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E-25
TROUBLESHOOTING
Symptom Probable Cause
Treatment
Power
does not
turn on.
Low Battery.
Charge the battery.
Blood Pressure
monitor internal
error.
Press the Reset Switch.
Battery charging
cable is connected.
Remove the charging cable.
The cuff
does not
inflate.
Low Battery.
Charge the battery.
The
monitor
is not
connecting
to
application
Airplane mode is
ON
Check page E-24 to turn Airplane
mode OFF
Blood Pressure
monitor internal
error.
Press the Reset Switch.
The device
does not
measure.
Readings
are too
high or too
low.
You moved your
arm or body during
measurement.
Make sure you remain still and
quiet during measurement.
––––
If you have a very weak or
irregular heartbeat, the device
may have difficulty in determining
your blood pressure.
The cuff position is
not correct.
Sit comfortably and still. Place
your arm on a table with your
palm facing upward and the cuff
at the same level as your heart.