3Com OfficeConnect 3C16771, Руководство пользователя

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Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90)
days after purchase or until April 1, 2000, whichever is later.
O
BTAINING
W
ARRANTY
S
ERVICE
Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center
within the applicable warranty period to obtain warranty service authorization. Dated proof of
purchase from 3Com or its authorized reseller may be required. Products returned to 3Com's
Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA)
number marked on the outside of the package, and sent prepaid and packaged appropriately for safe
shipment, and it is recommended that they be insured or sent by a method that provides for tracking of
the package. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later
than thirty (30) days after 3Com receives the defective product.
Dead- or Defective-on-Arrival . In the event a product completely fails to function or exhibits a defect in
materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty
(30) days after the date of purchase, and this is verified by 3Com, it will be considered dead- or
defective-on-arrival (DOA) and a replacement shall be provided by advance replacement. The
replacement product will normally be shipped not later than three (3) business days after 3Com’s
verification of the DOA product, but may be delayed due to export or import procedures. When an
advance replacement is provided and Customer fails to return the original product to 3Com within
fifteen (15) days after shipment of the replacement, 3Com will charge Customer for the replacement
product, at list price.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer
contained in, stored on, or integrated with any products returned to 3Com for repair, whether under
warranty or not.
A
DDITIONAL
S
ERVICES
Telephone Support : This OfficeConnect ® or SuperStack ® product comes with telephone technical
support for ninety (90) days. The ninety (90) day period begins on the date of Customer’s product
purchase.
The telephone technical support is available from 3Com from 9 a.m. to 5 p.m., local time, Monday
through Friday, excluding local holidays. Telephone technical support is limited to the 3Com products
designated above and may include assistance with installation, product-specific configuration and
identification of equipment problems. Please refer to the Technical Support Appendix in the User Guide
for telephone numbers.
Response to requests for telephone technical support will be in the form of a return call from a 3Com
representative by close of business on the
following business day.
To qualify for this 90 days of telephone technical support, you must register on the 3Com Web site at:
http://support.3Com.com/index.htm
and provide your date of purchase, product number, and serial number. 3Com reserves the right to
modify or cancel this telephone support offering at any time, without advance notice. This offer is not
available where prohibited or restricted by law.
W
ARRANTIES
E
XCLUSIVE
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS,
OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND
NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE
THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED
BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,
UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE
BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS,
OR ACTS OF GOD.