28 | US
AFINION
™
2 User Manual
Information Codes and Troubleshooting
[#]
Cause
Action to take
305
Printer improperly connected
Malfunction of the printer
Switch off the analyzer, reconnect the printer and restart the analyzer.
If the message persists, see the printer user manual.
Touch
screen
error
Touch screen failure/ Touch
screen buttons do not
respond accurately
Restart analyzer and realign screen.
Other information codes
[#]
Cause
Action to take
401
No registered supervisors in
operator list
At least one supervisor is required in the operator list when the analyzer is configured to operator ID verified,
(see page 14).
402
Cannot delete last
supervisor
At least one supervisor is required in the operator list when the analyzer is configured to operator ID verified,
(see page 14).
403
This assay type is not
accessible to the operator
The operator logged in does not have access to run this assay type. Please contact your supervisor.
404
Operator ID is not found in
operator list
When Operator ID with verification is enabled, operator ID entered is required to be present in the operator list,
(see page 14). Please contact your supervisor.
[#]
Cause
Action to take
501
The control lot has passed
expiration date
Check the expiration date on the control lot package insert or kit box.
Repeat the test using a sample from a new control lot.
502
Afinion Control Data is not
recognised and is not stored
in control lot database
Reenter the Afinion Control Data, (see page 16).
503
Control verification aborted.
The Afinion Control Data entered was not recognised. The control test was aborted by the operator. Test result was
not stored. Run new control test to reset QC lockout interval.
504
Required control test interval
has expired. Patient testing
is disabled for this assay.
A passed control run must be performed according to configuration to unlock this assay for patient testing.
[#]
Cause
Action to take
601
Operator list or control lot
database is full
The operator list can store 1000 operators and the control lot database can store 100 control lots. Delete an operator
or control lot to enter a new item
Service information
The laboratory must notify the manufacturer of this test system of any performance, perceived or validated, that does not meet the performance
specifications as outlined in the instructions.
The manufacturer provides a toll free line for technical support: 1.866.216.9505
The toll free number is available for use only in the United States of America.
Before asking for assistance, please record the following information:
• Afinion 2 serial number (SN) – see label on the backside of the analyzer
• Software version number – see Start-up menu.
• Afinion Test type
• Test cartridge or kit lot number – see foil pouch or kit container
• Control identification and lot number – see vial label
• Control results obtained
• Description of the problem with reference to information codes or messages
Содержание Afinion 2
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