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12

Operational Overview

Heat Pump Water Heater Operation:     

Heat pump water heaters remove heat from 
surrounding air and use that heat to heat water. 
By doing so, heat pump water heaters can operate 
much more ef

fi

 ciently and at signi

fi

 cantly lower costs 

compared to standard electric water heaters.

This heat pump water heater has four (4) operating 
modes for maximum 

fl

 exibility in meeting hot water 

needs under a variety of conditions. Available modes 
are: Ef

fi

 ciency, Hybrid, Electric and Vacation.

Operating Mode Descriptions:

Ef

fi

 ciency Mode

 

provides the highest ef

fi

 ciency and 

lowest cost operation by using only the heat pump to 
heat water. Recovery time and ef

fi

 ciency will vary with 

ambient temperature and relative humidity. Ef

fi

 ciency 

will be greatest when both are high and recovery time 
will be shortest. At lower temperatures and relative 
humidity levels, ef

fi

 ciency will be lower and recovery 

will take longer. Heat pump operation is allowed 
from 45°F to 109°F ambient temperature. At ambient 
temperatures lower that 45°F and greater than 109°F 
the heat pump will not operate. Similarly, if the water 
temperature in the tank is less than 59°F, the heat 
pump will not operate. The unit will operate in electric 
mode until ambient and water temperatures return to 
the safe operating range of the heat pump.

Hybrid mode

 

provides the best combination of 

energy ef

fi

 ciency and hot water delivery. The heat 

pump will be used to heat water after moderate hot 
water use. When a large quantity of hot water is used, 
the upper electric heating element will heat water in 
order to speed up recovery. Once the upper portion of 
the tank reaches set point, the element will shut off and 
the heat pump will heat water until the average tank 
temperature reaches set point. Hybrid mode provides 
the highest 

fi

 rst hour hot water delivery with excellent 

economy.

Electric mode

 

allows operation like a standard 

electric water heater, using the upper and lower 
heating elements to heat water. The heat pump is not 
used in this mode. The key advantage of using this 
mode is that it eliminates the cool air exhausted from 
the heat pump. During cold weather months, this may 
be desirable. Hot water delivery and operating costs 
are comparable to a standard electric water heater with 
similar tank capacity.

Vacation mode

 

should be used when hot water will 

not be needed for a period of time greater than three 
(3) days. In vacation mode electric elements are used 
to heat water and set point is a non-adjustable 60°F. 
Minimal electricity will be used and maintaining 60°F 
minimizes the risk of the water heater freezing in cold 
weather.

User Interface Module Overview:

The User Interface Module (UIM) is used to control 
the heat pump water heater. It displays useful 
information about the operating status of the water 
heater, the selected mode of operation and the set 
point temperature. Fault information will be displayed 
should a malfunction occur with one of the components 
or sub-systems. The UIM also is used to set the water 
heater to the desired set point temperature, mode of 
operation, temperature units (°F or °C) and to check 
the operating condition of the heat pump through the 
maintenance display, see “Accessing the Maintenance 
Display”(p. 21).

Initial Start Up:

When powered up for the 

fi

 rst time (or when power 

is re-applied after a power outage or service work is 
performed), the control will run the dry 

fi

 re check to 

establish that the tank is completely 

fi

 lled with water, 

see “Dry Fire Element Protection” (p.8). The UIM will 
display “Dry Fire” during this operation, which will take 
about four (4) minutes. After eight (8) minutes have 
elapsed, the fan should come on; after an aditional 
thirty (30) seconds, the heat pump compressor should 
turn on. Note that during the initial start up, the heat 
pump will come on regardless of operation mode 
selected. This is intended to allow for evaluation of 
the heat pump to ensure that it is operating properly. 
The heat pump will heat water until the set point 
temperature is reached in the tank; it will then shut 
off. After this initial start up is complete, the water 
heater will operate per operational mode setting, 
ambient air and tank water tamperatures, and set point 
temperature.                                             

Содержание PHPT-60

Страница 1: ...R Service Handbook PRINTED IN THE U S A 0511 321547 000 SERVICE SHOULD ONLY BE PERFORMED BY A QUALIFIED SERVICE TECHNICIAN FOR MODELS PHPT 60 60 GAL PHPT 80 80 GAL INSTALLATION CONSIDERATIONS PREVENTI...

Страница 2: ...ection B 16 Control Board Section C 17 Control Board Section D 18 Wiring Diagrams 19 20 Accessing Maintenance Display 21 Element Test Continuity Check 22 Element Test Ohm s Check 23 Heating Element Re...

Страница 3: ...tial that you return the unit to a safe condition before you leave the site All original components must be re installed and all safety measures must be implemented In addition the recommended water t...

Страница 4: ...ed The volume and pressure of water increases when it is heated in a closed system IE Water heated from 90 F to 140 F in a 40 gallon water heater will expand by approximately one half gallon Minerals...

Страница 5: ...SHUO VL HG WHPSHUDWXUH SUHVVXUH UHOLHI YDOYH PXVW EH LQVWDOOHG LQ RSHQLQJ SURYLGHG DQ UHVXOW LQ RYHUKHDWLQJ DQG H FHVVLYH WDQN SUHVVXUH DQ FDXVH VHULRXV LQMXU RU GHDWK WARNING Excessive Weight Hazard...

Страница 6: ...ll piping properly installed and free of leaks Heater completely filled with water see Water Piping System section p 9 Closed system pressure buildup precautions installed see Closed System Thermal Ex...

Страница 7: ...ser Interface Module UIM The unit is in Standby the power button on the UIM is RED Press the power button it should turn green and the display should light up If the power button does not turn green r...

Страница 8: ...erode over time and become less effective until they stop working all together another type of protective device is a powered anode A powered anode is an active device that counteracts galvanic corros...

Страница 9: ...of joint compound and be certain that all fittings are tight IMPORTANT DO NOT over apply joint compound Piping Installation 1 Install the water piping and fittings as shown Figure 2 Connect the cold...

Страница 10: ...sure Relief Valve Drain Line 3 4 19mm ID Minimum Drain Figure 3 Temperature and Pressure Relief Valve Installation For protection against excessive pressures and temperatures a temperature and pressur...

Страница 11: ...upper thermostats Routine Preventive Maintenance At least monthly a visual inspection should be made of the following Air Filter Remove and inspect clean if needed and reinstall Condensate drain pan...

Страница 12: ...sed in this mode The key advantage of using this mode is that it eliminates the cool air exhausted from the heat pump During cold weather months this may be desirable Hot water delivery and operating...

Страница 13: ...upon completion of service work Selecting Operating Mode The operating mode can be changed by touching the desired mode icon on the User Interface Module Figure 4 NOTE While vacation mode is on the o...

Страница 14: ...d reports any errors through the User Interface Module UIM Based on the inputs from the sensors and or the manual inputs from the UIM the Control Board determines which heating mode the unit should be...

Страница 15: ...onnect to lower heating element Pin 2 Connect to L1 behind ECO switch CN 206 Compressor Pin 1 Compressor power L1 Pin 2 Unused Pin 3 Unused Pin 4 Compressor power L2 CN 207 Fan Low high Pin 1 Fan powe...

Страница 16: ...l 1 COM Connects to L1 behind the ECO Switch Terminal 2 NO Connects to the upper heating element CN 203 Powered Anode Pin 1 Powered anode signal Pin 2 Ground Figure 7 Terminal 1 Terminal 2 Pin 2 Pin 1...

Страница 17: ...Pin 3 Lower water temperature sensor on tank Pin 4 Lower water temperature sensor on tank CN 212 Temperature Sensors Pin 1 Ambient temperature sensor Pin 2 Ambient temperature sensor Pin 3 Discharge t...

Страница 18: ...verflow optional Note Pin 9 and 10 are connected by a jumper wire This wire should be cut and wired in series to the overflow switch of the field supplied condensation pump optional SW 201 Dip Switch...

Страница 19: ...ER ELEMENT OVERLOAD DETECTION ANODE POWERED HP TEMP TANK TEMP COMPRESSOR DISPLAY USER INTERFACE UPPERELEMENT 4 5 KW NOTES 1 THEFUNCTIONOF CN211 AND CN215 IS THE SAME EITHER CN211 OR CN215 SHOULD BE CO...

Страница 20: ...ring Diagram for Non Relay Models L1 L2 Red Black Approved Connectors Junction Box Overload Protectio To 240v 1 Phase Power supply Electrical Service ground Circui Breaker Ground Wire Green n t FIigur...

Страница 21: ...temperatures and the final four 4 show the fault code history The down arrow can be used to access previous screens Table 2 Maintenance Display Screen Message Meaning 1 Ambient Temperature Air tempera...

Страница 22: ...for a Grounded Element IIB Testing for a Grounded Element 1 Complete Preparing for the Test before you proceed 2 Check for continuity as follows A Place a test probe on one of the element terminals an...

Страница 23: ...grounded If either test shows less than infinite resistance the element is defective and should be replaced p 24 D Proceed to Completing the Test III Completing the Test 1 Replace the element s if ne...

Страница 24: ...element by loosening the screws Figure 14 Remove the screw in element by turning the element counterclockwise with a 1 1 2 inch socket wrench Remove the existing gasket 8 Clean the area where the gas...

Страница 25: ...and the water heater should return to normal operation If resetting the ECO does not clear the error the ECO will need to be checked Follow the procedure below NOTE Tank temperature must be less than...

Страница 26: ...it measures 25uF 5 it is good If the value is outside this tolerance the capacitor is bad and should be replaced If a capacitance meter is not available use an Ohm meter to check the condition of the...

Страница 27: ...ded period of time If power must be turned off drain the tank completely to minimize corrosion Removing the Powered Anode 1 Press the power button on the UIM to place the water heater in Standby Mode...

Страница 28: ...ress power button and verify that unit is in efficiency mode Raise set point 10 Wait ten 10 seconds for compressor to turn on Perform voltage and current checks Fan on Hot Cool No Fan on No Yes Yes Ta...

Страница 29: ...Done No Bad Good Check resistance from anode center tab to tank 1M Bad Remove anode and check resistance from threaded portion of anode to the tab 1M Bad Replace anode Good Check that upper element i...

Страница 30: ...es Hot Yes No Replace fan Check filter and evaporator for dirt and dust build up Bad 100 Good Motor thermal switch may be open allow to cool Repeat resistance check Replace fan 100 49 61 Reconnect CN2...

Страница 31: ...e Yes No Check resistance on fan cable connector pin 1 to 3 Good 49 61 Bad 100 Is case of motor hot No Yes Thermal switch may be open allow to cool Check resistance of cold motor Bad 100 Good 49 61 Re...

Страница 32: ...ed and the fault is cleared NOTE After the problem is resolved a fault must be cleared by turning off power to the unit at the breaker or fuse panel for ten 10 seconds and then turning it back on Temp...

Страница 33: ...120 140 160 180 200 220 Temperature F Resistance k Ohms Chart 1 Resistance vs Temperature for Tank and Discharge thermistors 0 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150 160 170 0 20 40 60 80...

Страница 34: ...40 41 42 43 44 45 47 49 51 52 54 56 PSIG 54 56 58 60 62 64 66 68 70 72 74 76 78 F 57 59 60 62 64 65 66 68 69 71 72 73 75 PSIG 80 85 90 95 100 105 110 115 120 125 130 135 140 F 76 79 82 85 88 90 93 96...

Страница 35: ...re below for best results 1 Shut off power to the unit at the breaker or fuse box prior to servicing the unit 2 Remove the air inlet and outlet grills Important Do not spray cleaner on the fan motor F...

Страница 36: ...st procedure p 32 replace sensor if defective Inlet or outlet water valves at the water heater closed Insure valves are fully open INSUFFICIENT HOT WATER SLOW HOT WATER RECOVERY Temperature set point...

Страница 37: ...ntinue use of re circulation system Hot water leak at faucet or piping Repair hot water leaks Sediment or scale build up in tank Drain and flush tank Water conditioning may be required to minimize bui...

Страница 38: ...cing the water heater DRIPPING DRAIN VALVE Valve may be slightly open Check to see if the drain valve is closed tightly If the leakage cannot be stopped by tightening the valve replace it WATER DISCOL...

Страница 39: ...er and void the warranty Control board faulty If the error still persists this problem may be caused by the control board Replace the control board Heat Pump Connect Fault Heat pump compressor circuit...

Страница 40: ...lue If the measured resistance is 200k or 0 the thermisitor is faulty Replace thermisitor assembly Control board faulty Replace control board If replacing the control board doesn t resolve the issue c...

Страница 41: ...Lower pressure switch is open Low suction pressure Use a service gage set to check system pressures high and low sides The low side pressure switch opens if suction pressure drops below 7 3 psi and wi...

Страница 42: ...OM Fault Main board failure Faulty control board Replace the control board If replacing the control board doesn t resolve the issue contact technical support Main Control Board EEPROM Fault Main board...

Страница 43: ...shorted the ECO is good if not the ECO is faulty and should be replaced Condensate Drain Alarm The installed condensate pump is not working Condensate pump not operating Check to see if condensate pum...

Страница 44: ...lowchart p 29 Low water level Check water level fill the tank if necessary Power Anode No Current Sense Powered anode circuit not working Faulty control board Replace the control board If replacing th...

Страница 45: ...he tank open the cold water inlet valve and restart the heater IMPORTANT Do not turn on power to the water heater unless it is completely filled with water To ensure that the tank is full open a hot w...

Страница 46: ...midity in the air If the relative humidity is high the amount of condensate can exceed 20 oz per hour The condensate is collected in a plastic pan under the evaporator Two drain ports are provided for...

Страница 47: ...ls 9007324005 14 Air Filter 9007482005 15 Compressor Wiring Harness 409171 000 16 Fuses 2 Input power to control board 3 Amp 250V slow blow 20mm X 5mm 9007485015 17 T P Valve 9000728015 18 Drain Valve...

Страница 48: ...48 500 Tennessee Waltz Parkway Ashland City TN 37015 Technical Support 800 527 1953 Parts 800 433 2545 Fax 800 644 9306 www hotwater com Copyright 2011 Inc All Rights Reserved...

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