OS Driver Frame Type and memory management option in use and then indicate the...

Страница 25: ...ory default setting is 300h Selecting the Interrupt The interrupt is an electronic signal from the card that goes to the host computer s CPU when a request is made Each peripheral installed in the hos...

Страница 26: ...or more PCs on the network run the test simultaneously The program runs several tests The screen displays a PASS or FAIL remark to indicate the result of each test If a test fails a Description dialog...

Страница 27: ...ect the appropriate Network Operating System Driver Frame Type and Memory Management Options as described below and then name the directory in which the drivers are stored You can point and click with...

Страница 28: ...tdrive statement in your CONFIG SYS file to any available drive letter except Z This will cause the NetWare Client software to assign the next letter as the Client login directory e g Lastdrive Y Last...

Страница 29: ...Select the Install Software command from the Action Menu to change the adapter s software configuration This command installs the software driver files in your computer A dialog box indicating the pr...

Страница 30: ...mply print it for reference The Action Menu Opening the Action Menu displays a list of commands to install software drivers run diagnostics to test the adapter installation and update the drivers Tabl...

Страница 31: ...e manual A few basic modem concepts are listed below for your reference COM Ports The COM port handles traffic between the modem and your PC The PC card can be assigned to any COM port COM ports are a...

Страница 32: ...C sends at one time The default is 8 and the range of permissible values depends on modem speed 14 400 kbps 5 to 8 bits 28 800 kbps 7 to 8 bits 33 600 kbps 7 to 8 bits Stop Bits Eachcharactertransmitt...

Страница 33: ...a Compression This feature improves modem data transfer Accton s PC card comes with both V 42bis and MNP 5 data compression protocols V 42bis can boost the modem data transfer rate to 4 times and MNP...

Страница 34: ...ent TSR programs which operate in the background Fax software usually supports dialing directories to facilitate dialing Very often they provide phone books for storing numbers of frequently addressed...

Страница 35: ...dealer or Accton Technology Corporation s Technical Support Section Write a problem description including what problems occurred what PC was used duration of the problems the product number serial nu...

Страница 36: ...1 Bad cable connection 2 Ethernet PC Card not properly installed in PCMCIA slot 3 Host PC s slot defective 4 Resource conflict Suggestions 1 If you re using the RJ 45 port on the card check cabling f...

Страница 37: ...driver Symptom Card failure after configuration Possible Cause 1 Configuration conflict 2 The card is not enabled Suggestions 1 Check I O and IRQ for possible setting conflicts Make sure they don t co...

Страница 38: ...aged or not answering Your modem may not recognize the dial tone when placing an international call Modem not responding Check your PC s BIOS setup it may require settings for your modem Check if you...

Страница 39: ...odem Check if you have selected the correct COM port in your software setup Check if the PC and modem connections are all secured NO DIAL TONE message Check all phone line and cable connections Make s...

Страница 40: ...u can set the defaults by entering AT F An N appearing in the command string indicates that a number needs to replace it AT commands can be invoked from any communications software under terminal mode...

Страница 41: ...ing and on during answering Turns the speaker off during dialing receiving carrier and turn it on during answering N ATN0 Automode detection off Turns off automode detection N ATN1 Automode detection...

Страница 42: ...and dial tone not detected NO ANSWER CONNECT XXXX and ERROR N ATX3 Basic call progress result codes and connection rate Report basic call progress result codes connection rate i e OK CONNECT RING NO C...

Страница 43: ...guration 1 N AT Go Disable guard tone Disable guard tone N AT G1 Disable guard tone Disable guard tone N AT G2 Enable 1800 Hz guard tone Enable 1800 Hz guard tone N AT P0 Set 10 pps pulse dial Set 10...

Страница 44: ...ble line quality monitor and auto retrain Y AT E2 Enable line monitor Enable line quality monitor and fallback fall forward N AT Q Report line signal quality Report line signal quality N AT Kn Control...

Страница 45: ...r 0 127 ASCII S3 Return character 0 127 ASCII S4 Line feed character 0 127 ASCII S5 Backspace character 0 127 ASCII S6 Wait time for dial tone 2 255 sec S7 Abort timer 1 255 sec S8 Pause time of dial...

Страница 46: ...LAN Analyzer for NetWare Packet Drivers FTP PC TCP NCSA TCP IP Accton LANSoft NDIS Drivers Microsoft LAN Manager Windows NT Windows 95 Windows for Workgroups IBM LAN Server 2 x IBM LAN Support IBM OS...

Страница 47: ...rted COM2 COM3 COM4 Asynchronous Character Format up to 10 bits Receive Sensitivity 9 dbm to 43 dbm Dialing Tone and Pulse Pulse Dialing Rate 10 pulses per second Buffer Memory 32 KB ROM 128 KB Operat...

Страница 48: ...against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may c...

Страница 49: ...e when connecting to this device Changes or modifications not expressly approved by Accton could void the user s authority to operate this equipment Suggested cable types are Twisted pair for RJ 45 co...

Страница 50: ...ouble is experienced with this equipment please contact Accton Technology Corporation at 408 452 8400 for repair and warranty information If the trouble is causing harm to the telephone network the te...

Страница 51: ...er or Accton Technology Corporation for assistance Hardware Repair Service You must get an RMA Return Materials Authorization number before returning any hardware for repair To obtain this number plea...

Страница 52: ...United States call 408 452 8828 to reach the Accton USA s modem line Modems with 14400 through 2400 baud are supported Choose 8 data bits 1 stop bit and no parity Standard VT100 terminal emulation is...

Страница 53: ...For all countries except North America Accton Technology Corporation Attn Technical Support No 1 Creation Road III Science based Industrial Park Hsinchu 300 Taiwan R O C For North America Accton USA A...

Страница 54: ...E LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ACCTON NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY OTHER LIABILITY Customer Remedies If the product is found to be defective within...

Страница 55: ...EED THE ACTUAL MONEY PAID FOR THE PRODUCTS AT ISSUE If you purchased this product in the USA be aware that some states do not allow limitations on how long an implied warranty lasts so the above limit...

Страница 56: ...2 8811 Accton UK The Mill Horton Road Stanwell Moor Staines Middlx TW19 6BJ United Kingdom Phone 44 1753 687677 44 1753 680109 Fax 44 1753 689010 Ordering Information Multi function Ethernet Modem Fax...

Страница 57: ...cal bus topology and coaxial cable The successor IEEE 802 3 standard provides for integration into the OSI model and extends the physical layer and media with repeaters and implementations that operat...

Страница 58: ...otocol NCP Internetwork Packet Exchange IPX and Sequential Packet Exchange SPX protocols RJ 45 Connector Most common terminator for twisted pair wiring Shielded Twisted Pair 100W Category 5 twisted pa...

Страница 59: ...4 Running 3 4 dialing directories 5 1 Driver Selecting 3 6 Driver Diskette 3 1 Identifying Directory Location 3 7 Installing 3 7 Selecting 3 5 E EMI C 2 EMI Warning D 1 Error Correction 4 2 4 3 Ether...

Страница 60: ...Requirement C 2 Problem Report E 1 Product Registration E 1 Product Support Services E 1 Accton Offices E 6 R RAM Buffer C 1 README TXT 2 3 Receiving Faxes 5 1 RELEASE TXT 2 3 Return Materials Authori...

Страница 61: ...Ethernet Modem Fax PC Card User s Guide Index 3 X XON XOFF 4 2 Y Y cable 2 2...

Страница 62: ...EN2218 E1196 R03 150640 101...

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