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3.3.2
LED Signals
On the back of the Solo Gimbal is an LED that signals different status modes of the gimbal.
Figure 3.3.2.1: LED Gimbal Signal
The Gimbal LED displays several different signals:
•
Breathing green:
the gimbal is
functioning properly and ready for use.
•
Blinking orange:
the gimbal is booting up (commonly seen while performing an update).
•
Blinking blue:
the gimbal has lost the communication signal. Please contact customer support.
•
Breathing red:
the gimbal is in a temporary fault mode. Restart the gimbal, and if the issue persists, please
contact customer support.
•
Solid red:
the gimbal is in an unrecoverable fault mode. Restart the gimbal, and if the issue persists, please
contact customer support.
3.3.3
Troubleshooting
If the Solo Gimbal is not working properly, follow the steps below to troubleshoot the problem:
3.3.3.1
The gimbal is not centered with respect to Solo
•
Symptoms:
The gimbal angle seems cockeyed or the beauty plate (at the top of the gimbal)
does not mount flush with the Solo bottom surface.
•
Reason:
Improper cable routing can cause the gimbal to be off-center. This also hurts gimbal
performance because of interference on dampers.
•
Resolution:
Make sure the HDMI cable is coiled from left to right in the big radius following
the contour of the Solo. The Gimbal Data cable can interfere, make sure the Gimbal Data
cable is unwound and is not twisted. For details, go to https://3drobotics.com/kb/gimbal-
installation/.
3.3.3.2
Frozen GoPro
•
Symptoms:
GoPro doesn’t respond to a button press, either on the camera (physical button)
or in the Solo App.
•
Reason:
GoPro firmware is not up to date.
•
Resolution:
Your GoPro model must be Hero 3+ or higher. If so, follow these steps:
1. Remove the GoPro from the gimbal.
2. Remove the battery from the GoPro.
3. Wait 20 seconds.
4. Replace the battery.
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