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Troubleshooting (Need Assistance?)

D-5

User’s Manual

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  Technical Support Form

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Содержание ZH6

Страница 1: ...ncidental or consequential damages arising from any defect or error in this manual or product Product names appearing in this manual are for identification purpose only and trademarks and product name...

Страница 2: ......

Страница 3: ...S 6 CHAPTER 3 INTRODUCTION OF THE BIOS 1 3 1 CPU SETUP SOFT MENU II 3 3 2 STANDARD CMOS SETUP MENU 8 3 3 BIOS FEATURES SETUP MENU 11 3 4 CHIPSET FEATURES SETUP MENU 16 3 5 POWER MANAGEMENT SETUP MENU...

Страница 4: ......

Страница 5: ...any device firmware or software that operates on or with year based dates This problem is caused by a design flaw in the Real Time Clock RTC unit The RTC only changes the last two digits of the year...

Страница 6: ...ACPI Accelerated Graphics Port connector supports AGP 1x and 2x mode Sideband 3 3V device 3 Memory System Memory Three 168 pin DIMM sockets support SDRAM modules Supports up to 512MB MAX 8 16 32 64 1...

Страница 7: ...Supports Wake On LAN Keyboard or Mouse but your ATX power supply 5V standby power must be able to provide at least a 720mA current capacity Otherwise the functions may not work normally There are thr...

Страница 8: ...1 4 Chapter1 ZH6 1 3 Layout Diagram Figure 1 2 Motherboard component location...

Страница 9: ...Introduction of ZH6 Features 1 5 User s Manual 1 4 The System Block Diagram Figure 1 3 System diagram of the 440ZX chipset...

Страница 10: ...1 6 Chapter1 ZH6...

Страница 11: ...1 Installing the Motherboard to the Chassis 2 2 Installation of the Pentium II III Celeron CPU 2 3 Installing System Memory 2 4 Connectors Headers and Switches Before Proceeding with the Installation...

Страница 12: ...unable to do this should you attach the board with spacers Take a careful look at the motherboard and you will see many mounting holes on it Line these holes up with the mounting holes on the base If...

Страница 13: ...he CPU is printed on the package of the retention mechanism that comes with the motherboard You can refer to it while you install the CPU This motherboard also supports the Celeron PPGA processor If y...

Страница 14: ...ording to this motherboard layout design DIMM 2 and DIMM 3 share two banks Therefore please don t install RAM modules that will occupy two banks into both DIMM 2 and DIMM 3 at the same time There are...

Страница 15: ...t the DIMM module into the expansion socket as shown in the illustration Note how the module is keyed to the socket You can refer to figure 2 4 for the details This insures the DIMM module will be plu...

Страница 16: ...lease pay attention and read the whole section for necessary information before attempting to finish all of the hardware installation inside the computer chassis Figure 2 5 shows you all of the connec...

Страница 17: ...onnector insuring that you have a good connection Note Watch the pin position and the orientation FAN1 FAN2 FAN3 FAN header Attach the connector from the individual CPU fan to the header named FAN1 an...

Страница 18: ...ies can be found in Intel s TX LX BX and newer core logic chipsets This technology provides the DMA and IRQ signals present in ISA Bus today but not available on the PCI Bus The SB LINK serves as a br...

Страница 19: ...management bus SMBus The SMBus is a specific implementation of an I2 C bus I2 C is a multi master bus which means that multiple chips can be connected to the same bus and each one can act as a master...

Страница 20: ...lear the CMOS you have to turn the power off first including the 5V standby power Otherwise your system may work abnormally or malfunction PN1 and PN2 Headers PN1 and PN2 are for switches and indicato...

Страница 21: ...correctly Note Watch the power LED pin position and orientation PN1 Pin 6 7 HDD LED Header Attach the cable from the case s front panel HDD LED to this header If you install it in the wrong direction...

Страница 22: ...utton for at least one second to reset the system PN2 Pin 4 5 6 7 Speaker Header Attach the cable from the system speaker to this header PN2 Pin 9 10 Suspend LED Header Insert the two threaded suspend...

Страница 23: ...what their functions are FDC1 Connector This 34 pin connector is called the floppy disk drive connector You can connect a 360K 5 25 1 2M 5 25 720K 3 5 1 44M 3 5 or 2 88M 3 5 floppy disk drive you can...

Страница 24: ...n the motherboard that is the IDE2 connector on the motherboard Two hard disks can be connected to each connector The first HDD is referred to as the Master The second HDD is referred to as the Slave...

Страница 25: ...er adapter then you can connect your AT keyboard to this connector We suggest you use a PS 2 keyboard for best compatibility KM1 Upper PS 2 Mouse Connector Attach a PS 2 mouse to this 6 pin Din connec...

Страница 26: ...connect an external modem mouse or other devices that support this communication protocol Parallel Port Connector This parallel port is also called an LPT port because it usually connects to the print...

Страница 27: ...duce errors the computer will crash and sometimes you will even not be able to boot the computer after it has crashed We recommend that you do not change the parameters inside the BIOS unless you are...

Страница 28: ...age Down or keys when you want to modify the BIOS parameters for the active option Computer Knowledge CMOS Data Maybe you have heard somebody saying that their CMOS DATA was lost What is the CMOS Is i...

Страница 29: ...CPU must be setup according its specifications In the first option you can press F1 at any time to display all the items that can be chosen for that option Figure 3 2 CPU SOFT MENU II CPU Name Is Int...

Страница 30: ...n These should be used for engineering testing not for normal applications If you use non specification settings for normal operation your system may not be stable and may effect system reliability Al...

Страница 31: ...you set it back to its normal value in order to guarantee system stability External Clock 66MHz 1 2 100MHz 1 3 75MHz 1 2 83MHz 1 2 112MHz 1 3 133MHz 1 3 124MHz 1 3 Note CPU bus speed above 66MHz 100M...

Страница 32: ...the CPU speed setting is wrong the system will hold Normally we do not recommend that you use the User Define option to setup CPU speed and multiplier factors This option is for setup of future CPUs...

Страница 33: ...erase the parameters of the original CPU and to enter BIOS Setup to set up CPU parameters again Attention After setting up the parameters and leaving the BIOS SETUP and having verified that the syste...

Страница 34: ...t time information in this item hour hh minute mm and second ss Setup of the HDD operating mode NORMAL LBA LARGE Since old operating systems were only able to support HDDs whose capacity was not bigge...

Страница 35: ...pport the INT 13h extension function enabling the LBA mode to support hard disk drive capacities exceeding 8 4GB LARGE Mode When the number of cylinders CYLs of the hard disk exceeds 1024 and DOS is n...

Страница 36: ...ting is EGA VGA Halt On You can select which type of error will cause the system to halt Five options are available All Errors No Errors All But Keyboard All But Diskette All But Disk Key Back to All...

Страница 37: ...an be set as Enable or Disable When this feature is enabled if there is any attempt from a software or an application to access the boot sector or the partition table the BIOS will warn you that a boo...

Страница 38: ...e BIOS will simplify the test procedures in order to speed up the boot process The default is Enable Boot Sequence When the computer boots up it can load the operating system from the floppy drive A h...

Страница 39: ...access data When this item is enabled the BIOS will automatically detect if your hard disk drive supports this feature or not and will choose the right settings for you The default is Disable Typemati...

Страница 40: ...system But by doing this you will have to reset all the options you had set up before PCI VGA Palette Snoop This option allows the BIOS to preview VGA Status and to modify the information delivered fr...

Страница 41: ...ther the BIOS on the video card uses the shadow feature or not You should set this option to Enabled otherwise the display performance of the system will greatly decrease Shadowing address ranges This...

Страница 42: ...Figure 3 5 Chipset Features Setup You can use the arrow keys to move between the items Use PgUP PgDn or key to change the values When you have finished setting up the chipset press ESC to go back to t...

Страница 43: ...select Enabled you get faster video BIOS executing speed via the L2 cache Video RAM Cacheable You can select Enable or Disable When you select Enabled you get faster video RAM executing speed via the...

Страница 44: ...CI cycles to or from the ISA bus This option must be enabled to provide PCI 2 1 compliance If you have an ISA card compatibility problem you can try to enable or disable this option for optimal result...

Страница 45: ...s list the voltage states of the system power Just like Thermal Fan Monitor it is unchangeable Note The hardware monitoring features for temperature fans and voltages will occupy the I O address from...

Страница 46: ...e These are referred to as Power Management Events In cases where none of these events occur the system enters the power saving mode When one of the controlled events occurs the system immediately ret...

Страница 47: ...e and software drivers If you want to know if your devices or add on cards support ACPI or not please contact the device or add on card manufacture for more information If you want to know more about...

Страница 48: ...wake up the computer from this state Power switch Sleeping mode or power off mode RTC alarm Sleeping mode or power off mode LAN Sleeping mode or power off mode Modem Sleeping mode or power off mode IR...

Страница 49: ...Microsoft Intel and other major manufacturers Video Off Method Three video off methods are available Blank Screen V H SYNC Blank and DPMS The default is V H SYNC Blank If this setting does not shut o...

Страница 50: ...elected for Power Management is User Define you can define for this mode any delay from 1 minute to 1 hour If no power management event occurs during this time period meaning the computer is inactive...

Страница 51: ...me by LAN To enable this feature you must make sure your network software and network adapter LAN card support such a function This function is also called Wake on LAN WOL Power on by Ring If you conn...

Страница 52: ...ctivity occurs it will cause the computer to re count the time elapsed IDE Secondary Master If any IDE secondary master I O activity occurs it will cause the computer to re count the time elapsed IDE...

Страница 53: ...IOS to reset the settings for the Plug Play ISA Card and the PCI Card select Enabled But the next time you boot up this option will automatically be set as Disabled Computer Knowledge ESCD Extended Sy...

Страница 54: ...sable this item and you can get an IRQ But in some situations in Windows 95 it may cause the USB port to malfunction or have other problems Two options are available Enable or Disable PIRQ_0 Use IRQ N...

Страница 55: ...ports 4 PCI bus master signals the ZH6 offers users an additional PCI slot Why Because many Add on cards such as the Voodoo series of graphics cards some PCI VGA and LAN cards don t occupy the bus mas...

Страница 56: ...order to set its data transfer rate Default You can select the PIO mode from 0 to 4 of the IDE devices in order to set its data transfer rate Slave Drive PIO Mode Auto The BIOS can auto detect the tr...

Страница 57: ...O mode from 0 to 4 of the IDE devices in order to set its data transfer rate Slave Drive PIO Mode Auto The BIOS can auto detect the transfer mode of the IDE devices in order to set its data transfer r...

Страница 58: ...f you only installed one display card the BIOS will detect which slot AGP or PCI you installed it in then everything will be take care of by the BIOS KBC Input Clock Select This item allows you to cha...

Страница 59: ...d IRQ of Serial Port 1 Ten options are available Disable 3F8h IRQ4 2F8h IRQ3 3E8h IRQ4 or 2E8h IRQ3 3F8h IRQ10 2F8h IRQ11 3E8h IRQ10 2E8h IRQ11 and AUTO Onboard Serial Port 2 This is used to specify t...

Страница 60: ...P ECP EPP or Normal SPP mode Default is Normal SPP mode ECP Mode Use DMA When the mode selected for the onboard parallel port is ECP the DMA channel selected can be Channel 1 or Channel 3 EPP Mode Sel...

Страница 61: ...owing message is displayed Enter Password Type your password When complete press Enter The following message is displayed Confirm Password Type your password again When complete press Enter The passwo...

Страница 62: ...formation into the hard disk information section If the CMOS data was erased and you had forgotten the hard disk specifications it was a great problem But now you can use this option to auto detect th...

Страница 63: ...up Figure 3 9 Save Exit Setup You can save all your selection to CMOS and exit BIOS to reboot your computer 3 12 Exit Without Saving Figure 3 10 Exit Without Saving You can exit and without saving all...

Страница 64: ...3 38 Chapter3 ZH6...

Страница 65: ...e the full line commands that are described in this section The utility will then flash your BIOS When you finish the flash operation you will see the screen as in Figure A 2 Note A 1 The other method...

Страница 66: ...lash Memory Writer V7 05 Complete Screen Figure A 3 shows you what commands you can use for the flashing program you need to go into the pure DOS environment and type awdflash then you will see Figure...

Страница 67: ...te the BIOS create a backup of current system BIOS and clear the CMOS execute this command AWDFLASH NEWBIOS SAVEBIOS CC Example 3 To update the BIOS and clear PnP settings execute this command AWDFLAS...

Страница 68: ...is disk to automatically execute a BIOS update The content of the disk should be the following 1 Startup system files COMMAND COM MSDOS SYS IO SYS 2 AWDFLSH EXE 3 The NEWBIOS file which can be downloa...

Страница 69: ...you need CD Xpress We ll tell you more about it CD ROM technology is growing fast but its performance is still unacceptable compared to today s hard drives The transfer rates of today s hard drives ca...

Страница 70: ...heck next to Use automatic setting 7 Uncheck the box and when the system asks you to reboot click yes 8 After the system restarts the yellow mark should be gone 4 De Installation To uninstall XStore P...

Страница 71: ...etup exe file to start installation Step 1 In Windows 95 98 place the CD ROM into the computer The main menu will show up Click the HighPoint XStore Pro Install button then you will see the XStore Pro...

Страница 72: ...se screen Step 4 Press Yes to the continue screen below Step 5 When installation process is done you will see the screen below This screen will show up only when you install both XStore Pro and CD Xpr...

Страница 73: ...Choose the Yes I want to restart my computer now button then system will restart Or you can choose the No I will restart my computer later Note You must restart your computer after you installed the...

Страница 74: ...B 6 Appendix B ZH6...

Страница 75: ...may result in permanent damage of the PC Once any item is out of its normal range a warning message will pop up and remind the user to take proper measures The following description will tell you how...

Страница 76: ...use the default path click the icon to continue the install process Now the screen will show you the percentage of installation progress Step 4 When the progress finishes click the OK button Step 5 G...

Страница 77: ...ple problems If the warning message pops up due to the wrong warning limit you can adjust it in the Configuration option For example if you set the temperature high limit to 40 C you are easy to excee...

Страница 78: ...C 4 Appendix C ZH6...

Страница 79: ...VGA card and see if the system will start If it still does not start note the VGA card model motherboard model Bios identification number CPU on the technical support form refer to main instructions...

Страница 80: ...e system If the system starts and does not reset you can be sure that the problem is due to the Sound Card Driver Note down the Sound Card model motherboard model BIOS identification number on the tec...

Страница 81: ...Troubleshooting Need Assistance D 3 User s Manual 4 DRIVER REV Note the driver version number indicated on the DEVICE DRIVER disk if have as Release For example...

Страница 82: ...he brand and specifications of your CD ROM drive Specify if it uses IDE1 or IDE2 and check in case you give no indication we will consider that your CD ROM is IDE2 Master Example In the CD ROM drive s...

Страница 83: ...al Technical Support Form Company name Phone Contact 0Fax Model BIOS ID Motherboard Model No DRIVER REV OS Application Hardware name Brand Specifications CPU HDD IDE1 IDE2 CD ROM Drive IDE1 IDE2 Syste...

Страница 84: ...D 6 Appendix D ZH6...

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