TECH TALK......TROUBLESHOOTING GUIDE
For SmarTouch Digital
ERROR CODES
COLD Water temperature below 40 F. OH Water temperature above 108 F.
SESH Temperature sensor shorted. SEOP Temperature sensor open or disconnected
HLer Overheat condition or overheat sensor disconnected PSOL Pressure-switch open with low speed jets ON.
PSOH Pressure-switch open with high speed jets ON PSOC Pressure-switch open with circulating pump ON
Error code PSOL? PSOH? PSOC?
EXPLANATION:
No water pressure. Pressure Switch Open.
-Check if circulation /filtration pump is running.
-Check for the following symptoms:
PUMP running but no water flow
-Check for possible airlock. Pump is not primed. Check for a closed gate valve.
PUMP does not run.
-Is primary pump connected.
Only a trained or qualified technician can perform the following procedure
-Measure, using a voltmeter, INCOMING POWER.
-240 VOLTS. Across L1 & L2 at Terminal Block ( 240V installations only)
-Check pump power rating.
Measured voltage at pump connector MUST match power rating at pump motor label.
-Measure 240 or 120 Volts @ primary pump connector (pump 1) across WHITE and RED for low speed (PSOL) and WHITE
& BLACK for high speed jets.(PSOH)
NO POWER READING AT PUMP CONNECTOR:
Replace PCBoard. Possible burnt fuse or pump relay circuit defective, provided incoming power is verified at main Terminal
Block.
POWER O.K.:
Replace pump.
PUMP runs and there is flow:
- Heater manifold must be plumbed to pump discharge or output side to activate pressure switch.
-Check Pressure Switch connections at Pressure Switch.
-Jumper across pressure switch terminals. If error code goes away check Pressure Switch calibration or P/S is defective.
Spa will not heat.
Check for error codes ‘OH’ or “HLEr”. If YES then check for the following:
-Good water flow.
-Possible air pocket inside Heater Manifold or an Air Lock
1- Is Heater indicator light ON at spaside control panel?
Yes
Go to next step.
2- Is Red indicator light located at equipment enclosure “ON”?
YES
-Burnt element. Replace heater element.
Page 25
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
TEMPERATURE SETTING . . . . . . . . . . . . . . . . . . . . . . . . 4
SETTING TIME-OF-DAY . . . . . . . . . . . . . . . . . . . . . . . . . . 5
COOL-DOWN TIMER . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
USER TIMER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
SPA-SIDE CONTROL PANEL 2020 . . . . . . . . . . . . . . . . . 6
SPA-SIDE CONTROL PANEL 1000 . . . . . . . . . . . . . . . . . 7
USER & SYSTEM OPTIONS
SELF-DIAGNOSTIC ERROR CODES . . . . . . . . . . . . . . . . 8-9
START-UP PROCEDURE. . . . . . . . . . . . . . . . . . . . . . . . . . 10
WATER PRESSURE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
FILTER CARTRIDGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . 11
PROGRAMMING (OPTIONAL) . . . . . . . . . . . . . . . . . . . . 12-16
ELECTRICAL INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . 17-19
FCC REGULATORY APPROVAL . . . . . . . . . . . . . . . . . . . . 20
WIFI FEATURE (OPTIONAL) . . . . . . . . . . . . . . . . . . . . . . 21
WIRING DIAGRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22-23
EXPLODED VIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25-26
TA B L E O F C O N T E N T S
