24
THERMAL GIMBAL FOR 3DR SOLO MANUAL
Warranty
LIMITED
WARRANTY,
EXCLUSIONS
AND
DISCLAIMERS
In
accordance
with
the
terms
and
conditions
of
and
except
as
excluded
or
disclaimed
in
this
document,
RHP
INTERNATIONAL
warrants
that
the
Goods,
at
Delivery
and
for
365
days
(Warranty
Period),
will
conform
to
RHP
INTERNATIONAL’s
published
Product
specifications
and
be
free
from
defects
in
materials
and
workmanship.
CUSTOMER’S
SOLE
AND
EXCLUSIVE
REMEDY
UNDER
THIS
WARRANTY,
AT
RHP
INTERNATIONAL’S
SOLE
DISCRETION,
IS
THE
REPAIR
OR
REPLACEMENT
OF
DEFECTIVE
PRODUCTS
IN
A
MANNER,
AND
BY
A
SERVICE
CENTER,
AUTHORIZED
BY
RHP
INTERNATIONAL.
IF
THIS
REMEDY
IS
ADJUDICATED
TO
BE
INSUFFICIENT,
RHP
INTERNATIONAL
SHALL
REFUND
CUSTOMER’S
PAID
PURCHASE
PRICE
AND
HAVE
NO
OTHER
OBLIGATION
OR
LIABILITY
TO
BUYER
WHATSOEVER.
WARRANTY
EXCLUSIONS
AND
DISCLAIMERS.
RHP
INTERNATIONAL
MAKES
NO
OTHER
WARRANTY
OF
ANY
KIND
WITH
RESPECT
TO
THE
PRODUCTS,
EXPRESS
OR
IMPLIED,
INCLUDING
BUT
NOT
LIMITED
TO
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY,
FITNESS
FOR
A
PARTICULAR
PURPOSE
(EVEN
IF
BUYER
HAS
NOTIFIED
SELLER
OF
ITS
INTENDED
USE
FOR
THE
PRODUCTS),
AND
NON
‐
INFRINGEMENT.
ROUTINE
PRODUCT
MAINTENANCE,
SOFTWARE
UPDATES,
AND
CALIBRATION
ARE
EXPRESSLY
EXCLUDED
FROM
THIS
WARRANTY.
RHP
INTERNATIONAL
FURTHER
EXPRESSLY
DISCLAIMS
ANY
WARRANTY
COVERAGE
WHERE
THE
ALLEGED
NONCONFORMITY
IS
DUE
TO
NORMAL
WEAR
AND
TEAR,
ALTERATION,
MODIFICATION,
REPAIR,
ATTEMPTED
REPAIR,
IMPROPER
USE,
IMPROPER
MAINTENANCE,
NEGLECT,
ABUSE,
IMPROPER
STORAGE,
FAILURE
TO
FOLLOW
ANY
PRODUCT
INSTRUCTIONS,
DAMAGE
(WHETHER
CAUSED
BY
ACCIDENT
OR
OTHERWISE),
OR
ANY
OTHER
IMPROPER
CARE
OR
HANDLING
OF
THE
PRODUCTS
CAUSED
BY
ANYONE
OTHER
THAN
RHP
INTERNATIONAL
OR
RHP
INTERNATIONAL’S
EXPRESSLY
AUTHORIZED
DESIGNEE.
THIS
DOCUMENT
CONTAINS
THE
ENTIRE
WARRANTY
AGREEMENT
BETWEEN
CUSTOMER
AND
RHP
INTERNATIONAL
AND
SUPERSEDES
ALL
PRIOR
WARRANTY
NEGOTIATIONS,
AGREEMENTS,
PROMISES
AND
UNDERSTANDINGS
BETWEEN
CUSTOMER
AND
RHP
INTERNATIONAL.
THIS
WARRANTY
MAY
NOT
BE
MODIFIED
WITHOUT
THE
EXPRESS
WRITTEN
CONSENT
OF
RHP
INTERNATIONAL.
THE
APPLICABLE
WARRANTY
DOES
NOT
HAVE
THE
EFFECT
OF
EXCLUDING
OR
LIMITING
A
CUSTOMER’S
STATUTORY
RIGHTS
OR
CONSUMER
GUARANTEES
THAT
CANNOT
BE
EXCLUDED
OR
LIMITED
UNDER
APPLICABLE
STATUTE
OR
NATIONAL
LEGISLATION.
WARRANTY
RETURN,
REPAIR
AND
REPLACEMENT.
To
be
eligible
for
warranty
repair
or
replacement,
Customer
must
notify
RHP
INTERNATIONAL
within
thirty
(30)
days
of
discovering
of
any
apparent
defect
in
materials
or
workmanship.
Before
Customer
may
return
a
Product
for
warranty
service
or
repair,
Customer
must
first
obtain
a
returned
material
authorization
(RMA)
number
from
RHP
INTERNATIONAL.
To
obtain
the
RMA
number
Owner
must
provide
an
original
proof
of
purchase.
For
additional
information,
to
notify
RHP
INTERNATIONAL
of
an
apparent
defect
in
materials
or
workmanship,
or
to
request
an
RMA
number,
visit
http://www.rhp
‐
edge.com/contacts,
email:
Office@RHP
‐
Edge.com,
or
by
Phone:
Toll
Free:
1
‐
888
‐
919
‐
2263
|
Outside
the
US:
+1
‐
845
‐
343
‐
4077
.
Customer
is
solely
responsible
for
complying
with
all
RMA
instructions
provided
by
RHP
INTERNATIONAL
including
but
not
limited
to
adequately
packaging
the
Product
for
shipment
to
RHP
INTERNATIONAL
and
for
all
packaging
and
shipping
costs.
RHP
INTERNATIONAL
will
pay
for
returning
to
Customer
any
Product
that
RHP
INTERNATIONAL
repairs
or
replaces
under
warranty.
RHP
INTERNATIONAL
reserves
the
right
to
determine,
in
its
sole
discretion,
whether
a
returned
Product
is
covered
under
warranty.
If
RHP
INTERNATIONAL
determines
that
any
returned
Product
is
not
covered
under
warranty
or
is
otherwise
excluded
from
warranty
coverage,
RHP
INTERNATIONAL
may
charge
Customer
a
reasonable
handling
fee
and
return
the
Product
to
Customer,
at
Customer’s
expense,
or
offer
Customer
the
option
of
handling
the
Product
as
a
non
‐
warranty
return.
NON
‐
WARRANTY
RETURN.
Customer
may
request
that
RHP
INTERNATIONAL
evaluate
and
service
or
repair
a
Product
not
covered
under
warranty,
which
RHP
INTERNATIONAL
may
agree
to
do
in
its
sole
discretion.
Before
Customer
returns
a
Product
for
non
‐
warranty
evaluation
and
repair,
Customer
must
contact
RHP
INTERNATIONAL
by
visiting:
http://www.rhp
‐
edge.com/contacts,
email:
Office@RHP
‐
Edge.com,
or
by
Phone:
Toll
Free:
1
‐
888
‐
919
‐
2263
|
Outside
the
US:
+1
‐
845
‐
343
‐
4077
.
to
request
an
evaluation
and
obtain
an
RMA.
Customer
is
solely
responsible
for
complying
with
all
RMA
instructions
provided
by
RHP
INTERNATIONAL
including
but
not
limited
to
adequately
packaging
the
Product
for
shipment
to
RHP
INTERNATIONAL
and
for
all
packaging
and
shipping
costs.
Upon
receipt
of
an
authorized
non
‐
warranty
return,
RHP
INTERNATIONAL
will
evaluate
the
Product
and
contact
Customer
regarding
the
feasibility
of
and
the
costs
and
fees
associated
with
Customer’s
request.
Customer
shall
be
responsible
for
the
reasonable
cost
of
RHP
INTERNATIONAL’s
evaluation,
for
the
cost
of
any
repairs
or
services
authorized
by
Customer,
and
for
the
cost
of
repackaging
and
returning
the
Product
to
Customer.
Any
non
‐
warranty
repair
of
a
Product
is
warranted
for
one
hundred
eighty
(180)
days
from
the
date
of
return
shipment
by
RHP
INTERNATIONAL
to
be
free
from
defects
in
materials
and
workmanship
only,
subject
to
all
of
the
limitations,
exclusions
and
disclaimers
in
this
document.