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6 - 4

HAPTER

6: WAN C

ONFIGURATION

The

WAN Configuration

page shows the parameters you can configure

for your wide area network (WAN). When you select a WAN protocol, the
WAN Configuration page will interactively change to display the fields
associated with the selected protocol.

If the

DHCP Client Over WAN

option is

disabled

, then the

WAN

Configuration

page that is displayed is shown in the following illustration.

This page displays additional fields for entering the local and remote
WAN IP addresses and WAN IP Mask address.

Configuring
RFC 1483

The following procedures describe how to configure (create) your WAN
settings for these RFC 1483 WAN Configurations:

■

RFC 1483 Dynamic Configuration

Use this configuration if your Service Provider is using dynamic IP
addressing.

■

RFC 1483 Static Configuration

Use this configuration if your Service Provider is using static IP
addressing. In this configuration, the use of DHCP is disabled.

Содержание OfficeConnect 3CR100A97

Страница 1: ...http www 3com com OfficeConnect Gateway Users Guide Release 1 0 Part No 10042307 Rev AA...

Страница 2: ...ation and the software described herein are provided to you subject to the following United States Government Legend All technical data and computer software is commercial in nature and developed sole...

Страница 3: ...L 1 6 Small business VoDSL solution 1 7 OfficeConnect Gateway Integration with an NBX system or traditional PBX Key system 1 8 Key Benefits 1 9 Minimum System Requirements 1 10 Specifications 1 11 CHA...

Страница 4: ...2 Manager 4 3 Creating User Accounts 4 3 Modify a User Account 4 4 Delete a User 4 5 Web Links 4 5 Creating Web Links 4 6 Modifying a Web Link 4 6 Deleting a Web Link 4 7 Launching a Web Link 4 7 CHA...

Страница 5: ...age 7 2 CHAPTER 8 ADVANCED CONFIGURATION FEATURES Overview 8 1 Accessing the Advanced Features 8 1 DNS Server Configuration 8 2 NAT PAT Configuration 8 4 Using NetMeeting 8 4 To Create a NAT Static or...

Страница 6: ...e 8 33 To Delete a VPN Route 8 33 IP Pool Configuration 8 33 To Create an IP Address Pool 8 34 To Modify an IP Address Pool 8 35 To Delete an IP Address Pool 8 36 CHAPTER 9 MANAGEMENT FEATURES Overvie...

Страница 7: ...Routes 11 5 View Advanced Settings 11 6 Data PVCs 11 6 Profiles 11 7 NAT Policies 11 7 NAT Interfaces 11 8 VPN Tunnels 11 9 Tunnel SAs 11 9 CHAPTER 12 TROUBLESHOOTING Overview 12 1 Checking the Basic...

Страница 8: ...ionen A 3 Important notice de securite A 4 Medidas de seguridad importantes A 6 Informazioni importanti per la sicurezza A 7 APPENDIX B SPECIFICATIONS Overview B 1 General Specifications B 1 APPENDIX...

Страница 9: ...eConnect Gateway ADSL product family described in this guide consists of the following hardware platforms OfficeConnect Gateway Data base unit OfficeConnect Gateway Data and Voice base unit OfficeConn...

Страница 10: ...n on how to configure the advanced features of the OfficeConnect Gateway Chapter 8 Information on managing the features of the OfficeConnect Gateway Chapter 9 LAN and DSL Statistics Chapter 10 System...

Страница 11: ...provided and then supply the appropriate values for the placeholders that appear in angle brackets Example To add a login user use the following syntax Add user name password password In this example...

Страница 12: ...Italics are used to Emphasize a point Denote a new term at the place where it is defined in the text Identify menu names menu commands and software button names Examples From the Help menu select Cont...

Страница 13: ...t Gateway Product Family What Can the OfficeConnect Gateway Do Key Benefits Minimum System Requirements Specifications Introducing the OfficeConnect Gateway Product Family The 3Com OfficeConnect Gatew...

Страница 14: ...oice capability when configured with the optional OfficeConnect Gateway Voice Expansion unit When the base unit is configured with the Voice Expansion unit up to eight voice lines can be supported The...

Страница 15: ...sers with additional voice capability when used with the optional OfficeConnect Gateway Voice Expansion unit The Expansion unit connects directly into the Expansion Port on the rear side of the Data a...

Страница 16: ...t the Expansion unit provides VoDSL capability for up to eight voice lines When configured with the OfficeConnect Gateway Data and Voice base unit the Expansion unit provides added flexibility to meet...

Страница 17: ...ansion unit to either of the OfficeConnect Gateway base units so that you can scale to 4 8 or 12 simultaneous voice lines by combining different units By integrating voice and data over DSL broadband...

Страница 18: ...er DSL links are ideally suited for voice and data integration ATM can simultaneously carry voice and data traffic VoDSL is usually provisioned as an overlay to a DSL broadband access network A VoDSL...

Страница 19: ...ity voice lines high speed Internet and corporate LAN access cost effectively to small businesses Plus it s easy to add other popular OfficeConnect solutions to the network including switches hubs fir...

Страница 20: ...PBX Key system The 3Com NBX 25 communications system s analog ports are plugged into the four FXS ports of the OfficeConnect Gateway base unit By combining these systems users have access to toll qua...

Страница 21: ...uired to meet expanding business needs Two types of base units and a voice expansion unit combine to provide a scalable solution of up to 12 derived voice lines VPN Initiation and Termination Full fea...

Страница 22: ...splitterless with in line filters Economical Quality Voice Services Small businesses can subscribe to the same business class voice service usually affordable to only large enterprise customers The I...

Страница 23: ...VDC Environmental Range Operating temperature 0 C to 40 C Nonoperating temperature 40 C to 85 C Operating humidity 10 to 95 noncondensing Analog Telephone Line Support Device Support Standard analog...

Страница 24: ...Fax modem tone detection Voice encoding mu law or A law All Class and calling features Interoperable with LES 1 0 compatible Voice gateways including the following vendors Jetstream CopperCom Tdsoft...

Страница 25: ...3DES MPPE encryption 16 simultaneous VPN tunnels Firewall Advanced packet filtering Filtering when bridging Installation and Configuration Management Web interface for configuration software upgrades...

Страница 26: ...face One full duplex autosensing 10 100 Ethernet RJ 45 port Auto MDI MDIX Performance Downstream Up to 8 Mbps Upstream Up to 1 Mbps LEDs Indicators Alert Power LAN DSL Voice Phone Regulatory Approvals...

Страница 27: ...static IP address and you want to continue to use it on your network with the OfficeConnect Gateway you must make certain changes to the default parameters of the OfficeConnect Gateway to allow your...

Страница 28: ...Connect Gateway To communicate with the OfficeConnect Gateway during its initial configuration you need to follow the procedure outlined below only for the workstation that you first connect to the Of...

Страница 29: ...hen click the Gateway tab Write down the first IP address listed under Installed gateways You will reenter this information later 4 Click the IP Address tab 5 Write down the values listed in the IP Ad...

Страница 30: ...ll on the upper right portion of the menu bar to permanently save your changes 15 Quit your web browser 16 Reset your workstation back to the original network settings you recorded earlier 17 Restart...

Страница 31: ...4 In the Default Gateway field enter 192 168 1 1 8 Click OK to close the Internet Protocol TCP IP Properties window 9 Click OK to exit the Local Area Connection Properties window 10 Click Close to exi...

Страница 32: ...back to the original network settings you recorded earlier 17 Restart your workstation This completes the setup procedure for using a statically configured workstation with the OfficeConnect Gateway...

Страница 33: ...7 Click OK to close the Microsoft TCP IP Properties dialog box 8 Click OK to close the Network Control Panel box You are asked to restart your computer 9 Click OK Your workstation has now been set up...

Страница 34: ...lier 12 Click Apply 13 Click SaveAll on the upper right portion of the menu bar to permanently save your changes 14 Quit your web browser 15 Reset your workstation back to the original network setting...

Страница 35: ...our OfficeConnect Gateway Quick Start Guide s You have configured your PC workstation for dynamic addressing and you have verified that your PC was assigned an IP address from the OfficeConnect Gatewa...

Страница 36: ...s Viewing System Settings Accessing online help Saving Your Configuration Changes Logging Off the OfficeConnect Gateway Service Providers can also access administer configure and manage the OfficeConn...

Страница 37: ...the following example the page shows information for an OfficeConnect Gateway Data and Voice base unit If an OfficeConnect Gateway Voice Expansion unit was being used with the base unit it would be s...

Страница 38: ...ws an administrator or manager to monitor the LAN and DSL WAN traffic statistics of the unit The display refreshes at periodic intervals View Provides a system summary with version information and a s...

Страница 39: ...ts the current page values To the Default values if in Create mode To the last saved values if in Modify mode Help Display detailed help for the current page The Help conventions used for the field de...

Страница 40: ...Advanced See Chapter 8 Advanced Configuration Options DNS Server Configuration NAT PAT Configuration Firewall Configuration VPN Configuration VPN Route Configuration IP Pool Configuration Management S...

Страница 41: ...lick View on the menu bar to access the View Settings frame on the left hand frame of the OfficeConnect Gateway web page The following categories are displayed in the left hand frame of the page View...

Страница 42: ...es are displayed in the left hand frame of the page View Settings Welcome Introduction Administration Login Users Web Links Network WAN Configuration LAN Configuration Voice Configuration Advanced DNS...

Страница 43: ...iceConnect Gateway Before you log off make sure that you saved your configuration information and any modifications you made to the OfficeConnect Gateway settings by clicking SaveAll SaveAll To save a...

Страница 44: ...3 10 CHAPTER 3 USING THE OFFICECONNECT GATEWAY...

Страница 45: ...ect Gateway web page Accessing the Administration Features To access the Administration features of the OfficeConnect Gateway perform the following steps 1 From your web browser access the OfficeConne...

Страница 46: ...Gateway An Administrator can access and modify both LAN and WAN settings Service Providers may at their discretion allow a user with Administrator privilege access to the CLI Command Line Interface o...

Страница 47: ...ateway will use the Login Users option to assign a User Name Password and Privilege level Administrator or Manager for each user To create a new user account perform the following steps 1 Click Login...

Страница 48: ...be deleted and the fields will be re set to their default values 6 Click SaveAll on the upper right portion of the menu bar to save your changes permanently 7 To verify that your web link information...

Страница 49: ...ht portion of the menu bar to save your changes permanently Web Links The Web Links feature lets you create links for web addresses web sites that can be accessed by users from the OfficeConnect Gatew...

Страница 50: ...changes to the page If you click Reset while in the Create Mode all changes you made on this page will be deleted and the fields will be re set to their default values 6 Click SaveAll on the upper ri...

Страница 51: ...list in the Link Name field 4 Click Delete to delete the selected user 5 Click OK in the dialog window that is displayed by the system prompting you to confirm that you want to delete the Web Link 6 C...

Страница 52: ...4 8 CHAPTER 4 ADMINISTRATION...

Страница 53: ...nfigure advanced parameters for your LAN Select this mode to configure the following parameters Domain Name Default Gateway IP address Host Name the IP address of your Primary and Secondary LAN DNS Do...

Страница 54: ...y Click LAN Configuration to access the LAN Configuration page shown in the following illustration The LAN Configuration page lists all of the parameters for your local area network LAN The parameters...

Страница 55: ...should be forwarded to other networks The default LAN IP Mask address for the OfficeConnect Gateway is 255 255 255 0 for a Class C IP network 4 DHCP Server Status By default the DHCP Server Status opt...

Страница 56: ...ld Enter a meaningful name for your domain that will be easy to identify on the network Default Gateway Enter the IP address of your default gateway in the Default Gateway field such as 192 168 1 1 Th...

Страница 57: ...l provide you with IP addresses for the following fields Primary WINS Enter the IP address of the Primary WINS server database in the Primary WINS field Secondary WINS Enter the IP address of the Seco...

Страница 58: ...5 6 CHAPTER 5 LAN CONFIGURATION...

Страница 59: ...ive privileges When you initially set up and install the OfficeConnect Gateway the OfficeConnect Gateway will check to determine if an existing WAN interface configuration is present on your network I...

Страница 60: ...fications for ATM identified in RFC 1483 RFC 1483 MER MAC Encapsulated Routing This option supports bridged encapsulation It is used when your Service Provider is using a bridged network but you need...

Страница 61: ...n the menu bar of OfficeConnect Gateway page This menu option is located in the upper left portion of the page The Configure frame shown in the following illustration is displayed in the left portion...

Страница 62: ...splayed is shown in the following illustration This page displays additional fields for entering the local and remote WAN IP addresses and WAN IP Mask address Configuring RFC 1483 The following proced...

Страница 63: ...e LAN and WAN sides of the OfficeConnect Gateway 3 Select RFC 1483 from the WAN Protocol drop down menu 4 Enter the VPI Virtual Port Identifier Number that was provided by your Service Provider in the...

Страница 64: ...Create 2 Enter a name for your PVC Permanent Virtual Circuit in the PVC Name field This is the name for the WAN you are configuring The PVC is the circuit that will be used to form the connection bet...

Страница 65: ...a Class C network 11 Click Apply to save your changes to the WAN Configuration page The system will display a status window informing you it is processing the information you entered on the WAN Config...

Страница 66: ...ration To configure your WAN settings for an RFC 1483 MER Static Configuration perform the following steps Forwarding Mode Routing 1 Select Create from the PVC Name Edit Mode drop down menu If no WAN...

Страница 67: ...Virtual Circuit Identifier Number that was provided by your Service Provider in the VCI Number field 7 Select RIPv2 unless instructed otherwise by your Service Provider from the IP Routing Protocol dr...

Страница 68: ...hanges you made on this page will be deleted and the fields will be re set to their default values 13 Click SaveAll on the upper right portion of the OfficeConnect Gateway menu bar to save your change...

Страница 69: ...the IP Routing Protocol drop down menu 8 Click Apply to save your changes to the WAN Configuration page The system will display a status window informing you it is processing the information you enter...

Страница 70: ...ation requires a PPP Point to Point Login Account User Name and Password with your Service Provider This information will be provided by your Service Provider You can create modify and delete your PPP...

Страница 71: ...ent Virtual Circuit in the PVC Name field This is the name for the WAN you are configuring The PVC is the circuit that will be used to form the connection between the LAN and WAN sides of the OfficeCo...

Страница 72: ...from the Address Selection drop down menu to use the dynamic IP addressing default settings of the OfficeConnect Gateway Do not select Negotiate if you are configuring a WAN PPTP or L2TP VPN profile...

Страница 73: ...elect Modify from the PVC Name Edit Mode drop down menu 2 Select the name of the PVC Permanent Virtual Circuit you want to modify from the drop down menu in the PVC Name field 3 Make the appropriate c...

Страница 74: ...it Mode drop down menu 2 Select the name of the PVC Permanent Virtual Circuit you want to delete from the drop down menu in the PVC Name field 3 Click the Delete button The system will prompt you to v...

Страница 75: ...PBX and key systems To use the OfficeConnect Gateway s VoDSL capability you must have one of the following OfficeConnect Gateway configurations OfficeConnect Gateway Data Only Base unit with attached...

Страница 76: ...iguration option is listed in the Network category If you are using the OfficeConnect Gateway Data Only Base unit without an attached Voice Expansion unit you will not see the Voice Configuration opti...

Страница 77: ...ed by the ATM Forum describes how to support LAN emulation LAN emulation is a technique that specifies the interfaces and protocols needed for providing LAN supported functionality and connectivity in...

Страница 78: ...ge VPI Enter the VPI Virtual Path Identifier value in this field The VPI identifies the virtual path over which the ATM cell should be routed VCI Enter the VCI Virtual Channel Identifier value in this...

Страница 79: ...o configure each of these features from the OfficeConnect Gateway home page To use these advanced features you must have Administrator privilege CAUTION Please be careful using these options as they w...

Страница 80: ...re the Primary and Secondary DNS Domain Name System Servers A DNS Server provides an IP address to a host computer for a given domain name To set up any of the parameters shown on this page a configur...

Страница 81: ...NS Server in the Primary DNS Server Address field 4 Enter the name of the Primary DNS Server in the Primary DNS Server Name field 5 Enter the IP address of the Secondary DNS Server in the Secondary DN...

Страница 82: ...the public network Port Address Translation PAT Port Address Translation PAT is the most commonly used type of Address Translation It maps many private addresses on the local LAN to one public addres...

Страница 83: ...ed workstation If any other local workstation initiated the tunnel the incoming call from the remote side will never be received by the intended workstation To configure the NAT PAT settings for your...

Страница 84: ...e for a configured WAN interface 3 Select a policy type NAT Static or NAT Dynamic from the NAT Policy Type drop down menu Select NAT Static to permanently map a private address to a public address Sel...

Страница 85: ...AT PAT configuration you create for a configured WAN interface 3 Select PAT Static from the NAT Policy Type drop down menu 4 Enter an IP address in the Private Address field This is the IP address of...

Страница 86: ...from the Port Type drop down menu 8 Enter the appropriate port number in the Public Start Port field This is the first port in a range of ports recommended range 40000 to 50000 that allows public acc...

Страница 87: ...n addition to the fields that were displayed on the NAT PAT Configuration page when in Create Mode additional fields are displayed on the page for the following parameters Default Workstation The Defa...

Страница 88: ...PAT Policy 4 When you finish making your modifications click Apply and then click SaveAll on the OfficeConnect Gateway menu bar to permanently save your changes To Delete a NAT PAT Policy To delete a...

Страница 89: ...ximum Maximum usage of packet filtering Custom Maximum flexibility of configurable filters To configure or modify the Firewall options for the OfficeConnect Gateway perform the following steps 1 From...

Страница 90: ...nd then click SaveAll on the menubar of the OfficeConnect Gateway to permanently save the information Firewall Level Maximum If you want to use the maximum firewall protection level provided by the pa...

Страница 91: ...nect Gateway will perform packet filtering on the packets travelling from the WAN to the OfficeConnect Gateway If you select Filter on Output the OfficeConnect Gateway will perform packet filtering on...

Страница 92: ...drop down menu 3 Enter a name for your filter in the Filter Name field 4 Select the network interface that the Firewall Filter should be attached to from the list of configured network interfaces disp...

Страница 93: ...ppropriate Rule Number form the Rule Number drop down menu A filter consists of a group of individual filter rules A filter rule specifies an action to perform based on certain conditions These filter...

Страница 94: ...not equal from the Operator drop down menu The filter will use this comparison value to evaluate a packet s source or destination port number 12 Enter the Source IP Address in the IP Address field 13...

Страница 95: ...f the filter you want to modify in the Filter Name drop down menu 4 Select the appropriate category Filter on Input Filter on Output from the Filter Assignment drop down menu 5 Make your modifications...

Страница 96: ...drop down menu 4 Select the appropriate filter assignment category Filter on Input Filter on Output from the Filter Assignment drop down menu Please note that this action removes only the association...

Страница 97: ...on this page will change dynamically based on the VPN protocol and tunnel mode you select To access the VPN Tunnel Configuration page perform the following steps 1 From your web browser access the Off...

Страница 98: ...CAL_MACHINES System CurrentControlSet Services Rasma n Parameters 3 On the Edit menu click Add Value and then add the following registry value Value Name ProhibitIpSec Data Type REG_DWORD Value 1 4 Qu...

Страница 99: ...onfiguration page 3 Select a workstation from the list of workstations displayed in the Workstations list To select all workstations click the All Workstations checkbox to enable it This list identifi...

Страница 100: ...graphic keys required to provide the requested services To create a VPN tunnel using the IPSec protocol perform the following steps 1 Select Create from the Edit Mode drop down menu 2 Enter a name for...

Страница 101: ...l dynamically change to display the Client IP and Peer IP Port fields If you selected TCP or UDP select the appropriate category Allow all Ports or Filter Port for the Client and Peer IP Ports If you...

Страница 102: ...ime interval the tunnel is active The default value is for this parameter is Disable re key If you select Re key every Minutes the field will dynamically change to allow you to specify a value for the...

Страница 103: ...e page will dynamically change to show the ESP and AH parameters For the ESP parameters select an encapsulation type Tunnel or Transport from the Encapsulation drop down menu and then select an encryp...

Страница 104: ...minator Tunnel Mode If you selected Terminator for your Tunnel Mode perform the following steps 1 Enter the password for the VPN Tunnel in the Session Password field The Initiator of the VPN Tunnel wi...

Страница 105: ...ceConnect Gateway that will be on one end of the VPN tunnel 7 Select a connection type Single Entire Network or Customized from the Client Connection drop down menu If you select Customized the page w...

Страница 106: ...eway menu bar to permanently save your VPN tunnel configuration information Initiator Tunnel Mode If you selected Initiator for your Tunnel Mode perform the following steps 1 Enter the password for th...

Страница 107: ...as your attachment layer select the appropriate WAN interface in the Attachment Interface drop down menu If you selected PPP Profile as your attachment layer select the appropriate PPP profile in the...

Страница 108: ...SEC Settings window will be displayed below the VPN Tunnel Configuration window Use this window to set up your custom IPSec parameters for your VPN Tunnel To customize the IPSEC Settings for your VPN...

Страница 109: ...pper section VPN Tunnels lists the currently configured VPN Tunnels You will use this section to select the VPN Tunnel you want to create modify or delete a VPN route for The lower section VPN Routes...

Страница 110: ...ddress or Route of the Remote Workstation in the Destination Address field 4 Enter the IP Mask of the local LAN OfficeConnect Gateway in the IP Mask field 5 Enter the Gateway Address for the LAN in th...

Страница 111: ...tion select Delete from the Edit Mode drop down menu 3 Click the Delete button and click OK when the system prompts you to verify that you want to delete the VPN route 4 Click Apply and then click Sav...

Страница 112: ...dit Mode drop down menu 2 Enter a name for your IP Address Pool in the IP Pool Name field 3 Enter the initial IP Address of your IP Address Pool in the Initial IP Address field 4 Enter the size range...

Страница 113: ...adcast Select Broadcast to broadcast and make the IP Pool Addresses visible in the RIP Table without the need to wait until a Remote User is authenticated Multiple Broadcast Select Multiple Broadcast...

Страница 114: ...op down menu 2 Select the name of the IP Address Pool you want to delete in the IP Pool Name field 3 Click the Delete button The following system prompt will be displayed This will delete the IP Pool...

Страница 115: ...nnect Gateway page Backup and Restore Command Script Console Telnet Reboot System Restore Factory Defaults Software Upload You must have Administrator privilege to access the Console Telnet and Restor...

Страница 116: ...re you will need access to an FTP File Transfer Protocol Server on your local network where you can store and retrieve files Since you will be sending and receiving files full read and write privilege...

Страница 117: ...ement section of the left hand frame to access the Configuration Backup Restore page If there are no existing configuration files Create will be displayed as the selection in the Mode drop down list 3...

Страница 118: ...al address i e ftp dummy net Login Name Enter your Login Name for your FTP Server Login Password Enter your Password for your FTP Server 5 Click Apply to create or apply this Configuration Backup or R...

Страница 119: ...ceed to Step 8 Delete Select Delete if you want to delete an existing Command Script To Create a Command Script 4 To create a Command Script enter a name for the script in the File Name field 5 Enter...

Страница 120: ...he script Click OK 15 Click Apply after you complete your modifications to the command script 16 Click SaveAll on the upper right portion of the OfficeConnect Gateway menu bar to permanently apply and...

Страница 121: ...CLI Normally this document is only provided to Service Providers Reboot System To reboot your OfficeConnect Gateway Base unit perform the following steps CAUTION You will not have access to the Web Co...

Страница 122: ...store Factory Defaults If you want to start your OfficeConnect Gateway Base unit and or Voice Expansion unit with a completely new configuration for instance when a unit s is moved or transferred into...

Страница 123: ...ional software currently installed in the in the OfficeConnect Gateway base units and or Voice Expansion unit To perform an upgrade you will need access to an FTP File Transfer Protocol Server on your...

Страница 124: ...e text fields of this screen File Name The name of the file to be uploaded Your Service Provider will provide you with this information The File Name is case sensitive You must enter the exact name of...

Страница 125: ...only select Expansion Unit Note Uploads of the Local File System are used for filter files and scripts 6 Click the Apply button to create this Software Upload profile 7 Select Upload from the drop dow...

Страница 126: ...9 12 CHAPTER 9 MANAGEMENT FEATURES...

Страница 127: ...tatistics To access the OfficeConnect Gateway s LAN and DSL Traffic statistics perform the following steps 1 From your web browser access the OfficeConnect Gateway Manager page Default IP address 192...

Страница 128: ...f the OfficeConnect Gateway The information on the LAN Counters page is updated automatically every five 5 seconds If you want an immediate update click the Update button Display Modes The LAN Counter...

Страница 129: ...page will display the value since the OfficeConnect Gateway was last booted DSL Traffic You can access two types of DSL Traffic information ADSL Counters DSL Statistics ADSL Counters Click ADSL Counte...

Страница 130: ...n this page will display the change in value since the last update Accumulative Mode To view the information recorded on the ADSL Counters page on an accumulative basis select Accumulative from the dr...

Страница 131: ...DSL Traffic 10 5 The color codes used in the bar charts indicate the throughput percentage of the ADSL Transmit and Receive Rates Red greater than 75 Yellow 50 to 75 Green 0 to 50...

Страница 132: ...10 6 CHAPTER 10 STATISTICS...

Страница 133: ...ion From your web browser you can view the following types of status information System Information Summary Administration Information Web Links Network Information IP Networks IP Pools IP Routes Adva...

Страница 134: ...Connect Gateway page The View Settings frame is displayed in the left portion of the page View System Information Click Summary to access the System Summary page This page which is shown in the follow...

Страница 135: ...SDRAM size If a Voice Expansion unit is attached to the base unit its software version will also be identified View Administration Settings Web Links Click Web Links to access the Web Links page shown...

Страница 136: ...s the following information about your currently configured IP networks Name The network s name Frame Type The type of framed network route that is configured None Ethernet II ATM 1483 PPP Loopback In...

Страница 137: ...when a request is received by a workstation State Public or Private Route Broadcast Not Broadcast or Multiple Broadcast Status Active when an IP Pool Address is in use IP Routes Click IP Routes to vi...

Страница 138: ...ces VPN Tunnels Tunnel SAs Data PVCs Click Data PVCs to view the Data PVCs page The information on this page shows the following information for the Data PVCs Permanent Virtual Circuits currently conf...

Страница 139: ...igured NAT Policies Click NAT Policies to view the NAT Policies page The information on this page lists the NAT Policies configured for your WAN protocols Policy Name The name of the NAT Policy that h...

Страница 140: ...n menu in the NAT Policy Name field The information on this page shows all the settings that were configured for the NAT Policy on the NAT PAT Configuration page For information about the NAT PAT Conf...

Страница 141: ...ayed on this page Name The name of the VPN Tunnel Type The type of VPN Tunnel that is configured PPTP IPSEC L2TP Endpoint The IP Address of the VPN Server where the tunnel is going to be terminated Id...

Страница 142: ...ormation about your VPN Tunnel SAs is displayed on this page SaIndex This value is a random number that is used to reference the particular SA Source the IP address of the local endpoint for the IPSec...

Страница 143: ...hapter covers the following topics Checking the basics Using the OfficeConnect Gateway web pages Monitoring the LEDs LAN Connection Problems OfficeConnect Gateway Connection Problems WAN Connection Pr...

Страница 144: ...ection to telephone equipment For more information on the proper set up and installation of your OfficeConnect Gateway refer to the OfficeConnect Gateway Quick Start Guide that was provided with your...

Страница 145: ...failure or OfficeConnect Gateway is in firmware download mode Power cycle the OfficeConnect Gateway If the ALERT LED continues to flash the OfficeConnect Gateway has failed the self test Contact your...

Страница 146: ...telephone is fully plugged into the correct Phone connector on the Base unit LED LED State Possible Cause Solution POWER LED not lit green Power not available Check that the power cable is fully plug...

Страница 147: ...LED continues to flash PHONE STATUS LED not lit green when Offhook phone is being used Phone not detected Check that the cable for the telephone is fully plugged into the correct Phone connector on th...

Страница 148: ...eb browser needs the IP address of the OfficeConnect Gateway Enter the IP address of the OfficeConnect Gateway in your Web browser 192 168 1 1 There is a configuration problem Reset the OfficeConnect...

Страница 149: ...e is a problem with the DSL connection that causes the DSL negotiation to fail Contact your Service Provider DSL STATUS LEDs are Off or go On briefly then turn Off DSL link is down Contact your Servic...

Страница 150: ...ATM If you select PPP and RFC 1483 is running on the remote site router you will not be able to successfully access the remote network Change the network service to agree with the remote router networ...

Страница 151: ...blem See LAN Connection Problems page 12 5 and WAN Connection Problems page 12 7 PC or workstation does not have the OfficeConnect Gateway listed as a gateway Reconfigure the PC or workstation to use...

Страница 152: ...twork Add the route and check the IP Routes web page to confirm the entry No default gateway has been configured that would allow the OfficeConnect Gateway to automatically look for the remote network...

Страница 153: ...First verify the possible cause stated above is actually the problem Set the Remote Site s PAT default address to your workstation s LAN address then try to run your video application again If it wor...

Страница 154: ...12 12 CHAPTER 12 TROUBLESHOOTING...

Страница 155: ...rovided they are installed used and maintained in good working order and in accordance with their instructions and recommendations Should any of the following conditions occur isolate the electricity...

Страница 156: ...manufacturers instructions Cette unit contient une pile au lithium attach e une puce sur la carte circuit imprim Se d barrasser de la pile d fectueuse en toute s curit conform ment aux instructions du...

Страница 157: ...with problem solving actions in this guide contact the 3Com reseller from whom the equipment was purchased If the units are stackable only stack similar units WARNING Twisted Pair RJ45 data ports Thes...

Страница 158: ...eichspannung Die Einheit enth lt keine Sicherungen oder sonstige Bauteile die vom Benutzer ausgewechselt oder gewartet werden k nnen Sollte ein physikalischer Fehler auftreten der mit den in diesem Ha...

Страница 159: ...n condition normale d utilisation transportent les signaux de t l communication Les ports identifi s par les tiquettes AAAA et BBBB SELV Les circuits SELV Safety Extra Low Voltage tr s basse tension d...

Страница 160: ...el adaptador de la unidad o de la toma de corriente No deben conectarse a los puertos de la unidad aparatos que no cumplan los requisitos de la interfaz en uso Los puertos de la unidad son de los sig...

Страница 161: ...alla presa di corrente Collegare alle porte dell unit solamente apparecchi conformi ai requisiti della relativa interfaccia Le specifiche riguardanti la sicurezza delle porte sono le seguenti Porte co...

Страница 162: ...FETY INFORMATION AVVERTENZA porte dati RJ45 per doppino intrecciato Si tratta di prese dati RJ45 schermate e non possono essere utilizzate come prese telefoniche Collegare solamente connettori dati RJ...

Страница 163: ...fications The following parameters apply to all versions of the OfficeConnect ADSL Gateway unless otherwise stated Category Parameter Power 12 VDC 1 5 A maximum Temperature 0 to 40 degrees C operating...

Страница 164: ...rfaces OfficeConnect Gateway Data and Voice 3CR100AV97 One DSL Port RJ 11 Black Four Voice Ports POTS RJ 11 One LAN Port RJ 45 Blue One Expansion Port RJ 45 Green One DC Power Inlet Port OfficeConnect...

Страница 165: ...l services Support from Your Network Supplier If additional assistance is required contact your network supplier Many suppliers are authorized 3Com service partners who are qualified to provide a vari...

Страница 166: ...error messages Details about recent configuration changes if applicable Returning Products for Repair Before you send a product directly to 3Com for repair you must first obtain a Return Materials Aut...

Страница 167: ...p www 3com com europe Austria 07110 900116 Belgium 32 0 70 233 545 Flemish 32 0 70 233 546 French Denmark 45 0 35 44 5531 Finland 358 0 98170015 France 33 0 803 070693 Germany 49 0 180 567 1548 Hungar...

Страница 168: ...C 4 APPENDIX C TECHNICAL SUPPORT Latin America http www 3com com ami Argentina 0 810 222 3266 Brazil 55 11 5643 2780 Mexico City 51 333380 Other Latin America AT T Direct 800 778 5573...

Страница 169: ...n warranty service authorization Dated proof of purchase may be required Products returned to 3Com s Corporate Service Center must be pre authorized by 3Com with a Return Material Authorization RMA nu...

Страница 170: ...OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED I...

Страница 171: ...nt in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This device complies with part 15 of the FCC Rul...

Страница 172: ......

Страница 173: ...ed LAN Configuration 5 4 B Backup and Restore 9 2 C Command Script 9 4 Configuring PPP based WANs 6 12 Configuring RFC 1483 6 4 Configuring RFC 1483 MER 6 7 Configuring the OfficeConnect Gateway 3 5 C...

Страница 174: ...quirements 1 10 Modify a User Account 4 4 Modifying a Custom Packet Filter 8 17 Modifying Your WAN Protocols 6 15 Monitoring OfficeConnect Gateway Statistics 3 6 N NAT Interfaces 11 8 NAT PAT Configur...

Страница 175: ...pported WAN Protocols 6 2 ATM Asynchronous Transfer Mode 6 2 PPP Point to Point Protocol 6 2 T Technical Support C 1 Returning Products for Repair C 2 Support from 3Com C 2 Support from Your Network S...

Страница 176: ...ion Problems 12 7 Types of User Accounts 4 2 Administrator 4 2 Manager 4 3 U Using NetMeeting 8 4 Using the Gateway in a Static IP Environment 2 1 Setup Steps for a Static Workstation 2 3 Using the Of...

Страница 177: ...Index 5 Creating Web Links 4 6 Deleting a Web Link 4 7 Launching a Web Link 4 7 Modifying a Web Link 4 6 What Can the OfficeConnect Gateway do 1 5...

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