19
Product Warranty
and After-Service
(1) ARAID: One year warranty starting from the purchase date.
(2) Fan: Five years warranty starting from the purchase day.
2. In the event the ARAID does not operate as expected, please refer to the ARAID LCD
Message Comparison Table and solution (p.15) as well as FAQ (p.17).
3. If the product has failed under normal operation status, where the error has been diagnosed
by Accordance as not having been caused by unauthorized action and the product is still
within its warranty period, then Accordance shall provide the maintenance services as free
of charge.
4. If any of the followings happens during the warranty period, Accordance shall charge
reasonable maintenance fees:
(1) Where the warranty label has been destroyed or becomes incomplete or where the
unauthorized disassembly is obvious.
(2) Where the failure is caused due to improper storage location, falling, moving or
transportation.
(3) Where the damage is caused by unstable voltage such as fire, earthquake, flood, lightning
strike or other natural disasters.
(4) Where the failure or the damage is due to use under the conditions beyond that stated in
the User’s Manual.
5. The maintenance services will be available if over its warranty period, however, Accordance
will charge reasonable maintenance fees and parts cost.
1. Duration of product warranty
