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1. My Pen won’t turn on!
(Light doesn’t turn on)
Let’s double check the following:
A. Is the Power Adapter plugged into a working power outlet?
B. Is the end of the Power
Adapter connected to the
correct part of the
Pen?
If you have a spare power adapter around the house please
use it to test your
3Doodler . This will help determine if
the problem is with your
3Doodler or with the Power
Adapter provided in the box.
NOTE:
C. Make sure the Control
Switch on your 3Doodler
is not set to OFF.
3. My Plastic is not extruding from
my 3Doodler .
3A. Plastic not engaging properly with the Drive Gear:
Gently push until you feel the strand pulled through the
Drive
Gear on its own.
If the above does not work, reverse the
Plastic fully from the Pen.
(See Section 2, Step 6) Snip ends, then reinsert and try again.
If
Plastic is too short to be removed from the Pen, move to 3B.
3B. Plastic is too short to be removed from the Pen:
Try unscrewing the
Nozzle and
using the
Unblocking Tool.
While
Pen is hot (BLUE or
GREEN Light on), use Mini
Spanner to unscrew and
remove
Nozzle anti-clockwise.
While using the
Reverse feature
of the 3Doodler , insert
Unblocking Tool through open
front end of
Pen and gently
push any excess
Plastic out
through the back of the
Pen.
Mini
Spanner
BLUE
or
GREEN
Light
3C. Plastic may be wrapped
around the Drive Gear.
Remove
Maintenance Cover
using
Mini Screwdriver
provided in the box.
Use the
Mini Screwdriver
or
Unblocking Tool to lift
and release
Plastic from the
Drive Gear and out of the Pen
through the open area beneath
the
Maintenance Cover or
from the
Plastic Loading Port.
2. My Plastic is extruding but it
won’t stick to the paper, or is
curling up around the Nozzle.
Stop extruding and start
again using the following
instructions:
When the
Plastic resumes
extruding, push the
Nozzle
firmly down into the paper,
allowing
Plastic to stick to the
surface.
Drag the
Plastic along the
paper or surface in a continuous
unbroken line as if you were
writing with a pencil.
Keep your movement slow and
steady. The
Plastic should hold
to the paper and not curl up
around the
Nozzle.
Blue or
Green
Light
Unblocking
Tool
Nozzle may loosen with
continued usage (or in transit).
While
Pen is hot (BLUE or
GREEN Light on), gently turn
Nozzle clockwise to tighten
it using the
Mini Spanner
provided. Stop tightening once
you first feel resistance so as
to avoid over-tightening the
Nozzle and breaking it.
A. Click either the FAST or SLOW button once.
B. If Step A does not solve this problem, please unplug your
3Doodler and then plug it in and try again.
5. My Plastic won’t stop extruding.
4. My Plastic is leaking from
around the Nozzle.
While the
Pen is on and hot (BLUE or GREEN Light), double click
either the
FAST or SLOW button. Light will start flashing to signal
the
Plastic is reversing. Once the Plastic stops reversing, it is safe
to remove it from the
Pen by gently pulling on the back of the
strand.
If
Plastic is too short to reverse, see Section 3, Step 3B.
6. How do I reverse my
unused Plastic?
It is possible that the
Plastic is either too short to reverse all the
way out of your
3Doodler , or that the Plastic has moved
past the
Pen’s Drive Gear system.
You will be able to check for these issues by looking through the
Maintenance Cover.
7. I have reversed my Plastic but
cannot get it out.
For both of these issues, you can try the following options:
• Insert a new strand of Plastic or Unblocking Tool to push the
remaining
Plastic through while Pen is ON and extruding.
Plastic reversed, but too short to take out and no longer in
contact with the
Drive Gear.
Plastic is beyond Drive Gear.
Or
• While using the Reverse feature of the 3Doodler , remove
Nozzle and use Unblocking Tool to push Plastic out the back of
the
Pen. (See Section 3, Step 3B).
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