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16

TROUBLESHOOTING CHECKLIST

CHECKLIST

Before calling for service, check the following points to see if the 

cause of trouble can be identified and corrected.
Reviewing this checklist may eliminate the need of a service call 

and quickly restore hot water service. See Figure 2 on page 7 in this 

manual to identify and locate water heater components.

NOT ENOUGH OR NO HOT WATER

1.  Be certain the electrical disconnect switch serving the water heater 

is in the ON position.

2.  Check the fuses.

• 

The electrical disconnect switch usually contains fuses.

3.  If the water was excessively hot, and is now cold, the high limit 

switch may have activated.

• 

See the Temperature Regulation section of this manual for 

more information on how to reset the ECO high limit controls.

4.  The capacity of the heater may have been exceeded by a large 

demand for hot water.

• 

Large  demands  require  a  recovery  period  to  restore  water 

temperature.

5.  Cooler incoming water temperature will lengthen the time required 

to heat water to the desired temperature.

6.  Look for hot water leakage.
7.  Sediment or pipe scale may be affecting water heater operation.

ABNORMAL SOUNDS

1.  Sediment or lime scale accumulations on the elements causes 

sizzling and hissing noises when the heater is operating.

• 

The  sounds  are  normal,  however,  the  tank  bottom  and 

elements should be cleaned. See the Maintenance section 

of this manual.

WATER LEAKAGE IS SUSPECTED

Refer to Leakage Checkpoint on the following page 17.
1.  Check to see if the heater drain valve is tightly closed.

2.  If the outlet of the relief valve is leaking it may represent:

• 

Excessive water temperature.

• 

Faulty relief valve.

• 

Excessive water pressure.

3.  Excessive water pressure is the most common cause of relief valve 

leakage. It is often caused by a “closed system”. See “Closed 

Water  Systems”  and  “Thermal  Expansion”  in  the  Installation 

section of this manual for more information.

4.  Examine the area around the element for gasket leakage.

• 

Tighten the elements or, if necessary, replace the gaskets.

IF YOU CANNOT IDENTIFY OR CORRECT THE SOURCE OF 

MALFUNCTION

1.  Turn the power supply to the water heater off.
2.  Close the supply water inlet valve to the heater.
3.  Contact a Qualified Service Agency in your area. Call the toll free 

phone number on the water heater label for assistance in locating 

a service agency in your area.

REPLACEMENT PARTS

For  replacement  parts  shown  in  this  manual  please  contact  the 

company it was purchased from or direct from the manufacturer listed 

on the rating plate on the water heater.

Содержание Lowboy 6

Страница 1: ...FUTURE REFERENCE COMMERCIAL LIGHT DUTY ELECTRIC WATER HEATERS Thank you for buying this energy efficient water heater We appreciate your confidence in our products Lowboy 6 10 15 20 Models Series 102...

Страница 2: ...ition to electrical testing skills when performing service ANSI Z223 1 2006 Sec 3 3 83 Qualified Agency Any individual firm corporation or company that either in person or through a representative is...

Страница 3: ...ment grounding terminal or lead on the water heater HYDROGEN GAS FLAMMABLE Hydrogen gas can be produced in a hot water system served by this heater that has not been used for a long period of time gen...

Страница 4: ...rical Code CSA C22 1 The National Electrical Code may be ordered from National Fire Protection Association 1 Batterymarch Park Quincy MA 02269 The Canadian Electrical Code is available from the Canadi...

Страница 5: ...53 138 128 115 110 5000 5000 GPH 113 101 75 68 56 51 45 41 38 34 32 10 LPH 426 384 284 256 213 192 170 153 142 128 122 6000 6000 GPH 135 122 90 81 68 61 54 49 45 41 39 12 LPH 511 460 341 307 256 230 2...

Страница 6: ...6 APPROVALS MODEL AND RATING Lowboy 30 40 50 Tall 30 40 52 66 80 120 Lowboy 6 10 15 20 All models are listed by Underwriters Laboratories Inc...

Страница 7: ...ION INSTALL IN ACCORDANCE WITH ALL LOCAL CODES INSTALL VACUUM RELIEF IN COLD WATER INLET LINE AS REQUIRED BY LOCAL CODES INSTALL SUITABLE DRAIN PANS UNDER WATER HEATERS TO PREVENT DAMAGE DUE TO LEAKAG...

Страница 8: ...metimes installed in locations where leakage may result in property damage even with the use of a drain pan piped to a drain However unanticipated damage can be reduced or prevented by a leak detector...

Страница 9: ...imum of 120 degree F Consult a qualified installer or service agency Follow all manufacturer s Instructions for installation of these valves Before changing the factory setting on the thermostat read...

Страница 10: ...ated at an adequate drain inside the building Shall not have any valve or other obstruction between the relief valve and the drain The temperature pressure relief valve must be manually operated at le...

Страница 11: ...on J terminal to L1 It is then possible for both elements to operate at once as determined by the thermostats Regardless of element connection the heater operates in an unbalanced fashion The heater...

Страница 12: ...12 Figure 3 WIRING DIAGRAMS C 2 CIRCUIT FOR Lowboy 6 10 15 20 HEATERS EQUIPPED WITH HIGH LIMIT CONTROL A 8 CIRCUIT FOR DUAL ELEMENT HEATER FACTORY WIRED FIELD WIRING WHITE FOR 120V 277V...

Страница 13: ...lso check connections on top and or sides of heater Repair water leaks and tighten electrical connections as necessary 3 Depress the red manual reset button on each Thermostat ECO combination control...

Страница 14: ...MED and HI See Figure 5 The approximate equivalent temperatures for these three settings are LO 140 F 60 C MED 160 F 71 C and HI 181 F 83 C These thermostats are set from the factory at the LO 140 F 6...

Страница 15: ...y the anode rod This does not affect water s taste or color The rod must be maintained to keep tank in operating condition Anode deterioration depends on water conductivity not necessarily water condi...

Страница 16: ...le accumulations on the elements causes sizzling and hissing noises when the heater is operating The sounds are normal however the tank bottom and elements should be cleaned See the Maintenance sectio...

Страница 17: ...ary to shut off electricity and drain tank to perform procedure Water leaks at the elements may be due to 1 Defective element which leaks at terminals or thru flange Replace element 2 Loose element ga...

Страница 18: ...d by improper gas supply line sizing gas type venting connections combustion air voltage wiring or fusing Failure to follow applicable codes Failure to follow printed instructions Abuse misuse acciden...

Страница 19: ...19 NOTES...

Страница 20: ...r parts will be shipped at prevailing prices and you will be billed accordingly The model number of your Water Heater will be found on the rating plated located above the lower access panel Be sure to...

Страница 21: ...3307 000 043307 000 043307 000 7 Personnel Protector 9003914015 9003914015 9003914015 9003914015 8 Pipe Nipple 194130 194130 3 194130 3 194130 3 9 Plate Knockout 43293 1 43293 1 43293 1 43293 1 PLUG 1...

Страница 22: ...57015 9002857015 9002857015 9002857015 9002857015 9002857015 9002857015 7 Thermostat Bracket each 9003898215 9003898215 9003898215 9003898215 9003898215 9003898215 9003898215 9003898215 9003898215 8 P...

Страница 23: ...9002874005 9002875005 TABLE 7 INCOLOY SHEATH ELEMENT AND WATTAGE CHART K W ELEMENT WATTAGE 120 V 208 V 240 V 277 V 480 V PART NO PART NO PART NO PART NO PART NO 1 5 1500 W 9004279005 9004283005 900429...

Страница 24: ...24...

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