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Troubleshooting Guide
Troubleshooting guide
78
PLEX-ID SP User Manual 10/2009 N09455
Abbott Laboratories
Code
Error message
Description
allowed
the magnets cannot move down when the shield plate is in place, or
the turntable cannot rotate when the heater is up.
13
The plastic tip comb is not attached
to the holder
No plastic tips attached to the head. The range of movement of the
head and the magnets is limited if the tips are not attached to the
head. This is to prevent bringing the magnets in direct contact with the
magnetic particle solution.
14
The magnetic head is not inserted to
holder
The magnets are missing. The range of movement of the head and the
magnets is limited if the magnets are not attached to the magnet lift.
This is to prevent running a purification sequence without the
magnets.
15
The command is not recordable
The command is not recordable. This error is reported if a
nonrecordable command is received when recording is on.
16
Not enough memory available for
recording operation
Not enough memory available for operation. For example, maximum
exceeded in recording.
Code
Warning
Description
100
Timer expired
Timer already expired. This warning is reported if a wait for a timer
(WAI) command is executed and the timer has already expired.
A troubleshooting guide for the PLEX-ID SP
instrument is presented in
Table 8–9.
Table 8–9.
Actions taken against error messages and warnings
Code
Error message
Action
0 No
error
–
1
The command was not recognized
as a valid command
Contact authorized technical service.
2
The tip comb holder lifting
mechanism is out of position
Switch the instrument OFF and ON, and try again. If the error appears
during initialization or is otherwise repeated, contact service.
3
The turntable rotating mechanism
is out of position
Switch the instrument OFF and ON, and try again. If the error appears
during initialization or is otherwise repeated, contact service.
4
The magnetic head holder lifting
mechanism is out of position
Switch the instrument OFF and ON, and try again. If the error appears
during initialization or is otherwise repeated, contact service.
5
The heating block lifting
mechanism is out of position
Switch the instrument OFF and ON, and try again. If the error appears
during initialization or is otherwise repeated, contact service.
6
The shield plate turning
mechanism is out of position
Switch the instrument OFF and ON, and try again. If the error appears
during initialization or is otherwise repeated, contact service.
7
Serial number already set
Contact authorized technical service.
8
Invalid command parameter
Contact authorized technical service.
9
Permanent parameters lost
Contact authorized technical service.
10
Protocol name already used in
other directory
Either record to the directory where the protocol is or delete the original
protocol before recording this new one.
11
Internal software error
Contact authorized technical service.
Troubleshooting
guide
Continued
Cont.
Содержание PLEX-ID SP
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Страница 70: ...Maintenance Disposal of the instrument 68 PLEX ID SP User Manual 10 2009 N09455 Abbott Laboratories ...
Страница 78: ...Frequently Asked Questions Q As 76 PLEX ID SP User Manual 10 2009 N09455 Abbott Laboratories ...
Страница 82: ...Troubleshooting Guide Service request protocol 80 PLEX ID SP User Manual 10 2009 N09455 Abbott Laboratories ...
Страница 86: ...Glossary 84 PLEX ID SP User Manual 10 2009 N09455 Abbott Laboratories ...
Страница 89: ...Abbott Laboratories PLEX ID SP User Manual 10 2009 N09455 87 Notes ...
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Страница 91: ...Abbott Laboratories PLEX ID SP User Manual 10 2009 N09455 89 Notes ...
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Страница 93: ...Abbott Molecular Inc 1300 E Touhy Ave Des Plaines IL 60018 USA www abbottmolecular com N09455 ...