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Returning Products for Repair

E-5

Returning Products
for Repair

Before you send a product directly to 3Com for repair, you must first
obtain a Return Materials Authorization (RMA) number. Products sent to
3Com without RMA numbers will be returned to the sender unopened,
at the sender’s expense.

To obtain an RMA number, call or fax:

Country

Telephone Number

Fax Number

Asia, Pacific Rim

65 543 6500

65 543 6348

Europe, South Africa, and
Middle East

+ 44 1442 435860

+ 44 1442 435718

From the following European countries, you may call the toll-free numbers; select
option 2 and then option 2:

Austria
Belgium
Denmark
Finland
France
Germany
Hungary
Ireland
Israel
Italy
Netherlands
Norway
Poland
Portugal
South Africa
Spain
Sweden
Switzerland
U.K.

06 607468
0800 71429
800 17309
0800 113153
0800 917959
0130 821502
00800 12813
1800553117
177 3103794
1678 79489
0800 0227788
800 11376
00800 3111206
05 05313416
0800 995014
900 983125
020 795482
0800 55 3072
0800 966197

Latin America

1 408 326 2927

1 408 326 3355

U.S.A. and Canada

1 800 NET 3Com
(1 800 638 3266)

1 408 326 7120

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Содержание 3C421600A

Страница 1: ...http www 3com com SuperStack II Remote Access System 1500 Quick Setup Guide Release 2 0 Part No 10030338 AA December 1999...

Страница 2: ...ate expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such ri...

Страница 3: ...ing the RAS 1500 System 1 3 Installing the RAS 1500 System in a Stack 1 3 Installing the RAS 1500 System in a Rack 1 3 Rack Installation Guidelines 1 4 Grounding the RAS 1500 1 5 I O Module 1 5 Front...

Страница 4: ...eb Configuration Interface from PC and UNIX based Platforms 2 9 Viewing Online Help 2 27 A DESCRIPTION OF LEDS RAS 1500 LEDs A 1 Power and Status LEDs A 1 WAN Port LEDs A 1 LAN Port LEDs A 2 BRI ISDN...

Страница 5: ...ns C 3 Safety C 3 Physical Dimensions C 3 Interfaces C 3 Power Requirements C 4 D 3COM LIMITED WARRANTY E TECHNICAL SUPPORT Online Technical Services E 1 World Wide Web Site E 1 3Com FTP Site E 1 3Com...

Страница 6: ......

Страница 7: ...em Management Guide The table below contains information on tasks you will perform to install and configure the RAS 1500 Please read and follow this information Task What is Performed What is Required...

Страница 8: ...teway Metric DNS Server Address DNS Server Domain Name IP Addresses to assign to incoming calls User names and passwords if using local authentication See your system administrator Record information...

Страница 9: ...ble at http www 3com com ras1500 SuperStack II Remote System 1500 System Management Guide This guide describes how to configure your RAS 1500 It is located on the RAS 1500 Resource CD ROM in pdf forma...

Страница 10: ...e Describes how to install an I O module in a Router Unit or Port Expansion Unit It is located on the RAS 1500 Resource CD ROM in pdf format and at the 3Com Web Site http www 3com com ras1500 SuperSta...

Страница 11: ...ecting the STACKNET Cables Before you Begin Before you begin installation Confirm you have the required equipment Check that your RAS 1500 package is complete see page 1 2 Required Equipment This sect...

Страница 12: ...to be set through the console monitor You Should Have Received You should have received the following items with your Router Unit SuperStack II RAS 1500 Router Unit AC power cord Null modem cable for...

Страница 13: ...void personal injury or damage to the unit make sure the stack or rack into which you install RAS 1500 is placed on a stable surface Installing the RAS 1500 System in a Stack Use the following steps t...

Страница 14: ...ack assembly the operating ambient temperature of the rack environment may be greater than room ambient temperature Therefore we recommend that you install the equipment in an environment compatible w...

Страница 15: ...es proper grounding Grounding straps are enclosed in the accessories kit Install them as follows 1 Remove one cover screw on Router Unit and the Port Expansion Unit or Primary Rate Access Unit 2 Insta...

Страница 16: ...N BRI I O module S T or U Connect ISDN BRI telephone lines WAN port Connect to the WAN through this port Automatic cable detection defines interface type LAN port Connect to the LAN through this port...

Страница 17: ...RI port Connect PRI ISDN telephone line WAN port Connect to the WAN through this port Automatic cable detection defines interface type LAN port Connect to the LAN through this port Automatic cable det...

Страница 18: ...he Router Unit and Port Expansion Unit as shown RAS 1500 Router and Port Expansion Units may be configured with a combination of BRI ISDN or Analog I O cards The number and type of telco connections d...

Страница 19: ...S 1500 systems configured with a Primary Rate Access Unit only have a T1 E1 line and console cable However the Router Unit may have an analog or BRI ISDN I O Module The number and type of telco connec...

Страница 20: ...Off the RAS 1500 To power off the RAS 1500 disconnect the AC power cord from the AC power port of the unit WARNING Always disconnect the AC power cord before removing the cover of the Router Primary R...

Страница 21: ...ion Units When adding a Port Expansion or Primary Rate Access Unit to an existing RAS 1500 system connect the Port Expansion Unit AC power cord before connecting the STACKNET cable Connecting the STAC...

Страница 22: ......

Страница 23: ...Help Overview This chapter describes how you will configure your RAS 1500 from both PC based platforms running Widows 95 98 or NT and UNIX based platforms For PC users it describes how to set your in...

Страница 24: ...Configuration from PCs Running Microsoft Windows 95 98 or NT The following procedures describe how you will assign an IP address network mask and community string to the RAS 1500 using the IP Wizard f...

Страница 25: ...NT desktop click Start then click Run b In the Run dialog box type your CD drive letter setup c Click OK then click Configure RAS1500 Figure 2 2 IP Address Configuration Wizard 3 In the MAC Address li...

Страница 26: ...subnet mask is 255 255 255 0 6 In the Community String text box type the community string for example public you want to assign to the RAS 1500 This sets both the read and write community strings of t...

Страница 27: ...CLI An terminal emulation program 8 date bits no parity and 1 stop bit is required You will configure the serial port on the UNIX station The CLI Quick Setup starts automatically after the boot proces...

Страница 28: ...be used for you Network management yes IP yes IPX no Y AppleTalk no Quick Setup Identification information Enter the name of your system system name Who is the system contact person Your Name Where i...

Страница 29: ...set up radius authentication no n Quick Setup IP information The RAS1500 uses a network name to identify the network for future management commands Enter the network name of your IP network ip Enter...

Страница 30: ...ses Enter the name of your IP address pool ippool What is the initial address in the pool 192 168 1 10 How many addresses should be the pool 127 8 It is possible to restrict access to the TFTP server...

Страница 31: ...used the IP Wizard to configure the IP address a web browser would have automatically launched displaying the RAS 1500 Web Configuration Screen UNIX Users If you used the CLI Quick Setup to perform i...

Страница 32: ...ill appear Some features require that you navigate through more than one screen before you can select Apply to activate the settings for that feature Use Next to get to the next screen associated with...

Страница 33: ...ugh the Setup Wizard and set up only those features you want functional on your RAS 1500 You can do this in one of two ways a You can navigate through the Setup Wizard screen by screen using the Skip...

Страница 34: ...2 12 CHAPTER 2 CONFIGURING THE RAS 1500 SOFTWARE Figure 2 6 Setup Wizard Figure 2 7 Setup Wizard Menu 6 Follow only the steps below that apply to features you want to configure...

Страница 35: ...op down menu choose the switch type you are using from the list provided d If you selected North America from the Geographic Region drop down menu enter your First Service Profile Identifier and Secon...

Страница 36: ...PRI Access Unit Basic Configuration b Click Apply or if want to view or modify Nic Config Type DSX1 T1 Line Type framing method or TX Line Buildout signal attenuation click Advanced If you click Advan...

Страница 37: ...Figure 2 11 Figure 2 11 T1 PRI Access Unit Basic ShortHaul Screen d Click Apply or if you want to view or modify DSX1 T1 Line Type framing method TX Line Buildout signal attenuation or T1 ShortHaul D...

Страница 38: ...provided Figure 2 13 E1 PRI Access Unit Basic Configuration b Click Apply or if want to view or modify DSX1 E1Line Type framing method click Advanced If you click Advanced the screen shown below in Fi...

Страница 39: ...r dial in access There is a limit of 32 case sensitive ASCII characters b In the Password field enter the password you want to assign to this user name There is a limit of 15 ASCII characters that are...

Страница 40: ...Shared ISP Allows you to configure for Shared ISP through NAT Network Address Translation or PAT Port Address Translation See Figure 2 16 Figure 2 16 Shared ISP Configuration a In the ISP Name field...

Страница 41: ...pe drop down menu select On Demand or Continuous h From the Address Translation Type drop down menu select the IP Address Translation Type Port Address PAT or Network Address NAT Translation that you...

Страница 42: ...ynamic NAT Configuration From the NAT Selection Name drop down menu select Dynamic or Static for the type of Network Address Translation you want to configure If you select Dynamic the fields Starting...

Страница 43: ...P Address will be visible See Figure 2 19 In the Public IP Address field enter the IP address in the contiguous pool of addresses that will be used for NAT In the Private IP Address field enter the nu...

Страница 44: ...racters b In the Telnet Socket field enter the physical socket number that you are configuring for individual dial out access c From the Select Modem Inteface s drop down menu select the modem interfa...

Страница 45: ...be able to access b In the Outgoing User Name and Password fields enter the User Name and Password of your RAS 1500 c In the User s Phone Number field enter the Phone Number including area code if ne...

Страница 46: ...ol drop down menu select RIPV1 or RIPV2 j From the IP Routing Type Menu select Listen Send Both or None k From the Number of PPP Channels drop down menu select the number of point to point protocol ch...

Страница 47: ...n the Secondary field under Domain Name Servers enter the IP Address of the Secondary Domain Name Server d In the Primary field under WINS Servers enter the IP Address of the Primary Windows Internet...

Страница 48: ...ature screens you will reach the final screen of the Setup Wizard Click Save Configuration to save to memory the configuration settings you made See Figure 2 24 Figure 2 24 Last Setup Wizard Screen 16...

Страница 49: ...d through the various topics before you configure a RAS 1500 Screen specific help assists you with RAS 1500 and RAS 1500 Expansion objects and parameters in the work area or main window It also guides...

Страница 50: ......

Страница 51: ...wer Green Power is from the main power supply unit Power Yellow Power is from the backup power supply unit Power Off Power cable is not connected Status Green The RAS 1500 is running normally Status B...

Страница 52: ...Tx Off The RAS 1500 is not sending data Rx Green The RAS 1500 is receiving data Rx Off The RAS 1500 is not receiving data Lk Green The RAS 1500 has an active connection Lk Off The RAS 1500 does not ha...

Страница 53: ...being initialized D Flashing yellow Port is being initialized D Yellow The physical ISDN link is active but the D Channel is not fully functional D Green The D Channel is fully functional D Red The R...

Страница 54: ...n lost The Primary Rate Access Unit declares a red alarm and sends out a yellow alarm to the remote end F3 OOF Red Out of Frame Green Red The T1 or E1 training signal has been lost and the framed payl...

Страница 55: ...PRI ISDN Users IPX users Obtain this from your BRI ISDN provider Your value SPID numbers for NI 1 1 25 digits Switch type Directory numbers Obtain this from your PRI ISDN provider Your value SPID num...

Страница 56: ..._ __ __ Radius secret Obtain this from your network administrator Your value Syslog servers address __ __ __ __ Syslog level value Obtain this information Your value ISP dial in number RAS 1500 to ISP...

Страница 57: ...SDN lines for your 3Com equipment to ensure correct operation ISDN provisioning services are available to customers in the U S and Canada When you call 1 800 343 3266 the representative will ask you p...

Страница 58: ......

Страница 59: ...rantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment...

Страница 60: ...some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunct...

Страница 61: ...d hub using multiport repeater Maximum Nodes Limited only by repeater used Transmission Medium Unshielded Twisted Pair UTP Network Lobe Distance 100 m 328 ft suggested maximum Longer cabling may be us...

Страница 62: ...ipping and Storage Temperature 20 C to 60 C 4 F to 140 F Shipping and Storage Relative Humidity 0 95 non condensing Operating Temperature 0 C to 40 C 32 F to 104 F Maximum Rated Ambient Temperature 40...

Страница 63: ...software products will meet Customer s requirements or work in combination with any hardware or applications software products provided by third parties that the operation of the software products wi...

Страница 64: ...this product directly from 3Com or if Customer s reseller is unable to provide telephone support Please refer to the Technical Support appendix in the user guide for telephone numbers WARRANTIES EXCLU...

Страница 65: ...u When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights whi...

Страница 66: ......

Страница 67: ...ide Web site 3Com FTP site 3Com Bulletin Board Service 3Com BBS 3ComFactsSM automated fax service World Wide Web Site Access the latest networking information on the 3Com Corporation World Wide Web si...

Страница 68: ...modem to 8 data bits no parity and 1 stop bit Call the telephone number nearest you Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps T...

Страница 69: ...dy Product model name part number and serial number A list of system hardware and software including revision levels Diagnostic error messages Details about recent configuration changes if applicable...

Страница 70: ...pe From anywhere in Europe call 31 0 30 6029900 phone 31 0 30 6029999 fax From the following European countries you may use the toll free numbers Austria Belgium Denmark Finland France Germany Hungary...

Страница 71: ...iddle East 44 1442 435860 44 1442 435718 From the following European countries you may call the toll free numbers select option 2 and then option 2 Austria Belgium Denmark Finland France Germany Hunga...

Страница 72: ......

Страница 73: ...Access 2 21 ISDN BRI 2 13 ISDN PR 2 14 LAN to LAN Access 2 22 Name Server Gateway 2 24 Shared ISP 2 18 Configuring ISDN PRI 2 16 contacting 3Com x D Dial In Acess 2 16 Dial Out Access 2 21 Documentat...

Страница 74: ...ed equipment 1 1 RAS 1500 front panel 1 6 RAS 1500 Product Information x RAS 1500 Web Address x required equipment 1 1 returning products for repair E 5 S Setup Wizard 2 10 main screen 2 10 Shared ISP...

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