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12. Troubleshooting
Problem Possible
cause
Solution
The dialer does not dial.
Wrong telephone
number.
Check that the number
is correct.
Incorrect trigger polarity.
Change the trigger
jumper or trigger signal.
Incorrect trigger signal.
Check the trigger signal.
Incorrect wiring of the
telephone connection.
Check the telephone
connection.
Missing dial pause
and/or outgoing line
(usually when
connecting to an
extension).
Enter a dial pause
and/or outgoing line.
The recipient cannot
confirm the incoming
call.
Incorrect confirmation
settings.
Check the relevant
programming.
Incorrect
confirmation
signal.
Inform the recipient of
the correct alarm
confirmation procedure.
Call to a mobile phone.
Poor mobile reception,
change your location.
The dialer calls the
subsequent telephone
numbers despite
confirmation of the call
by the recipient.
Incorrect confirmation
settings.
Check the relevant
programming.