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Troubleshooting

3Dlabs Graphics Accelerator Card User's Guide

34

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The system operates in VGA mode when the video display driver is not running to accommodate all
monitor types. VGA mode is used during initial installation of the video display driver and when
experiencing video problems. If you select a resolution that causes the monitor to display incorrectly, try
the following proceedures to obtain a usable video resolution.

Using the Last Known Good option in Windows NT

Press CTRL+ALT+DEL but do not log on to the Windows NT operating system. Instead, shut down then
use the Last Known Good option to return to the last known good configuration recorded by Windows
NT.

1. Restart the system.
2. Press the

SPACE BAR

at the following prompt: Press space bar NOW to invoke the

Last

Known Good Menu

.

Note: If this option fails to correct the video display problem, restart the system in VGA mode and
reconfigure your display to 640 x 480 resolution, 60Hz refresh rate. Then restart Windows NT again in
non-VGA mode.

Booting into Safe Mode in Windows 2000

Press CTRL+ALT+DEL but do not log on to the Windows 2000 operating system. Instead, shut down
then boot into Safe Mode to choose another resolution or reinstall the video driver.

1. Restart the system.
2. At the boot screen, hit F8 to enter the Windows 2000 advanced options menu.

3. Choose Safe Mode, then hit E

NTER

to return to the boot screen.

Note: If this option fails to correct the video display problem, restart the system in VGA mode and
reconfigure your display to 640 x 480 resolution, 60Hz refresh rate. Then restart Windows NT again in
non-VGA mode.

Determining a defective unit

1. Save and exit from all files, if possible, then shut down the operating system.
2. Turn off the power to the monitor and to the workstation.

Important: Always turn off the power to the workstation before connecting or disconnecting
the cables.

3. Check and reseat all card and cable connections as needed.
4. Turn on the monitor power. If the Power On LED does not illuminate, see Getting Help in

this section.

5. Turn on the power to the system base unit. If the Power On LED on the base unit does not

illuminate, or if the BIOS beep codes indicate a failure, see Getting Help in this section.

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Содержание Wildcat II 5000

Страница 1: ... Paä ÄëI fåÅK táäÇÅ í ff RMMM dê éÜáÅë ÅÅÉäÉê íçê êÇ rëÉêÛë dìáÇÉ 3Dlabs Inc 480 Potrero Avenue Sunnyvale CA 94086 408 530 4700 www 3dlabs com ...

Страница 2: ...ction Guide it may cause harmful interference to radio communications however there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measu...

Страница 3: ...T 21 Removing an existing driver under Windows 2000 21 Installing the Wildcat II 5000 Windows NT or Windows 2000 driver 22 Heidi Drivers for AutoDesk Applications 22 3dsmax Driver 22 Verify the Default Video Display Driver 22 Verifying the default video display driver in Windows NT 22 Verifying the default video display driver in Windows 2000 23 Verify the System Startup Version 23 Verifying the s...

Страница 4: ...00 34 Determining a defective unit 34 Reinstalling the Video Driver 35 Removing the existing Wildcat II 5000 driver under Windows NT 35 Removing an existing driver under Windows 2000 35 Reinstalling the video driver under Windows NT or Windows 2000 35 Online Information 35 Appendix A Specifications 36 A Specifications 37 Appendix B Software License 40 SOFTWARE LICENSE AGREEMENT 41 Software License...

Страница 5: ...3Dlabs Graphics Accelerator Card User s Guide e mqbo e mqbo e mqbo e mqbo N N N NÓ Ó Ó Ó f f f fkqolar qflk kqolar qflk kqolar qflk kqolar qflk ...

Страница 6: ...sion slot One open PCI slot adjacent to the AGP slot Minimum of 32 MB DRAM 64 MB recommended Industry standard multiple frequency monitor VGA or a Digital Video Interface DVI compliant digital display device 3 MB of free space on the computer s primary system disk for the video display driver software Note If you purchased the Wildcat II 5000 Graphics Accelerator Card as part of a system it was pr...

Страница 7: ...Monitor Support Yes Accelerated 3D API OpenGL Maximum Resolution Aspect Ratio Refresh Rate 2048 x 1152 16 9 75 Hz Appendix A Specifications Power Management Support Display Power Management Signaling DPMS Advanced Configuration and Power Interface ACPI Geometry Acceleration Model view matrix transformation of vertex and normal coordinates Perspective and viewport transformations Texture matrix tra...

Страница 8: ...lor matrix and color tables Harware accumulation operations Fogging linear exponential exponential2 and user defined Antialiased points vectors and polygons Points 2D 3D wide Vectors 2D and 3D lines line strips wide stippled Polygons triangles triangle strips quads quad strips polygons point line polygon mode Texture mapping point bilinear trilinear and multiple internal formats 24 and 32 bit dept...

Страница 9: ...xtensions Color Minmax Function separate Subtract Fog Extensions Fog function Fog offset Occlusion culling Texture Extensions 3D textures edge border and LOD clamps Mipmap generation Video Extensions Interlace Interlace read 422 pixels Swap Control Extensions Swap control Swap frame lock Swap usage Texture color table Pixel texture and 3D texturing Pbuffer Image buffer Gamma Stencil operation wrap...

Страница 10: ...amic sample allocation Dynamic sample backoff Two video look up tables Eight stencil planes Eight double buffered overlay planes 32 bit Z buffer High performance DACs that directly drive display devices DDC2B Display Data Channel standard Head mounted displays and shutter glasses frame sequential and interlaced stereo required Onboard texture memory with full mipmapped trilinear interpolated textu...

Страница 11: ......

Страница 12: ...3Dlabs Graphics Accelerator Card User s Guide e mqbo e mqbo e mqbo e mqbo O O O O Ó Ó Ó Ó p p p pbqrm bqrm bqrm bqrm ...

Страница 13: ...sis of the computer to drain off any static electricity before touching the card Do not wear wool or polyester clothing Work in an area with a relative humidity of at least 50 percent Keep the card in the anti static bag until you are ready to install it Handle the card as little as possible and only by the edges Note Be sure to register your new card using one of the options described on page 16 ...

Страница 14: ...cat II 5000 Graphics Accelerator Card using a Phillips head screwdriver 6 If an anti static wrist strap was included in your box attach it to your wrist and attach the other end to a bare metal as opposed to painted or sticker covered surface on your system s chassis 7 Remove your Wildcat II 5000 Graphics Accelerator Card from its anti static packaging ...

Страница 15: ...rent than how you normally upgrade your graphics card or other devices but have been found to be the best method of insuring a successful installation of your new hardware and software 1 Uninstall the drivers for your old graphics card Refer to your old graphics card s documentation or Help files for instructions on removing or uninstalling the old graphics card s driver software 2 Remove the exis...

Страница 16: ... with DVI I functionality 1 Make sure the power to the computer is turned off 2 Connect the workstation monitor s video cable to the DVI I connector on the Wildcat II 5000 video card 3 Turn on power to the workstation If the monitor s Power On LED does not illuminate or the monitor does not display the startup sequence consult Chapter 4 Troubleshooting íí ÅÜáåÖ píÉêÉç aÉîáÅÉ íí ÅÜáåÖ píÉêÉç aÉîáÅÉ...

Страница 17: ...nformation Refer to the Microsoft Windows NT 4 0 or Windows 2000 documentation and online Help for more information on installing drivers and software application programs If you are removing and reinstalling the Wildcat II 5000 driver see Chapter 4 Reinstalling the Video Driver Removing an existing driver under Windows NT 1 Start up Windows NT Log on using an account with administrative privilege...

Страница 18: ...Éêë Ñçê ìíçaÉëâ ééäáÅ íáçåë eÉáÇá aêáîÉêë Ñçê ìíçaÉëâ ééäáÅ íáçåë The Wildcat II 5000 Heidi device driver allows full screen multisampling of and compatibility with AutoDesk applications as well as hardware acceleration of the Wildcat II 5000 through the use of OpenGL To install the Heidi driver and to activate full screen multisampling click either the Nt4 or W2k folder which ever is appropriate ...

Страница 19: ... it is not select it from the list and click Apply Note Do not select the VGA version of the operating system The video display runs in VGA mode when the Wildcat II 5000 graphics driver is not running 4 Click OK to close the System dialog box 5 Reboot your system for the change to take place Verifying the system startup version in Windows 2000 1 From the operating system Start menu go to Settings ...

Страница 20: ...erator Card you Activate your warranty Receive notification of software updates Qualify for technical support You can complete the registration card and return it to us in the mail or register on line once your hardware and software installations are complete You must have Internet access to register on line 1 Open your Internet browser 2 Go to http www 3dlabs com products register asp 3 Fill out ...

Страница 21: ...3Dlabs Graphics Accelerator Card User s Guide e mqbo e mqbo e mqbo e mqbo P P P P Ó Ó Ó Ó p p p plcqt ob lcqt ob lcqt ob lcqt ob lkcfdro qflk lkcfdro qflk lkcfdro qflk lkcfdro qflk ...

Страница 22: ... 1 Make sure you are logged into the non VGA version of Windows NT 4 0 or Windows 2000 Refer to Windows NT 4 0 or Windows 2000 documentation or online Help for instructions if necessary 2 Close any open applications 3 From the operating system Start menu go to Settings Control Panel Display In Windows NT 4 0 click the Wildcat Configuration tab if it is not already displayed In Windows 2000 follow ...

Страница 23: ...Software Configuration 3Dlabs Graphics Accelerator Card User s Guide 27 ...

Страница 24: ...log box 2 Click Color Calibration to modify the color settings Make your modifications to the Color Calibration dialog box then click OK to accept the changes and dismiss the Color Calibration dialog box or click Cancel to close the Color Calibration dialog box without making any changes You are returned to the Wildcat Monitor Display Properties dialog box Note The option Apply Gamma Color Calibra...

Страница 25: ...onfigure Monitor dialog box You are returned to the Wildcat Monitor Display Properties dialog box 4 In Windows 2000 click OK on the Display Properties dialog box to accept the changes In Windows NT you must return to the Settings page then click OK to accept the changes 5 Reboot the workstation if you are prompted to do so Most changes will take effect without rebooting Note See Appendix A Specifi...

Страница 26: ...eps above and select Monoscopic Display under Display Mode to disable stereo mode léíáãáòáåÖ íÜÉ táäÇÅ í ff RMMM ÇêáîÉê léíáãáòáåÖ íÜÉ táäÇÅ í ff RMMM ÇêáîÉê léíáãáòáåÖ íÜÉ táäÇÅ í ff RMMM ÇêáîÉê léíáãáòáåÖ íÜÉ táäÇÅ í ff RMMM ÇêáîÉê Refer to the documentation that came with your application for information on optimization support If your application supports optimized configurations you can choos...

Страница 27: ...he Settings tab and then Advanced 2 Under the Wildcat Configuration tab select Configuration Wizard Click Next to continue 3 Select New Configuration on the pulldown menu then click Next 4 Enter a name for the new configuration then select the configuration you want to use as a model for your customized configuration 5 The Wizard will step you through driver optimization When you are finished clic...

Страница 28: ...3Dlabs Graphics Accelerator Card User s Guide e mqbo e mqbo e mqbo e mqbo Q Q Q Q Ó Ó Ó Ó q q q qolr_ibpellqfkd olr_ibpellqfkd olr_ibpellqfkd olr_ibpellqfkd ...

Страница 29: ...orted resolution and refresh rate See Obtaining a Usable Video Resolution later in this chapter for instructions Reboot into VGA Safe Mode to verify the display properties are configured correctly for the monitor type If the software setup is correct use a similar type monitor if available and functioning properly to determine if the workstation is defective See Obtaining a Usable Video Resolution...

Страница 30: ...solution 60Hz refresh rate Then restart Windows NT again in non VGA mode Booting into Safe Mode in Windows 2000 Press CTRL ALT DEL but do not log on to the Windows 2000 operating system Instead shut down then boot into Safe Mode to choose another resolution or reinstall the video driver 1 Restart the system 2 At the boot screen hit F8 to enter the Windows 2000 advanced options menu 3 Choose Safe M...

Страница 31: ...l tab highlight the Wildcat II 5000 Display Driver and click Add Remove 4 Click Yes when prompted to confirm the driver removal and follow the prompts Removing an existing Wildcat II 5000 driver under Windows 2000 1 Log on using an account that has administrative privileges 2 From the operating system Start menu go to Settings Control Panel and double click Add Remove Programs 3 Under Change or Re...

Страница 32: ...3Dlabs Graphics Accelerator Card User s Guide mmbkafu mmbkafu mmbkafu mmbkafu Ó Ó Ó Ó p p p pmb fcf qflkp mb fcf qflkp mb fcf qflkp mb fcf qflkp ...

Страница 33: ... 64 bits DirectBurst 32 bits Connectors 3 Pin MiniDIN stereo sync output 15 pin D sub analog connector DVI I compatable DVI I functional Digital Video Output Port Interrupts PCI assigned Interrupt A for Wildcat II 5000 Video memory Frame Buffer 32 MB Texture Buffer 32 MB DirectBurst 16 MB 3D Performance 3D Gouraud shaded triangles Z buffered 8 5 M Tri Sec Trilinear textured Gouraud shaded 32 bit R...

Страница 34: ...5 W maximum 12 0V 100 mA maximum 5 0V 700 mA maximum 3 3V 8 1A maximum j ñáãìã j ñáãìã j ñáãìã j ñáãìã oÉëçäìíáçåë oÉëçäìíáçåë oÉëçäìíáçåë oÉëçäìíáçåë Max Resolution Hz Stereo Available 1920 x 1440 75 1600 x 1280 76 2048 x 1152 75 1920 x 1200 75 1280 x 1024 60 Yes 1280 x 960 60 Yes 1152 x 870 75 1376 x 768 60 1280 x 800 90 1024 x 768 60 Yes ...

Страница 35: ...Specifications 3Dlabs Graphics Accelerator Card User s Guide 39 ...

Страница 36: ...3Dlabs Graphics Accelerator Card User s Guide mmbkafu mmbkafu mmbkafu mmbkafu _ _ _ _ Ó Ó Ó Ó p p p plcqt ob lcqt ob lcqt ob lcqt ob i i i if bkpb f bkpb f bkpb f bkpb ...

Страница 37: ...ensors and 3Dlabs Inc or its licensors retain title to the SOFTWARE excluding media on which recorded FEATURES all copies thereof and all intellectual property rights therein No title to the SOFTWARE FEATURES any copies thereof or any intellectual property rights therein are transferred to you You are hereby granted for your own internal use only a nontransferable nonexclusive perpetual revocable ...

Страница 38: ...TY OF SUCH DAMAGE OR LOSS IN NO EVENT SHALL 3DLABS INC ITS LICENSORS OR SUPPLIERS LIABILITY ARISING UNDER THIS LICENSE EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT OR SOFTWARE GIVING RISE TO SUCH LIABILITY THIS LIMITATION IS INTENDED TO LIMIT THE LIABILITY OF 3DLABS INC ITS LICENSORS OR ITS SUPPLIERS AND SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY SOME STATE...

Страница 39: ... Sale of Goods If for any reason a court of competent jurisdiction finds any provision of this AGREEMENT or portion thereof to be unenforceable that provision of the AGREEMENT shall be enforced to the maximum extent permissible so as to effect the intent of the parties and the remainder of this AGREEMENT shall continue in full force and effect Should you have any questions concerning this AGREEMEN...

Страница 40: ...3Dlabs Graphics Accelerator Card User s Guide mmbkafu mmbkafu mmbkafu mmbkafu Ó Ó Ó Ó o o o obdri qlov bdri qlov bdri qlov bdri qlov p p p pq qbjbkqp q qbjbkqp q qbjbkqp q qbjbkqp ...

Страница 41: ...Regulatory Statements 3Dlabs Graphics Accelerator Card User s Guide 45 ...

Страница 42: ...Regulatory Statements 3Dlabs Graphics Accelerator Card User s Guide 46 ...

Страница 43: ...s that have installation instructions detailing user installation of card cage accessories WARNING Any use of installation practices modifications or maintenance procedures carried out which are not in accordance with the issued instructions for use or approved by 3Dlabs Inc will nullify the CE certification of this product and could lead to prosecution ...

Страница 44: ...3Dlabs Graphics Accelerator Card User s Guide mmbkafu mmbkafu mmbkafu mmbkafu a a a a Ó Ó Ó Ó q q q qbojp ka bojp ka bojp ka bojp ka a a a abcfkfqflkp bcfkfqflkp bcfkfqflkp bcfkfqflkp ...

Страница 45: ...ÑÉÅíë íãçëéÜÉêáÅ bÑÑÉÅíë íãçëéÜÉêáÅ bÑÑÉÅíë The effect derived from adding one or more layers around an object _áäáåÉ ê p ãéäáå _áäáåÉ ê p ãéäáå _áäáåÉ ê p ãéäáå _áäáåÉ ê p ãéäáåÖ Ö Ö Ö The process whereby texture mapping is done through filtering _áí aÉéíÜ _áí aÉéíÜ _áí aÉéíÜ _áí aÉéíÜ Bit depth is another way of expressing the numbers of colors available A color bit depth of 8 is equivalent to 2...

Страница 46: ...ethod of shading Each triangle is assigned one single color resulting in a faceted appearance of the surface cê ãÉ _ìÑÑÉê cê ãÉ _ìÑÑÉê cê ãÉ _ìÑÑÉê cê ãÉ _ìÑÑÉê A 24 bit true color frame buffer provides 8 bits for each red green and blue primary display color This results in 16 8 million color combinations A second or double buffer enables system to calculate pixels one step ahead of the screen di...

Страница 47: ...åÖ A basic hardware tool for accelerating processes máñÉä máñÉä máñÉä máñÉä The smallest addressable element of a cathode ray tube display More simply put the individual dots that make up the screen image mçáåí p ãéäáåÖ mçáåí p ãéäáåÖ mçáåí p ãéäáåÖ mçáåí p ãéäáåÖ The basic method of adding texture to an object Point sampling does not include any filtering of textures o ja o ja o ja o ja The final...

Страница 48: ...l part of the 3D pipeline where the object is described by a set of triangles qÉñíìêÉ j ééáåÖ qÉñíìêÉ j ééáåÖ qÉñíìêÉ j ééáåÖ qÉñíìêÉ j ééáåÖ A technique that enables 2D graphic images to be wrapped around or pasted on to a 3D primitive Perspective correction and lighting calculations allow for added realism qê åëÑçêã íáçå qê åëÑçêã íáçå qê åëÑçêã íáçå qê åëÑçêã íáçå The change in rotation size po...

Страница 49: ...3Dlabs Graphics Accelerator Card User s Guide f f f fk k k kabu abu abu abu ...

Страница 50: ...tartup version inWindows 2000 23 Verifying the system startup version inWindows NT 23 Wildcat Windows 2000 driver 22 Wildcat Windows NT driver 22 Introduction 2 Last Known Good option in Windows NT 34 Monitor checks 33 connecting 20 Monitor tab Display properties 28 Monoscopic display 30 Online Information 35 OpenGL ii 51 Registration 24 Regulatory Statements 47 Reinstalling the video driver 35 Re...

Страница 51: ...isplay Configuring 26 Stereo 30 Video driver Reinstalling 35 Reinstalling under Windows 2000 35 Reinstalling under Windows NT 35 Warranty 42 Wildcat Congifuration tab Creating a custom optimization 31 Enabling application specific optimizations 26 30 Windows 2000 Installing the Wildcat driver 22 Removing existing drivers 21 Safe mode 34 verifying the default video display driver 23 Verifying the s...

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