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Wallbox eMH3 –
Resolving errors
26
11
Store the charging cable ready for the next
charging procedure.
y
Wallbox with charging cable
Replace the charging connector in its
storage compartment.
y
Wallbox with charging socket
Unplug the charging connector from the
charging socket and store the charging
cable: the charging socket flap closes
automatically.
12
The wallbox is ready for operation and awaits
the next charging procedure:
y
When the charge point is ready for charg-
ing operations, the blue LED flashes while
the green and red LEDs are OFF.
Resolving errors
Errors may occur during the operation of the wallbox.
Description
The electric vehicle is not recognised.
Cause and suggested solution
The charging cable is not properly plugged in.
y
Remove the charging connector from the vehicle's charging connector and plug it back in.
y
For wallboxes with charging socket:
also remove the charging connector from the charging
socket of the wallbox and plug it back in.
y
Check the charging cable and replace it if required.
Description
The red, green and blue LEDs on the wallbox will display a particular, repeating pattern.
Cause and suggested solution
The wallbox has detected an error that prevents or interrupts charging operations. The LED flash
pattern is cyclically repeated until the error has been resolved.
y
The wallbox automatically reinitiates the charging procedure every 30 or 60 seconds.
y
Switch off the power supply via the integrated RCCB(s) of the wallbox and then switch it back on
again.
y
Remove the charging connector from the vehicle's charging connector and plug it back in.
y
For wallboxes with charging socket:
also remove the charging connector from the charging
socket of the wallbox and plug it back in.
