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User Manual

3onedata proprietary and confidential 100

Copyright © Shenzhen 3onedata Technology Co., Ltd.

Fault detection: serial port parameters do not match, for no reason to open
Realcom function.
Problem Solving:

-

Confirm the communication environment (whether there is a strong
magnetic field around), check whether the communication line is in good
contact, and whether the quality of the communication line is OK.

-

Verify that the serial parameters of the test software, serial server, and
serial device are matched.

-

When creating a virtual serial port, select "RealCom Mode" for the working
mode in the WEB configuration interface of the serial server.

9.

Why is the serial server disconnected after a period of connection?

-

Equipment supply voltage instability. Troubleshooting: Check the power
supply wiring and supply voltage.

-

Network status is unstable. Troubleshooting: Ping the IP address of the
serial server to view the network.

-

TCP connection channel is occupied. Troubleshooting: Modify the serial
server's IP address and local port number.

-

VSP driver software is modified. Troubleshooting: Install the high version of
the VSP driver software.

-

The firewall caused the device to fail to connect. Troubleshooting: Turn off
the firewall and anti-virus software.

-

Hardware problems. Troubleshooting: Replace the computer, network
cable, serial server.

-

Upper software caused. Troubleshooting: restart the upper software,
re-establish the connection.

10.

Modify the MAC address of the serial server to affect the communication?

If the MAC address is not a broadcast or multicast address, it will not affect the
communication. In the WEB configuration interface of the serial server, MAC
address modification is not supported. It is recommended that you do not modify
the MAC address.

11.

Can a serial server support multiple computer communications?

Can support up to four computer communications, as long as the open
multi-session connection can be.

12.

When the two computers correspond to a virtual serial port, will the

communication be intermittent?

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Содержание NP318T-8DI

Страница 1: ...NP Series Serial Device Server User Manual Document Version 02 Publication Date Oct 2017 Industrial Ethernet communication solutions experts 3onedata Co Ltd...

Страница 2: ...panies Conventions Used in the Manual Technical or printing errors might exist in the product or the instruction manual therefore Shenzhen 3onedata Technology Co Ltd reserves the right to change the m...

Страница 3: ...3 B Zone 1 Baiwangxin High Technology Industrial park Nanshan District Shenzhen 518108 China Technology support tech support 3onedata com Tel 86 755 26702668 E mail sales 3onedata com Fax 86 755 2670...

Страница 4: ...ports are different the interface functions and operations are the same Audience This manual applies to the following engineers Network administrators Technical support engineers Hardware engineers Co...

Страница 5: ...ntially hazardous situation which if not avoided could result in death or serious injury Calls attention to important information best practices and tips NOTE is used to address information not relate...

Страница 6: ...NETWORK 7 4 SERIAL SERVER 10 ABOUT THIS CHAPTER 10 4 1 COM SETTINGS 10 4 2 CHECKING COM INFORMATION 13 4 3 COM MODE SETTINGS 14 4 3 1 RealCom Mode 15 4 3 2 TCP Server Mode 18 4 3 3 TCP Client Mode 22...

Страница 7: ...50 8 SYSTEM MANAGE 52 ABOUT THIS CHAPTER 52 8 1 IP MAP 52 8 2 SYSTEM INFORMATION 53 8 3 SYSTEM FILE 55 8 4 LOGOUT REBOOT 56 9 WORKING MODE CONFIGURATION EXAMPLE 58 ABOUT THIS CHAPTER 58 9 1 REALCOM M...

Страница 8: ...software System requirements CPU Pentium 586 or above Memory 128MB or more Resolution 1024x768 or above Color 256 color or above Browser Internet Explorer 8 0 or above Operating system Windows XP Win...

Страница 9: ...ote When the serial server is first configured If it is configured locally make sure the current computer network segment is 1 For example suppose that the IP address of the computer is 192 168 5 60 n...

Страница 10: ...he default username and password for the serial server are admin which is strictly case sensitive when typing The default user password is with administrator privileges WebServer will provide three op...

Страница 11: ...out Processing When the user does not operate for more than 300 seconds in the Web interface the system will do the timeout processing Keep the configuration of this login Logout this login Note After...

Страница 12: ...are version Operation Path Device information basic information Interface description Basic information interface screenshot The main element configuration instructions in the basic information interf...

Страница 13: ...work information interface Interface Elements Description Gets IP mode Shows how the device gets the IP address Subnet mask Display device subnet mask Gets DNS mode Display device gets the way for DNS...

Страница 14: ...IP address or DNS server address manually configure the device IP address network mask gateway address and DNS server address and other information Operation Path Open Network Settings Network Settin...

Страница 15: ...ments Description Default LAN Enable the data from the different network segment of the device to transmit from the default network port Note Single port devices do not support this function Lan1 Netw...

Страница 16: ...onfiguration column Note The default IP for Lan1 is 192 168 8 254 Refer to the corresponding section of Lan1 in this table for the description of interface elements IP Report IP Report configuration c...

Страница 17: ...ngs Function Description On the COM settings page you can configure basic parameters such as baud rate data bit stop bit and parity bit corresponding to the serial port number You can also configure w...

Страница 18: ...ias Enter the alias for the corresponding serial number in the Alias text box BaudRate Select the baud rate for the corresponding serial number The options are 300 600 1200 2400 4800 9600 19200 38400...

Страница 19: ...and hardware 3IN1 products RS232 and RS485 RS422 optional RS485 RS422 and RS232 can be automatically identified by the hardware FIFOEnable Enable or disable the FIFO function if the serial device does...

Страница 20: ...cter combination will be deleted and the system will only transfer data other than delimiters Transmit time If the forced transmission time is greater than 0 the system sends the serial data received...

Страница 21: ...ort stop bit ParityBits Display serial port parity bit Flow Control Display whether the serial port flow control function is enabled FIFO Display whether the serial port FIFO function is enabled Work...

Страница 22: ...g to the user configured serial server IP address and serial port number and other parameters The original serial device software or communication module without modification can be used directly with...

Страница 23: ...e TCP connection is valid If the reply packet of opposite side hasn t been received after sending probe packet for 3 times system will regard the opposite side as down and forwardly close the communic...

Страница 24: ...nication is complete continue to deal with the next host request Frame break If the idle wait time after the serial and host communication is completed is longer than the frame break setting time the...

Страница 25: ...t initiates a connection request and establishes a connection with the serial device server the host can realize bidirectional transparent data transmission through the network connection and the seri...

Страница 26: ...uthentication password to the device After the password is verified the client can communicate with the device The options are Enable Enable password verification function Disable Disable password ver...

Страница 27: ...schedule time the system will automatically send connection detection message and check whether the TCP connection is valid If the reply packet of opposite side hasn t been received after sending pro...

Страница 28: ...is not enabled Response timeout How long to allow the serial server to respond to each host s request the specified time after the arrival of the serial server and the host that the communication is...

Страница 29: ...serial data arrives When the data transmission is completed the serial server will automatically shut down the network connection according to the parameters such as TCP alive time and TCP idle timeo...

Страница 30: ...the server to be connected by the serial device server Dest Port Enter the TCP port unmber of the server to be connected by the serial device server Local Port The serial server provides a local serv...

Страница 31: ...peer server Connection control Select how the serial server initiates a connection request The options are Always Immediately after the system is started it tries to establish a connection with the t...

Страница 32: ...ween the server and client the server and client will keep in connection status Ignore jammed Enables or disables ignore jammed connections The options are Enabled The system ignores blocked network c...

Страница 33: ...cation to be completed and continue processing the command from the next host This approach is very effective in reducing latency and improving product performance Apply to all port Check the Apply to...

Страница 34: ...Session number The number of hosts that a serial port is connected at the same time Each host according to the first in first out in the order and serial port communication The system supports up to 4...

Страница 35: ...bled Response timeout How long to allow the serial server to respond to each host s request the specified time after the arrival of the serial server and the host that the communication is complete co...

Страница 36: ...protocol and user specified host for serial data transmission UDP mode serial device server can transfer data from the serial device to one or more hosts and the serial device server can also receive...

Страница 37: ...ill be connected by serial device server Listen port The network receives the listening port of UDP data The user must assign a unique listening port to each serial port so that the system can normall...

Страница 38: ...mmunication to be completed and continue processing the command from the next host This approach is very effective in reducing latency and improving product performance Apply to all port Check the App...

Страница 39: ...f the slave mode serial server Interface Description Pair mode interface screenshot Pair mode interface main element configuration instructions Interface Elements Description TCP alive time The device...

Страница 40: ...air mode requires two serial devices The IP address of the pair slave device as the destination address of the pair master mode device The listening port of the pair slave mode device serves as the de...

Страница 41: ...al port communication The system supports up to 4 connections Start address Enter the start IP address of the UDP rang destination address End address Enter the end IP address of the UDP rang destinat...

Страница 42: ...ption of 20ms address range to be as small as possible the length of the package must not be 0 send the data packet length and packet assemble length consistent packet transmission frequency can not b...

Страница 43: ...orts up to 4 connections Group number Select the number of multicast groups and support up to four multicast groups Dest address Enter the IP address of the host to be connected by the serial device s...

Страница 44: ...ode Information page you can view the operating modes for each serial port number Operation Path Open in sequence Serial Server COM Mode Information Interface Description COM mode information interfac...

Страница 45: ...tion instructions Interface Elements Description Port Display the serial port number of the device Reboot Port Check the Reboot port check box which restart the device corresponding serial port The po...

Страница 46: ...nk This Chapter 5 1 Connect State 5 2 COM State 5 3 COM Parameter 5 1 Connect State Function Description On the Connect State page you can view the working mode and connect state of the device s seria...

Страница 47: ...mber such as the connection status and the number of connections 5 2 COM State Function Description On the COM State page you can view the data transceiver state and pin state of the corresponding ser...

Страница 48: ...te Monitor COM Parameter Interface Description COM parameter interface screenshot COM parameter interface main element configuration instructions Interface Elements Description Port Displays device se...

Страница 49: ...User Manual 3onedata proprietary and confidential 42 Copyright 3onedata Co Ltd...

Страница 50: ...1 Device Security 6 2 IP Filter 6 3 MAC Filter 6 4 User Manage 6 1 Device Security Function Description On the Device Security page you can enable or disable Web console Telnet console device search...

Страница 51: ...face through the Telnet terminal Disable Disable Telnet console function Device Search Enables or disables the software search device function The options are Enabled The user can search the serial se...

Страница 52: ...ccess rights of the system beyond the IP address of the filtering rule number 1 16 Number Display IP address of the filterin g rule State Enable or disable the filtering rule Access Permission Set the...

Страница 53: ...rule Operation Path Open in sequence Access Ctrl MAC Filter Interface Description MAC filter interface Screenshot MAC filter interface main element configuration instructions Interface Elements Descri...

Страница 54: ...uch as the user name and password of the login WEB configuration interface The serial server provides hierarchical management Observer permissions and administrator privileges Observers only have the...

Страница 55: ...ission Click the permission drop down list box select the login WEB configuration interface user permissions Operation Click Edit to modify the user name and password of the login WEB configuration in...

Страница 56: ...wing characteristics Support the intelligent management of network equipment With the SNMP based network management platform network administrators can query the operating status and parameters of net...

Страница 57: ...a type Each Agent has its own MIB The managed devices have their own MIB files and the MIB files are compiled on the NMS to generate the MIB of the device The NMS performs read write operations on the...

Страница 58: ...ings page you can enable or disable the SNMP setup function set the SNMP V1 V2 read only community name and read write community name parameter information Operation Path Open Remote Monitor SNMP Sett...

Страница 59: ...the destination address of the data and the IP address of the network port are in the same network segment If they are in the same network segment then directly from the network port transmission Oth...

Страница 60: ...address of the mapping table rule Subnet Mask Configure the subnet mask for the mapping table rules Network Interface Click the Network Interface drop down list box to select the destination IP addre...

Страница 61: ...ter the device name in the Name text box To mark each device in the network give the device a different name no more than 16 bytes Description Enter the device description in the Description text box...

Страница 62: ...on Path Open in sequence System Manage System File Interface Description System file interface screenshot System file interface Main element configuration instructions Interface Elements Description L...

Страница 63: ...e do not click or configure the serial server other WEB pages not to restart the serial port server otherwise it will lead to the configuration file upload or software upgrade failed causing the seria...

Страница 64: ...Logout Reboot Interface main Element Configuration Instructions Interface Elements Description System Logout Click Start and the system will log out and jump to the initial login screen Reboot System...

Страница 65: ...P Server Mode 9 5 UDP Client Mode 9 6 Pair Slave Master Mode 9 7 UDP Rang Mode 9 8 UDP Multicast Mode 9 1 RealCom Mode Background brief Assume that the IP address of the serial server is 192 168 1 250...

Страница 66: ...iguration interface and select Network Setting 2 In the Use the following IP address option box enter the IP address Subnet Mask and Gateway address corresponding to the serial server 3 Other paramete...

Страница 67: ...Other parameters remain the default click Submit 4 Set the BaudRate DataBits StopBits and ParityBits in the Settings option box 5 Other parameters remain the default click Submit Setp 3 Configure the...

Страница 68: ...ist box and select 1 5 Other parameters remain the default click Submit Step 4 Run VSP Manager software configure the virtual serial port COM2 1 Run the VSP Manager software click Add Device in the le...

Страница 69: ...r the completion of the above configuration between the real serial port COM1 and virtual COM2 connection can be successfully established to send data to each other Step 5 Run the ComTest3One software...

Страница 70: ...yright 3onedata Co Ltd and COM2 serial port parameter information match 3 Respectively open the COM1 and COM2 serial port signal check the automatic send check box test and see the real serial port CO...

Страница 71: ...nnect and the host can read or send Ethernet data to a serial device The parameters of the serial server TCP server are as follows IP Address 192 168 1 250 Local Port 30000 BaudRate 115200 PairtyBits...

Страница 72: ...3 Other parameters remain the default click submit Step 2 Configure the serial port parameter information 1 Log in to the Web configuration interface and select Serial Server COM Settings 2 Select CO...

Страница 73: ...own list box and select 1 5 Enter 30000 in the Local Port text box 6 Other parameters remain the default click submit Step 4 Run the DebugTool software for the host to create TCP client 1 To install a...

Страница 74: ...Port text box enter the local port 30000 of the serial server that is the TCP server and click OK 5 Select the TcpClient connection you created and click Start Step 5 Synchronize the operation of the...

Страница 75: ...e the COM BaudRate parity DataBits and other parameters and WEB interface COM settings consistent 3 Open the COM1 serial port signal for example enter the serial information 0123456789AB and click Man...

Страница 76: ...he data transfer is completed the serial server will automatically shut down the network connection after 30 seconds The parameters of the serial server TCP client are as follows IP Address 192 168 1...

Страница 77: ...meters remain the default click submit Step 2 Configure the serial port parameter information 1 Log in to the Web configuration interface and select Serial Server COM Settings 2 Log in to the Web conf...

Страница 78: ...192 168 1 61 of the host PC in the Dest address text box 5 Enter the local port number 31000 of the host PC in the Dest port text box 6 Enter the local port number 30000 of the serial server in the Lo...

Страница 79: ...elect the IP address 192 168 1 61 of the host PC that is the TCP server 3 In the Local Port text box enter the local port 31000 of the host PC that is the TCP server and click OK 4 Select the TcpServe...

Страница 80: ...ows 2 Add serial port COM1 window configure the COM BaudRate parity DataBits and other parameters and WEB interface COM settings consistent 3 Open the COM1 serial port signal for example enter the ser...

Страница 81: ...net data to a serial device Compared with TCP mode UDP protocol is faster and more efficient The parameters of the serial server UDP server are as follows IP Address 192 168 1 250 Local Port 30000 Bau...

Страница 82: ...3 Other parameters remain the default click submit Setp 2 Configure the serial port parameter information 1 Log in to the Web configuration interface and select Serial Server COM Settings 2 Select CO...

Страница 83: ...t box and select 1 5 Enter 30000 in the Listen port text box 6 Other parameters remain the default click submit Step 4 Run the DebugTool software for the host to create UDP client 1 To install and run...

Страница 84: ...00 for the serial server that is the Udp server and click OK UDP User Datagram Protocol is a connectionless protocol So after the successful creation of UdpClient connection you do not need to click S...

Страница 85: ...and other parameters and WEB interface COM settings consistent 3 Open the COM1 serial port signal for example enter the serial information 0123456789AB and click Manual Send 4 Run the DebugTool softwa...

Страница 86: ...2 168 1 250 Local Port 30000 BaudRate 115200 PairtyBits None DataBits 8 StopBits 1 The parameters of the host PC UDP server are as follows IP Address 192 168 1 61 Local Port 31000 Operation steps Setp...

Страница 87: ...onfiguration interface and select Serial Server COM Mode Settings 2 Select COM1 in the Port drop down list 3 Click the Work Mode drop down list box and select Udp Client Mode 4 Click the Session Numbe...

Страница 88: ...To install and run DebugTool Software click Create Connection drop down list box and choose Create Network Debugging UdpServer 2 In the Monitoring IP drop down list box select the IP address 192 168 1...

Страница 89: ...of the DebugTool and ComTest3One software test the serial server UDP Client and the host PC UDP server to communicate with each other 1 Install and run the ComTest3One software click Begin menu New Wi...

Страница 90: ...to work together to break the serial data transmission distance limit The two serial servers in this mode establish a network connection with each other via Ethernet and transparently transmit data fr...

Страница 91: ...b configuration interface and select Serial Server COM Mode Settings Setp 3 Select COM1 in the Port drop down list Step 4 Enter the 30000 in the Listen Port text box Step 5 Other parameters remain the...

Страница 92: ...tion Assuming that the serial port COM1 of the serial devcie server is connected to the host computer it needs to transmit the serial data to two hosts that specify the same network segment 192 168 1...

Страница 93: ...3 Other parameters remain the default click submit Setp 2 Configure the serial port parameter information 1 Log in to the Web configuration interface and select Serial Server COM Settings 2 Select CO...

Страница 94: ...enter the IP address 192 168 1 61 of Host A and the IP address 192 168 1 62 of Host B respectively 6 Enter the port number 31000 of the host in the Dest Port text box 7 Enter the port number 30000 of...

Страница 95: ...r the IP address 192 168 1 250 of the serial server that is the Udp server in the Remote IP text box 5 In the Remote Port text box enter the port number 30000 for the serial server that is the Udp ser...

Страница 96: ...f the host B that is the UDP client B 3 In the Local Port text box enter the local port 31000 for the host A that is the UDP client A 4 Enter the IP address 192 168 1 250 of the serial server that is...

Страница 97: ...ick Begin menu New Windows 2 Add serial port COM1 window configure the COM BaudRate parity DataBits and other parameters and WEB interface COM settings consistent 3 Open the COM1 serial port signal fo...

Страница 98: ...serial server is 192 168 1 250 and the serial server is added to the multicast address 239 0 0 0 So that the serial server through the UDP protocol can make the serial device data through unicast or...

Страница 99: ...192 168 1 61 Group Address 224 0 0 0 Local Port 31000 Operation steps Setp 1 Configure the IP address of the serial server 1 Log in to the Web configuration interface and select Network Setting 2 In t...

Страница 100: ...COM1 in the Port drop down list 3 Click the Work Mode drop down list box and select UDP Multicast Mode 4 Click the Session Number drop down list box and select 1 5 Click the Group Number drop down lis...

Страница 101: ...e Connection drop down list box and choose Create Network Debugging UdpGroup 2 In the Local IP drop down list box select the IP address 192 168 1 61 of the host 3 In the Local Port text box enter the...

Страница 102: ...ach other 1 Install and run the ComTest3One software click Begin menu New Windows 2 Add serial port COM1 window configure the COM BaudRate parity DataBits and other parameters and WEB interface COM se...

Страница 103: ...User Manual 3onedata proprietary and confidential 96 Copyright 3onedata Co Ltd...

Страница 104: ...WEB please clear IE browser cache and cookies Otherwise it may cause the page to display abnormally 2 What should I do if I forget my login password When you forget to log in to the user and password...

Страница 105: ...sulting in the serial server to open the WEB function and VSP Manager open Realcom function the serial port to send and receive data are wrong Problem Solving After upgrading the VSP management softwa...

Страница 106: ...nce transmission medium and data format match If it matches replace the fiber or optical port for testing 6 Why is the serial server power supply not powered Check whether the power supply is damaged...

Страница 107: ...the network TCP connection channel is occupied Troubleshooting Modify the serial server s IP address and local port number VSP driver software is modified Troubleshooting Install the high version of t...

Страница 108: ...work in TCP client mode can support virtual serial communication Serial server work in TCP Server mode support virtual serial communication RealCom function is turned on Serial server work in TCP Cli...

Страница 109: ...be affected because the RS485 device address code and machine number are not the same 22 When the serial server is creating a virtual serial port causing the computer blue screen crash Usually the dri...

Страница 110: ...IP and host IP to the same network segment Refer to the CD ROM documentation and configure the parameters at both ends of the communication virtual serial port serial port server Access terminal seria...

Страница 111: ...pyright 3onedata Co Ltd Shenzhen 3onedata Technology Co Ltd Address 3 B Zone 1 Baiwangxin High Technology Industrial park Nanshan District Shenzhen 518108 China Tel 86 755 26702668 E mail sales 3oneda...

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