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48 ID NOW Instrument User Manual
This section provides troubleshooting steps for specific error and warning codes.
Once the steps listed below are executed, if the error or warning persists, contact
Abbott Technical Support. Contact numbers can be found at the end of the User
Manual.
12.1 Errors
[
Note: These are arranged in order of the time they may appear in
the process]
Example Screen:
Error
Must be 2 to 20 characters.
OK
Invalid Password
12.1.1 Power On & Loading Error
Error: Please Set Clock
If the internal battery fails, the instrument will lose the time and date.
Action: The Admin must log in and reset the
date and time:
Home>Setup>Date; Home>Setup>Time.
If this error occurs in a subsequent power up of the instrument, there may be an
on-going time and date fault.
12.1.2 Initial Admin Setup Error
Error: Invalid Password
Passwords must be 2 to 20 characters long, are case-sensitive, and must be
alphanumeric. The password cannot contain spaces.
Action: Choose a password that meets the above criteria.
12 ERRORS and WARNINGS
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