A.O. Smith HSE-SBS-015, Руководство пользователя

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Troubleshooting
Note: Call Customer Care Centre on 1.800.103.2468
9
Problem Possible Cause(s) Solution
• No display on Heater is not plugged in Plug in the heater
wired remote
Thermal cutout trips Call Customer Care Centre
• No hot water No power supply in power Check the power socket
socket on the wall
Control circuit or internal Call Customer Care Centre
wiring error
• Water temperature Electronics circuit damaged Call Customer Care Centre
is too high
• Display, no hot water Heating element(s) Call Customer Care Centre
breakdown or internal
wiring error
• Piping connection Connection not sealed Re-connect piping, using tape
leaks thread sealant.
Refer plumbing instructions on
page 4
• Water leakage Leakage in tank or Shut off power immediately and
from product other parts Call Customer Care Centre
• Wired remote display Leakage of electricity Call Customer Care Centre
error code “E0”
• Wired remote display Temperature sensor circuit Call Customer Care Centre
error code “E1” short or open
• Wired remote display Extra high temperature Call Customer Care Centre
error code “E3”
• Wired remote display Malfunction of leakage Call Customer Care Centre
error code “E4” circuit
• Wired remote display Low voltage protection Use after voltage returns to
error code “E5” (>100 V & <275 V) normal