22
Problem
Possible cause
Solution
- Unable to
* The pin of the serial
cable in the
transmission line slot
of the machine is not
of 1 to 1 type
*
Reconnect the transmission line
*
If you are using a serial port cable,
-
Replace the serial port cable. The pin of the
cable must be of 1 to 1 type
-
Make sure that the transmission rate of the
printer is set to 9600, n,8,1
*
If you are using an Ethernet cable,
-
Make sure that the Ethernet RJ-45 blue/purple
light is ON
-
Make sure that it is the purple light that blinks
when transmitting data via the Ethernet RJ-45
transmission line
-
Make sure that the printer gets an IP address
when it is in the DHCP mode
-
Make sure that the IP address setting is correct
when it uses a fixed IP address
-
Wait a few seconds for the printer to contact the
server and then check the IP address again
*
Replace it with a new transmission line
*
Clean the print head
*
The printing density setting for the printer is
incorrect
*
The connection line of the print head is not well
connected. Please turn off the printer and reconnect
the print head cable
*
Make sure that the stepper motor cable is
connected correctly
*
Make sure that the PRINT program has PRINT
commands at the end of the file, and CRLF is at the
end of each line of the commands
- The memory
space is full
(FLASH/
DRAM)
*The FLASH/DRAM
memory space is full
*
Clear unnecessary files inside FLASH/DRAM.
*
The DRAM can store up to 256 files
*
User can store up to 256KB in DRAM
*
The FLASH can store up to 256 files
*
The maximum a user can store in FLASH is
2560KB
