Problem
What it May Mean
What to Do
The test
does not
start after
applying
the blood
sample .
Blood sample is
too small .
1 . See test strip instructions
for use for re-application
instructions .
2 . Repeat the test using a new
test strip .
3 . If the test still does not start,
contact Customer Service .
Sample applied
after the Reader
turned off .
1 . Review the testing
instructions .
2 . Repeat the test using a new
test strip .
3 . If the test still does not start,
contact Customer Service .
Problem with
Reader or test strip .
1 . Repeat the test using a new
test strip .
2 . If the test still does not start,
contact Customer Service .
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