10.
email | [email protected]
tel | 727-732-2727
TROUBLESHOOTING
DCRCAM1 won’t power on:
Can’t access the DCRCAM1 account:
Display shows no SD Card:
• Plug and play installation - Check the vehicle OBD II port for 12 Volt + pow-
er on pin 16 and confirm ground in Pin 5 , the the port does not have power
refer to the vehicle manaul and check the DLC/Aux fuse and replace fuse if it
is blown.
All cameras require an account acceptance agreement and payment meth-
od, if you have not set up your account or did not receive a welcome email
from M2M in motion – Please locate the serial number noted on the Invoice,
product box, or base of the camera and web search
m2minmotion.com/get-
started or contact support at 727-732-2727
The DCRCAM1 is shipped with a specific class 256 MB sd card that needs to
be inserted into the camera, if the card is inserted but not showing-Power off
the camera by turning off the vehicle’s ignition or pressing the power reset
button located on the base of the camera and allow the camera to reboot.
• Hardwired installation - using the AHRHW Accessory cable, confirm the
connections-12 Volts+ on the Red wire and chassis ground on the Black wire-
and confirm the 3 AMP fuse is good.
Camera display information is blank:
All passenger vehicles built in 2008 + that have a working CANBUS communi-
cation port (OBD II) have the ability for the DCRCAM1 to read vehicle informa-
tion like DTC codes, Feul, speed, RPM. If the camera display is black the may
be an issue with your vehicle please contact support to validate the installa-
tion and help resolve it.
If you installed the camera using the AHRHW accessory hardwired cable there
will be no vehicle Information and the screen will display the forward live
video feed and turn on and off when the vehicle is in motion- Note Power off
is delayed until motion is not detected.
