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User manual

Page 51

Chapter 7 Repair and Service

The company provides a five-year product warranty, from the date of shipment. According to the

product specifications, during the warranty period, the company will be free to repair or replace the

product if the product has any failure or operation fails. However, these commitments do not cover

damage caused by improper use, accident, natural disaster, improper operation or incorrect installation.

To ensure that consumers benefit from our managed series switches, try to get help in the following

ways:

Internet service.

Make a call to our technical office.

Return or replace product.

7.1 Internet Service

Please visit http://www.3onedata.com

7.2 Make a call to our technical office

You can call our technical support office, the company has professional technical engineers to answer
your questions and help you resolve your problems at the first time. Free Service Hotline

：

400-880-

4496

7.3 Repair or Replace

Please to confirm with our technical staff if your product need to repair, replace or return, and then

contact our sales man to get a deal with the problem. The above should be in accordance with the

company's handler to negotiate for treatment with our technical and salesman to complete the repair,

replacement or return.

Содержание IES716-2GS

Страница 1: ...User manual IES716 2GS Managed Industrial Ethernet switches User manual Version 1 0 0 January 2015 www 3onedata com ...

Страница 2: ...o their respective manufacturers Agreement As the product version upgrades or other reasons this document is subject to change without notice Unless other agreement this document only as a guide to use All statement information and suggestion in this document without warranty of any kind either expressed or implied Revision History Version No Date Reason V1 0 0 2015 02 05 Creating Documents Notes ...

Страница 3: ...ss 13 CHAPTER 6 WEB MANAGEMENT 14 6 1 Configurate preparing 14 6 2 System status 15 6 3 Port Configuration 17 6 3 1 Port Settings 17 6 3 2 Bandwidth Management 18 6 4 L2 Features 20 6 4 1 VLAN 20 6 4 2 IGMP snooping 24 6 4 3 Static Multicast FWD 25 6 5 QOS 26 6 5 1 QOS Classification 26 6 5 2 COS 26 6 5 3 DSCP 27 6 6 Redundancy 28 6 6 1 Port Trunking 28 6 6 2 Rapid Ring 29 6 6 3 RSTP 37 6 7 Access...

Страница 4: ...fication 47 6 11 3 System File Upgrade 48 Chapter 7 Repair and Service 51 7 1 Internet Service 51 7 2 Make a call to our technical office 51 7 3 Repair or Replace 51 Appendix 1 Glossary table 52 Appendix 2 Default factory 53 Appendix 3 Treatment of common problem 54 ...

Страница 5: ...ver technology for fault of rapid redundant network the recovery time 20ms 1 2 Features High performance network exchange technology Support IEEE802 3 IEEE802 3u IEEE 802 3x IEEE802 1Q IEEE802 1p IEEE802 1D IEEE802 1W 4 pieces 10 100Mbps port 2 pieces SFP gigabit port 8K MAC address table Back panel bandwidth 7 6 Gbps SW Ring ring network patent technology Fault recovery time 20ms Support RSTP way...

Страница 6: ...nd screw Protect ground 5 4 bit power input terminal block 6 Screw holes for Wall Mounting Kit 7 Din Rail mount 8 Power indicator P1 P2 9 System running indicator 10 Relay alarm LED 11 Fast Ethernet port connection indicator 12 Fiber port connection indicator G1 G2 13 1000Base X SFP fiber port 14 10 100BaseT X RJ45 ports 2 2 Power supply input Top view Front view IES716 2GS P 12 48VDC top panel pr...

Страница 7: ... to detect both power failure and port failure The two wires attached to contacts form an open circuit when 1 IES716 2GS series has lost power supply from one of the DC power inputs 2 One of the ports is failure IES716 2GS series support 1 channel relay alarm output can connect alarm lamp or alarm buzzer or other Digital Signal Input output acquisition device easy to remind operator when have alar...

Страница 8: ...on of Pin is displayed as below Information necessary to explain Note TX Transmitting data RX receiving data no use MDI straight through cable MDI X Cross over cable 1000SFP fiber port mini GBIC 1000BaseSFP fiber port adopts gigabit mini GBIC transmission can choice different SFP module according to different transfer distance Fiber interface must use for pair TX port is transmit side must connect...

Страница 9: ...e including the power needs and abundant space Whether it is close to the connection equipment and other equipments are prepared or not 1 Avoid in the sunshine keep away from the heat fountainhead or the area where in intense EMI 2 Examine the cables and plugs that installation requirements 3 Examine whether the cables be seemly or not less than 100m according to reasonable scheme 4 Screw nut tool...

Страница 10: ...the hallways and turning 6 Cable should be straight in the groove and cannot beyond the groove in case of holding back the inlet and outlet holes Cables should be banded and fixed when they are out of the groove 7 User cable should be separated from the power lines Cables power lines and grounding lines cannot be overlapped and mixed when they are in the same groove road When cable is too long it ...

Страница 11: ...User manual Page 11 Chapter 3 Appearance and Dimension 3 1 Appearance IES716 2GS 3 2 Dimension Unit mm ...

Страница 12: ...essories by your first using Please inform us or our distributor if your equipments have been damaged or lost any accessories we will try our best to satisfy you Description Quantity 3onedata Industrial Ethernet switch 1 User manual 1 CD 1 Warranty card 1 Certificate of quality 1 ...

Страница 13: ...Setting PC s IP address 192 168 1 X X is less than 254 from 2 to 253 Click OK IP address modifies successfully Method 2 Modify IES716 2GS series s IP address through Blue_eyes manager software Install Blue_eyes manager software on the PC Enter into Blue_eyes management interface click Search to search the device After searching the device move mouse to the device click right key modify the device ...

Страница 14: ... 1 if need local configuration Computers and switches must be routed reach if for remote configuration How to log on to Web Server Please type in the default IP of switch on the browsers s address bar and then will pop up a window by clicking the enter key which shows you have to enter your user name and password The default username and password is admin You can enter your username and password 3...

Страница 15: ...onfigure the rapid ring network port and type RSTP Configure the parameters of RSTP Access control Login Settings Configure different permissions for the user name and password Remote Monitoring SNMP Relay Warning Port Statistics Frame statistics Diagnosis Mirror Configure the mirror port and mirrored port Basic Settings System Identification Device IP gateway DNS and other information System Log ...

Страница 16: ...mation Contact information of the operator for device maintenance MAC address Hardware address of the device It is an unique address which is made up of hexadecimal number with 48 bits 6 bytes in length Hardware Version Current hardware version Firmware Version Current firmware version Current Time Current time of the device Run Time Run time after the device is powered on When the device reboots ...

Страница 17: ...lecting square frame is for enable the corresponding port It can not transmit data if any port disable The default is Enable Flow Control Whether selecting flow control to the port Only can selecting flow control when the port enable The default is off The described Electric port is the common network device RJ 45 port commonly known as crystal head it s is a twisted pair Ethernet interface type T...

Страница 18: ...s while sending or receiving buffer area start to overflow It limits the abnormal flows into a certain range Flow control can be effective in preventing large amounts of data in the network instant impact on the network to ensure the efficient and stable user network running Two types of flow control 1 In the half duplex mode flow control is through back pressure It is to send a jamming signal to ...

Страница 19: ...2k 1M 2M 4M 8M The rate of normal priority queues N is 1 or 2 times as wide as that of low priority queues The rate of medium priority queues M is 1 or 2 times as wide as that of normal one The rate of high priority queues is 1 or 2 times as wide as that of medium one For example the rate of low priority queues is 256k then the rate of normal priority queues can be set for 256k or 512k Detailed op...

Страница 20: ...on 802 1Q VLAN It deals with messages based on Tag of recognized message including 802 1p priority and VLAN ID etc Frames with 802 1q add 4 byte Tag based on Ethernet frames including 2 byte TPID 3 byte Priority 1 byte CFI and 12 byte VLAN ID TPID a 16 bit field set to a value of 0x8100 in order to identify the frame as an IEEE 802 1Q tagged frame Priority It indicates the frame priority level Val...

Страница 21: ...range 1 4095 VID VLAN ID number value range 1 4095 Power type Include Access and Trunk Member type Unmodify Untagged Tagged Modify all Quickly modify the type of all members at the same time Add Add the configurated VLAN into VLAN table Delete Choice one VLAN in the table knock Delete delete VLAN The default VLAN all port are Access PVID 1 all belong to the members of VLAN1 4 Create VLAN The step ...

Страница 22: ...n VLAN item table like as VLAN 1 2 Member s type of VLAN1 shows in current VLAN item setting and set up member s type of the port according to the steps for creating new VLAN 3 Click Add button select OK when reminds whether overwrite it as shown in Figure 6 4 2 Add new VLAN items into table and click Apply and reboot the device Modify VLAN finished Figure 6 4 2 6 Delete VLAN Steps of remove VLAN ...

Страница 23: ... 2 can intercommunicate with Port 4 Port 3 can intercommunicate with Port 4 Port 2 can t intercommunicate with Port 3 How to set VLAN Not consider the configuration of other VLAN Let s analyse at first port 2 can intercommunicate with Port 4 the port must belong to a same member of VLAN the same Port 3 can intercommunicate with Port 4 the port must belong to a same member of VLAN port 2 and port 3...

Страница 24: ... When the switch snoops IGMP Report message sent from the host computer to the router the switch would add this port to multicast forwarding list when the switch snoops IGMP Leave message sent by the host computer the router will send Group Specific Query message of this port If other hosts need this multicast then the rely IGMP Report message If the router doesn t get any reply from the hosts the...

Страница 25: ...forwarding address list in the switch chip can learn and support 2 000 MAC addresses and 16 multicast forwarding ports list Static MAC address carry out transmit function it did not accept the arrangement of aging Figure 6 4 7 Button Add Edit Delete were used for add delete static Multicast MAC address Join port is used to choice the transmit port of static MAC address can point to 1 or more trans...

Страница 26: ... an appropriate level users can select the QOS priority queue mechanism the queue mechanism in two ways weighted Fair mode and strict mode 6 5 2 COS IEEE P802 1p is the name of a task group active during 1995 98 responsible for adding traffic class expediting and dynamic multicast filtering to the IEEE 802 1D standard Essentially they provided a mechanism for implementing Quality of Service QoS at...

Страница 27: ...fServ architecture using the first 6 bits of IP packet header TOS Type of Service to carry the packets classified information This definition is only for the lower 6 bits one number does not exceed 63 This definition supports both IPv4 ToS field and IPv6 Traffic Class field DSCP has 64 priority values 0 63 the lowest priority 0 and the highest priority 63 In fact the DSCP field is a superset of th...

Страница 28: ...witch and a router and also can be a host switch or router Based on port trunking function that allows between two or more ports between switches switches and routers hosts the switch or router connected in parallel to provide for the simultaneous transmission of higher bandwidth and greater throughput significantly entire network capacity Trunking is more economical to 1 Port priority is the high...

Страница 29: ...auto recovery and reconnection mechanism for broken network When network is broken it has link redundancy and self recovery capability and self recovery time is less than 20ms SW Ring is the patented technology of 3onedata Co Ltd designed for industrial control network requiring high reliability SW RingTM technology support maximum 250 pieces switches in which the SW RingTM its self recovery time ...

Страница 30: ...pid Ring as shown in figure 6 6 2 Figure 6 6 2 Initial interface display redundancy protocol is none can configure it through Settings There has 3 type SW Ring arithmetic Ring V1 Ring V2 and Ring V3 Ring V1 support single ring Ring V2 support single and coupling ring Ring V3 Single ring coupling ring chain ring and Dual_homing Method to enabled Ring V1 1 Enable Ring V1 Select Ring V1 in Settings d...

Страница 31: ...hod to enabled Ring V2 1 Enable Ring V2 Select Ring V2 in Settings drop down menu figure as 6 6 3 Figure 6 6 3 2 Enable ring group 1 or group 2 input network ID support 0 255 pure digital select the ring port in ring port 1 and ring port 2 figure as 6 6 4 ...

Страница 32: ...se it 2 Method to enable Ring V2 coupling ring The architecture of coupling ring as figure 6 6 5 Coupling ring Figure 6 6 5 Operation method 1 Select Ring V2 enable ring group 1 and 2 Hello_time can be disable if enable time of sending Hello packet could not be very fast it will influence CPU operate speed 2 Set 105 106 device s ring port as port 1 and port 2 in ring group 1 network ID 1 type sing...

Страница 33: ...evice s ring port as port 1 and port 2 in ring group 1 network ID 1 type single ring Set 102 103 104 device s ring port as port 1 and port 2 in group 1 network ID 2 type single ring 5 Connect 100 104 105 109 device s port 1 and port 2 with network cable Connect 100 101 105 106 device s port 3 with network cable Figure as 6 6 5 6 Coupling ring can work according to device VLAN normally 100 101 105 ...

Страница 34: ... Ring V3 1 Enable Ring V3 Select Ring V3 in Settings drop down menu figure as 6 6 9 Figure 6 6 9 2 After select Ring V3 Configuration interface is as figure 6 6 10 we can see Ring V3 support 4 different ring group Single Coupling Chain and Dual_homing ...

Страница 35: ...ion is ideal choice for centralized management of several Rings Method to enable Chain and Dual Homing is similar to that to enable Single Ring and Coupling Ring It only needs to select corresponding items in Type 1 Method to enable Ring V3 coupling ring The architecture of coupling ring as figure 6 6 11 Coupling Figure 6 6 11 Operation method 1 Select Ring V3 enable ring group 1 and 2 Hello_time ...

Страница 36: ...ort 4 with network cable Connect 105 109 device s port 1 and port 2 with network cable Connect 101 device s port 1 to 106 device s port 4 with network cable Connect 100 device s port 1 to 105 device s port 4 with network cable 2 Method to enable Ring V3 Chain ring The structure of Chain ring as figure 6 6 14 Chain Figure 6 6 14 Operating method 1 Enable Ring Group 1 Hello time can be disable too i...

Страница 37: ...standard for the protocol as 802 1D based on the algorithm designed by Perlman Subsequent versions were published in 1998 and 2004 incorporating various extensions Although the purpose of a standard is to promote interworking of equipment from different vendors different implementations of a standard are not guaranteed to work due for example to differences in default timer settings The IEEE encou...

Страница 38: ...alled Hello time is an important and configurable time interval that is used by RSTP for several purposes its default value is 2 seconds Standard IEEE 802 1D 2004 incorporates RSTP and obsoletes the original STP standard Select RSTP function in rapid ring network interface as follows Figure 6 6 17 Rapid Spanning Tree of concepts Switch priority As the bridge priority the bridge priority and bridge...

Страница 39: ... port does not yet forward frames it does learn source addresses from frames received and adds them to the filtering database switching database It populates the MAC Address table but does not forward frames 4 Forwarding A port receiving and sending data normal operation RSTP still monitors incoming BPDUs that would indicate it should return to the blocking state to prevent a loop The example of C...

Страница 40: ...User manual Page 40 Password Visitor use password user authority allows the letter combination no more than 16 bytes Confirm password Make sure the last time input password is correct Figure 6 7 1 ...

Страница 41: ...is also compatible with SNMP V1and SNMP V2C It is authenticated by user name and password in SNMP V3 SNMP V1 and SNMP V2C adopt authentication of Community Name The SNMP message of the community name which is not authenticated will be discarded SNMP community name defines the relationship of SNMP NMS and SNMP Agent User can choose the following one or more features related to community name 1 Defi...

Страница 42: ... 8 2 Relay Alarm Warning had 2 type Power alarm port alarm Main function once the devices were in unusual status can inform administrator in time and repair the status of device quickly can avoid more lose Relay warning input type Close Open Once select Close the light will be bright when have alarm Relay will be in open status Power alarm IES716 2GS series provided dual DC power supply AC power s...

Страница 43: ...Unicast Data Frames InBroadcasts Valid Broadcast Data Frames InPause Number of Valid Flow Control Pause frames InMulticasts Valid multicast excluding InBroadcasts InFCSErr Number of FCS checkout error frames completed data AlignErr Number of FCS checkout error frames uncompleted data InGoodOctets Number of valid received data byte including FCS InbadOctets Number of invalid received data byte incl...

Страница 44: ...S frames output OutOctets Number of output bytes including FCS Out64Octets Number of output frames with 64 bytes Out127Octets Number of output frames between 65 and 127 bytes Out255Octets Number of output frames between 128 and 255 bytes Out511Octets Number of output frames between 256 and 511 bytes Out1023Octets Number of output frames between 512 and 1023 bytes OutMaxOctets Number of output fram...

Страница 45: ...red The device collects data from these ports Monitored Port It defines a group of ports which are used to monitor other ports The device outputs the data through these ports Watch direction This parameter indicates the direction of the data It includes 3 kinds of choices All Ingress and Egress 1 This function is not often used Otherwise other port based higher management function like RSTP IGMP S...

Страница 46: ...dress can be divided into 2 parts by subnet mask subnet address and host address 1 in IP address and subnet corresponds to subnet address other bits are host address A type of address corresponding mask is 255 0 0 0 mask of B type address is 255 255 0 0 mask of C type address is 255 255 255 0 Default Gateway Default gateway in the host PC is generally called default route Default route refer to a ...

Страница 47: ...on will be lost 6 11 2 System identification In System Identification interface we can see Model Name Description Serial NO and Contact Information We can modify these above items by this function It will take effect after system reboot Figure 6 11 2 is initial device settings of IES716 2GS series switch ...

Страница 48: ...ion A brief description to a device the length is not more than 16 bytes Serial No Display Installation Location of the device the length is not more than 30 bytes 6 11 3 System File Upgrade The menu included 5 functions Factory default Device reboot Download Configuration up load configuration upgrade firmware ...

Страница 49: ...ease save all configuration otherwise the unsaved configuration would be lost after reboot 3 Download Configuration If you know the IP address of the device user name and password Use IE to login Web interface Click System Management Click System File Update Choose Download Configuration Click Download Choose the name of the file and the place to save 4 Upload Configuration If you know the IP addr...

Страница 50: ...t allowed during uploading confirm it 1 Load factory default will result in all status be in factory default settings the IP could be static IP address 192 168 1 254 2 Upload the configuration file in the new configuration if static IP is not in the same network segment the website will not be opened 3 Use dynamic IP settings but there is no DHCP server on the network segment that will result in t...

Страница 51: ...ollowing ways Internet service Make a call to our technical office Return or replace product 7 1 Internet Service Please visit http www 3onedata com 7 2 Make a call to our technical office You can call our technical support office the company has professional technical engineers to answer your questions and help you resolve your problems at the first time Free Service Hotline 400 880 4496 7 3 Repa...

Страница 52: ... fast Ethernet speeds of up to 100Mbps F Flow Control Flow control allows low rate devices communicate with high rate the flow control can match high rate port contracting speed with low rate port reception speed according to the way of high rate port pause contract Frame Packets contain the header and tail message of physical media layer Full Duplex Receive and send data in progress at one moment...

Страница 53: ...dth management Egress No cofiguration Ingress No cofiguration Storm suppression No cofiguration L2 feature QoS 802 1p priority Disable Port priority Disable DSCP priority Disable VLAN 802 1Q VLAN Disable Based on port VLAN Enable IGMP snooping Disable Static Unicast FWD Disable Redundancy Port Trunking Disable Rapid Ring Ring V1 Disable Ring V2 Disable Ring V3 Disable RSTP Disable Port Statistics ...

Страница 54: ...will continue to make alarm sound when got alarm information 5 Why can not increase the bandwidth after configured trunking Check the Trunking Port s properties are coincident including rate duplex mode VLAN etc 6 How to deal the problem that some of ports can not access When some of ports can no access that may be line fault network card failure and switch port failure by the following test to fi...

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