Troubleshooting
41-001160-04 Rev 02, Release 2.5
9-11
Troubleshooting
Reference
For information that describes solutions to most common problems using the IP
phones, see the next section,
“Troubleshooting Solutions”
on
page 9-19.
10
Click on
Operation->Reset
.
11
In the "
Restart Phone
" field click
to restart the IP phone.
To perform support tasks:
12
To store the local configuration file to the specified location, click on
in the "
Get
local.cfg
" field.
13
To store the server configuration file to the specified location, click on
in the
"
Get server.cfg
" field.
14
To display task and stack status information, as well as Free Memory and Maximum Block Free
Memory on the phone, click on
in the "
Show Task and Stack Status
" field.
Note:
The local and server configuration file information and the task and stack status information is
for use by Aastra Technical Support for troubleshooting purposes.
Aastra Web UI
Step
Action
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