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ID NOW Instrument User Manual 57
12.1.14 Network Errors
Error: Subnet Mask Invalid
The instrument does not recognize the Subnet Mask entered.
Action: Press OK to try again. The Subnet Mask must consist of four sets of
numbers, separated by “.” (i.e. 111.222.333.444).
If this error persists, contact your Network Administrator or IT Help Desk to
ensure that the Subnet Mask is correct. Press Cancel to return to the User
Settings screen or Home to return to the Home screen.
Error: Network Error
The instrument encountered a network error while trying to apply settings.
Action: Select OK and the instrument will try again.
Check the network connection, and apply the changes again. If the error persists,
reboot the instrument by turning it off and then on again, and attempt the
changes again.
Error: Port Number Invalid
Valid ports are whole numbers between 1 and 65535, as configured and
appropriate to the laboratory information system.
Action: Use a valid port number meeting the criteria described above.
12.1.15 Admin Password Errors
Error: User ID Not Recognized
The instrument does not recognize the Admin ID entered.
Action: Press OK to try again. Ensure that the correct ID was entered. Admin ID:
Admin.
Error: Invalid Password
Passwords must be 2 to 20 characters long, are case-sensitive, and must be
alphanumeric. The password cannot contain spaces.
Action: Choose a password that meets the above criteria.
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