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Maintenance

4.4

4.4 Maintenance

A frequent use makes the device surfaces, especially the keyboard, dirty. Use a piece
of soft cloth damped with clean water to remove the dirt. You are recommended to
follow the instructions below while cleaning:



Do not use aggressive detergents (such as sand or strong surfactants).



Clean at dry weather to make penetrated water, if any, dry up quickly.

Содержание Helios IP

Страница 1: ...2N Helios IP Door Access Communicator User Manual Version 1 5 0 Firmware version 1 5 x www 2n cz...

Страница 2: ...tinents 2N is a registered trademark of 2N TELEKOMUNIKACE a s Any product and or other names mentioned herein are registered trademarks and or trademarks or brands protected by law Declaration of Conf...

Страница 3: ...Other Accessories 15 1 3 Terms and Symbols Used 16 Manual Symbols 16 2 Description and Installation 17 2 1 Before You Start 18 Product Completeness Check 18 2 2 Mounting Mechanical Installation 19 Ov...

Страница 4: ...ing 44 Lock Setting 45 3 3 Configuration 46 IP Address Obtaining from DHCP 46 Manual IP Address Setting 46 Description of 2N Helios IP Network Scanner 47 Login 48 Language Selection 48 Information 49...

Страница 5: ...Name Tags 88 Calling to Number 89 Telephone Directory 89 Status Information 89 4 3 2N Helios IP Control as Viewed by Internal User 91 Receiving of 2N Helios IP Calls 91 Calling to 2N Helios IP 91 Code...

Страница 6: ......

Страница 7: ...the 2N Helios IP product outline its application options and highlight the advantages following from its use Here is what you can find in this section Product Description 2N Helios IP Components and A...

Страница 8: ...s a code lock With the use of this keypad you can also use the system as a button telephone The keypad can be combined with the quick dialling buttons 2N Helios IP supports video streaming This functi...

Страница 9: ...P telephone Quality white backlighting of buttons white LEDs DTMF according to RFC2833 in band High quality acoustic parameters Electronic volume setting without cover opening and HandsFree Electronic...

Страница 10: ...t 1 button 9137130 C E 9137131 C E Basic unit 3 buttons 9137160 C E 9137161 C E Basic unit 3 2 buttons 9137110 C KE 9137111 C KE Basic unit 1 button keypad 9137130 C KE 9137131 C KE Basic unit 3 butto...

Страница 11: ...Info panel name plate Replacing cover for four name tags Helps you use a half of the extending module for insertion of a telephone directory working hours etc 9135301E Spare button name plate 9135302...

Страница 12: ...bers per contact 3 3 substitute TFTP server configuration download NO YES Lock switch global passwords 2 10 Lock switch personal passwords NO YES To upgrade 2N Helios IP Basic to 2N Helios IP Professi...

Страница 13: ...9135362E Wall mounting box with 2 module roof Roof dimensions 229 240 41 mm W H D Wall hole 210 220 50 5mm The mounting accessories are made of stainless steel For outdoor applications the use of the...

Страница 14: ...mask with keypad Anti Vandal wall mounting box 9135515E 1 extending module Vandal resistant mask Anti Vandal wall mounting box Notes Use these covers to make the basic units or sets with up to 11 butt...

Страница 15: ...V 600 mA 932080E BEFO 1221 with momentum pin 932090E BEFO 1211MB with mechanical blocking Other Accessories 9137310E Additional switch Additional appliance control switching and breaking contact optio...

Страница 16: ...Manual Symbols Safety Always abide by this information to prevent injury of persons Warning Always abide by this information to prevent damage to the device Caution Important information for system fu...

Страница 17: ...s section describes the 2N Helios IP product and its installation Here is what you can find in this section Product Description Before You Start Mounting Mechanical Installation Mounting Electrical In...

Страница 18: ...ness Check Please check whether the contents of the package of your new 2N Helios IP complies with the following list 1 2N Helios IP 1 installation CD 1 spare seal 1 drilling template 1 hexagonal wren...

Страница 19: ...ion Indoor on surface 2N Helios IP only Indoor flush mounting 2N Helios IP box with 1 module frame 9135351E or box with 2 module frame 9135352E Outdoor on surface 2N Helios IP Surface 1 module roof 91...

Страница 20: ...d defects caused by improper installation contrary to these instructions The manufacturer is neither liable for damages caused by theft within an area that is accessible after the attached electric lo...

Страница 21: ...ing cable shall be connected later 5 Install blank modules on the unused side holes as shown in Figure 2 4 6 If you are installing a roof module put it on the wall now 7 Fix 2N Helios IP on the wall w...

Страница 22: ...wall and connected all cables replace the plastic cover using cross recessed screws 12 Take out the name plates from the plastic cover as shown in Figure 2 8 Use a flat bladed screwdriver for example...

Страница 23: ...er printing Cut the printed foil into pieces and insert the labels in the name plates Do not use paper to avoid water in leak and paper damage Red arrows are printed on the name plate Make sure that t...

Страница 24: ...n use a power adapter order No 91341481E 2N Helios IP is configured over an integrated administration web server which can be controlled from any web browser e g Mozilla Firefox Description of Printed...

Страница 25: ...ectors PCB version 530v2 El lock 932070E 932080E 932090E Power adapter 91341481E Terminal block 12V 2A DC Configuration connector Speaker connector Microphone connector Additional lock connector Conne...

Страница 26: ...external 12V 2A DC power supply if no PoE power supply is available 1 The terminal block is included in the package To adjust an already installed 2N Helios IP disconnect it IP from the power supply T...

Страница 27: ...ble below Join UTP cable wires 4 blue and 5 white blue and attach them under terminal 7 on 2N Helios IP In the same way join wires 7 and 8 and place them under terminal 5 of 2N Helios IP RJ 45 2N Heli...

Страница 28: ...rom an external or internal power supply External Power Supply Connection If the Ethernet network is not equipped with the PoE technology you have two alternative options how to supply power to 2N Hel...

Страница 29: ...nction and whether it should powered internally or externally Lock power supply Relay Configuration connector Internal External Breaking Switching Connection of jumpers Table 2 4 Connection of Configu...

Страница 30: ...f 5 Remove the jumper from the resetting default setting position put the display switch into the NORMAL position in the display equipped models 6 Switch 2N Helios IP on Name plate backlighting Defaul...

Страница 31: ...on towards the 2N Helios IP basic unit and an output connector for connection of another more remote unit Be sure to maintain the correct orientation of the units and avoid connector mismatch to ensur...

Страница 32: ...lways on the left Extenders are chain connected i e each is linked with its neighbour The cable cannot be driven through the box interconnecting holes until the boxes have been connected see subsectio...

Страница 33: ...on set It is possible to continue to 54 7 15 23 8 16 24 1 9 17 25 10 18 26 11 19 27 Also applies to keypad sets 12 20 28 13 21 29 14 22 30 Button numbering whole button sets It is possible to continue...

Страница 34: ...38 46 54 Caution For the time being AntiVandal panels are available only for single button sets with one extending module at most Button Numbering Info Panel Sets Installing the info panel name plate...

Страница 35: ...Helios IP Configuration This section describes the 2N Helios IP configuration Here is what you can find in the section Acoustic Signalling and Keypad Configuration Quick Configuration for Calling Conf...

Страница 36: ...ng refer to the Telephone Directory subsection Scheduler activated used for scheduler activation It can be used for example to enable alerting of a user group of users in an office For activation code...

Страница 37: ...will be terminated To prolong a call push a VoIP telephone key The time limit is set due to protection against call blocking Connected call for VoIP phone to 2N Helios IP calling a short tone is playe...

Страница 38: ...k Parameters Static IP Address Order Nos 9137110E 9137110CE 9137110CKE 9137111E 9137111CE 9137111CKE For one button 2N Helios IP modules order Nos 9137110E 9137110CE 9137110CKE 9137111E 9137111CE 9137...

Страница 39: ...tons as shown in Figures 3 4 3 6 Upon resetting the web server is automatically switched on if switched off before The buttons have to be entered within 30 seconds after the internal application launc...

Страница 40: ...in turning on of the web server and switching the network parameters from the default static IP address to the dynamic address and vice versa Web Server Switch On If the web server is switched off sw...

Страница 41: ...s Order Nos 9137110E 9137110CE 9137110CKE 9137111E 9137111CE 9137111CKE For one button 2N Helios IP modules order Nos 9137110E 9137110CE 9137110CKE 9137111E 9137111CE 9137111CKE pushing key 1 fifteen...

Страница 42: ...not set the IP address obtaining from the DHCP server change the default IP address of your 2N Helios IP To set the IP address use the Other settings Network menu as shown in the Network section Stati...

Страница 43: ...se authorisation ID Define whether the authorisation ID or user ID shall be used for authorisation Authorisation ID Set the authorisation ID to be used for authorisation if the Use authorisation ID is...

Страница 44: ...re 3 10 Figure 3 10 Telephone Directory Navigation Bar Position enable The Position enable switch defines whether the particular position is enabled or disabled You have to enable a position to dial i...

Страница 45: ...should be active after the correct unlocking code has been entered Lock codes Enter the lock 1 opening codes for 2N Helios IP If a code matches another code entered earlier in 2N Helios IP the Symbol...

Страница 46: ...g process The end is signalled by a sequence of tones 3 Within 30 seconds push the buttons as described in the Switching to Default Network Parameters Dynamic IP Address section 4 Switching to the DHC...

Страница 47: ...work Scanner Installation Wizard 3 After installing the 2N Helios IP Network Scanner application run the application using the Start menu of the Microsoft Windows operating system 4 Upon launch the ap...

Страница 48: ...the IP address of 2N Helios IP use the 2N Helios IP Network Scanner application as described in the Description of 2N Helios IP Network Scanner section Find how to switch on the administration web ser...

Страница 49: ...Bootloader version the bootloader version Hardware version the 2N Helios IP hardware version Serial number the product serial number MAC address the Ethernet interface address Uptime the period of ti...

Страница 50: ...IP address from the DHCP server is on IP address the current IP address of 2N Helios IP Net mask the current subnet mask Default gateway the current default network gateway Primary DNS the current pri...

Страница 51: ...e numbers to each position user Figure 3 15 Telephone Directory To move between the positions either use the arrow buttons or enter the position number and push the Move to button in the right hand up...

Страница 52: ...et up is described in the Scheduler subsection Substitute if inaccessible Enter the person to whom the call will be routed if the original person is not reached for order Nos 9137131 CK E 9137161 CK E...

Страница 53: ...red by the users for order Nos 9137131 CK E 9137161 CK E 9137111 CK this number is 3 or 20 with a licence key only order No 9137901 There are two possible ways of profile validity condition setting ti...

Страница 54: ...orysubsection for order Nos 9137131 CK E 9137161 CK E and 9137111 CK E this function is supported with a licence key only order No 9137901 Profile active only user independent A telephone directory nu...

Страница 55: ...enabled Enables or disables lock control globally If disabled the lock may not be opened with any of the codes entered including the user lock codes Switch on time Set the duration of the lock switch...

Страница 56: ...ios IP network parameters A change of any of these parameters will not show until the next 2N Helios IP restart By default obtaining the IP address from the DHCP server is switched on in 2N Helios IP...

Страница 57: ...work Parameter Setting Date and Time This menu helps you set the time zone and time synchronisation using the NTP server For manual data and time setting refer to the Chyba Nenalezen zdroj odkaz secti...

Страница 58: ...3 19 Date and Time Settings Time Synchronisation Use NTP server Enable or disable the 2N Helios IP synchronisation using the NTP Network Time Protocol server NTP server address Set the IP address of...

Страница 59: ...lios IP identification in the 2N Helios IP Network Scanner application User ID Set the user ID for registration Domain Enter the domain name or IP address of the server to be used for calling Use auth...

Страница 60: ...er 2N Helios IP should register with the SIP proxy Registration expires Set the minimum time for 2N Helios IP registration attempts Registrar address Set the registrar IP address Registrar port Set th...

Страница 61: ...gin to the web server Figure 3 21 Web Server Configuration Access Passwords Admin password Set the administrator password for 2N Helios IP configuration through the administration web server Enter the...

Страница 62: ...er volume Set the global loudspeaker volume This parameter controls the volume of the calls and all acoustic signalling Audio volume Adjust the loudspeaker volume for a call Warning volume Set the vol...

Страница 63: ...threshold which helps 2N Helios IP distinguish an active voice and the background noise Video This menu is used to set the video camera To set the codec properties use the Advanced Settings Video code...

Страница 64: ...all to be set up Transmission Quality Settings Jitter compensation Set the buffer length to compensate jitter caused by variable delays between incoming RTP packets A longer buffer mans a better trans...

Страница 65: ...TMF signalling is sent if the Send during call parameter is selected Check the opponent s parameters for correct settings 1 Receive as audio Send as tones transmits the DTMF signals in the audio chann...

Страница 66: ...640 480 Frame rate Set the frame rate for frames to be sent by 2N Helios IP to the VoIP network Video bit rate Set the transmission rate for video transmission from 2N Helios IP The lower the bit rat...

Страница 67: ...ger Caution Wrong settings may result in a loss of network compatibility Do not change this parameter if you are not sure Losing network compatibility may cause video transmission errors Streaming Thi...

Страница 68: ...er IP address the current stream is discontinued and the stream is distributed to the IP address that sent the request Enable audio stream Set whether the audio channel is part of the stream transmitt...

Страница 69: ...Settings Video resolution Set the individual picture formats of the video transmitted The resolution values range from QCIF 176x144 to VGA 640 480 Frame rate Set the frame rate for frames to be trans...

Страница 70: ...the video Media Open Network Figure 3 28 Open Network Connection 4 In the network card select the RTSP protocol and insert the IP address of the 2N Helios IP device that is sending the video streaming...

Страница 71: ...ing Video Receiving 6 Push the STOP button to stop receiving the video signal 7 Open a window of the playlist Playlist Show playlist Figure 3 31 Show Playlist 8 The playlist window will display the li...

Страница 72: ...ist using the Playlist Save playlist to file menu Figure 3 33 Save Playlist 10 From now on whenever opened the playlist will immediately display video streaming from the selected 2N Helios IP device F...

Страница 73: ...the Anonymous access to the JPEG video for this function see above You can assign displaying JPEG images to a Snom 820 terminal button To do this set the Action URL function for the button and the ht...

Страница 74: ...bin where X is the prefix specified in this parameter Update configuration Enable or disable automatic configuration downloading from the TFTP server Update period Set the time interval after which 2N...

Страница 75: ...gram Figure 3 36 Display Display Settings Display enable Enable or disable the display use Maximum idle timeout ads Set the maximum display idle time i e when the user does not control the device usin...

Страница 76: ...is menu To receive syslog messages a syslog server has to be installed in your PC Figure 3 37 System Log Logging enable Enable or disable sending of system and log reports and storing them on the sysl...

Страница 77: ...set a time value longer than 20 s Call time limit Set the maximum call duration When the call end is approaching 2N Helios IP starts generating tones signalling the end of the call The call will auto...

Страница 78: ...ired for connection see below Activation code Set the activation code necessary for interconnecting the incoming call audio and video if the Automatic answer is enabled and the Activation code is set...

Страница 79: ...the level of the keypad backlight DHCP on off by buttons Set whether a quick dialling button combination may switch to obtaining the IP address from the DHCP server upon the 2N Helios IP restart as d...

Страница 80: ...m ss year month day hour minute second To save the date and time into 2N Helios IP use the icon next to this column Reboot device Used for device restarting in case of changes of some configuration pa...

Страница 81: ...ate refer to the Auto Update section Resetting of all parameters Resets all 2N Helios IP parameters to default values Caution This selection does not apply to the network settings to avoid network col...

Страница 82: ...is used for manual firmware updating Manual Firmware Update Used for manual firmware updating using the configuration web interface Use the Browse button to select the new firmware file and push to up...

Страница 83: ...This menu is used for entering licence keys order No 9137901 Licence keys upgrade the 2N Helios IP functionality see the Software Facilities of 2N Helios IP Basic Units section Contact your local dis...

Страница 84: ...expiry 2N Helios IP models of order Nos 9137131 CK 9137161 CK and 9137111 CK are distributed with the Professional trial licence limited to 800 hours Every restart subtracts 1 hour from this value Li...

Страница 85: ...e This section describes the basic and extending functions of the product Here is what you can find in the section 2N Helios IP control as Viewed by External User 2N Helios IP control as Viewed by Int...

Страница 86: ...to Telephone Directory Position The 2N Helios IP telephone directory may contain up to 999 pre programmed positions You can use the quick dialling buttons for positions 1 to 54 only To retrieve the r...

Страница 87: ...ing the numeric keypad For more details refer to the Telephone Directory section Procedure Enter the user activation or deactivation code using the numeric keypad and push for confirmation A valid cod...

Страница 88: ...keys in the telephone directory mode Buttons 3 and 6 are functional keys and initiate the action displayed in the right hand and left hands screen corners Advertisement Mode One or more images define...

Страница 89: ...ast dialled number if necessary Telephone Directory A structured telephone directory as defined by the display program is displayed in the telephone directory mode To browse through the telephone dire...

Страница 90: ...Display Equipped 2N Helios IP Control as Viewed by External User 4 2 90 Call set up failure No response Call terminated Incoming call Door opened Unlocked...

Страница 91: ...equired parameters use the Incoming calls item refer to Miscellaneous Code Door Opening Switch Activation 2N Helios IP is equipped with a door unlocking switch To activate the switch enter the valid c...

Страница 92: ...he telephone numbers assigned to the profile using the numeric keypad For more details refer to the Scheduler section Procedure Enter the profile activation or deactivation code using the numeric keyp...

Страница 93: ...e keyboard dirty Use a piece of soft cloth damped with clean water to remove the dirt You are recommended to follow the instructions below while cleaning Do not use aggressive detergents such as sand...

Страница 94: ......

Страница 95: ...95 5 5 Technical Parameters This section describes the technical parameters of the product...

Страница 96: ...12 V 1A DC VoIP Signalling SIP Count of channels 2 Audio codecs G 711 PCM 64 kbps Video codecs H 264 64 2048 kbps Interfaces Ethernet Connector Terminal block plug Network type 10 100 BASE T Relay out...

Страница 97: ...7 6 6 Supplementary Information This section provides supplementary information of the product Here is what you can find in this section Regulations and Directives List of Figures List of Abbreviation...

Страница 98: ...he Member States relating to electromagnetic compatibility and repealing Directive 89 336 EEC Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 on waste electrical...

Страница 99: ...eters Static IP Address Order Nos 9137130E 9137130CE 9137130CKE 9137131E 9137131CE 9137131CKE 37 Figure 3 2 Switching to Default Network Parameters Static IP Address Order Nos 9137160E 9137160CE 91371...

Страница 100: ...ne Directory 51 Figure 3 16 Scheduler Set up 53 Figure 3 17 Lock Settings 55 Figure 3 18 Network Parameter Setting 57 Figure 3 19 Date and Time Settings 58 Figure 3 20 SIP Settings 59 Figure 3 21 Web...

Страница 101: ...re 3 36 Display 75 Figure 3 37 System Log 76 Figure 3 38 Miscellaneous Settings 77 Figure 3 39 Tools 79 Figure 3 40 Configuration Setting 80 Figure 3 41 Display Program Uploading 82 Figure 3 42 Firmwa...

Страница 102: ...minal Block Connection for Electric Lock 27 Table 2 3 Terminal Block Connection for Power Adapter 28 Table 2 4 Connection of Configuration Connector Jumpers 29 Table 2 5 Configuration Jumpers on Displ...

Страница 103: ...2N TELEKOMUNIKACE a s Mod ansk 621 143 01 Prague 4 Tel 420 261 301 111 Fax 420 261 301 999 E mail sales 2n cz Web www 2n cz...

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