Operational Features
41-001160-04 Rev 02, Release 2.5
5-193
Configuring Operational Features
Configuring the ACD Auto-Available Timer Using the Aastra Web UI
Use the following procedure to configure an ACD auto-available timer using the
Aastra Web UI.
3
In the
“Label”
field, specify a name for this ACD softkey. The Label helps identify which queue you
are subscribing to when you login. (This field does not apply to the programmable keys on the 6730i,
6731i, 6753i, 6755i and 9143i.)
For example:
Sales
4
In the
“Line”
field, select the line which the IP phone uses to subscribe to the queue.
For example:
Line 1
5
Click
to save your changes.
Aastra Web UI
1
Click on
Basic Settings->Preferences->Auto Call Distribution Settings
.
2
In the “
Auto Available
” check-box, click
Enabled
.
3
In the
“Auto Available Timer”
field, specify the length of time (in seconds) before the IP phone
state is automatically reset to “available.” Valid values are 0 to 120 seconds. Default is 60.
For example:
60
4
Click
to save your changes.
Aastra Web UI
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