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3.5 Maintenance

Cleaning

If used frequently, the intercom gets dirty. To clean it, use a piece of soft cloth

moistened with clean water. We recommend you to obey the following principles

while cleaning:

Never use aggressive detergents (such as abrasives or strong disinfectants).

Alcohol-based cleaners may be applied.

Clean the device in dry weather in order to make waste water evaporate quickly.

Future Tag Replacement, Programming Changes

For necessary steps refer to the preceding subsections. Keep the following for future

changes:

This manual

Unused transparent foil strips for button tags

Caution

Always use the product for the purpose it was designed and
manufactured for, in compliance herewith.

The manufacturer reserves the right to modify the product in order to
improve its qualities.

2N Helios Force/Safety

contains no environmentally harmful

components. When the product's service life is exhausted and you
would like to dispose of it please do so in accordance with applicable
legal regulations

Содержание Helios Force

Страница 1: ...www 2n cz 2N Helios Force Safety Door Access Intercom Installation Manual Version 1 1 ...

Страница 2: ...rademarks and or trademarks or brands protected by law 2N TELEKOMUNIKACE a s administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On www faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if 2N TELEKOMUNIKACE a s hereby declares that the 2N product compl...

Страница 3: ...ou Start 2 2 Mechanical Installation 2 3 Electric Installation 2 4 Button Tags 3 Function and Use 3 1 Programming 3 2 Full Parameter Chart 3 3 Function Description 3 4 Section for Advanced Users 3 5 Maintenance 3 6 Downloads 4 Technical Parameters 5 Supplementary Information 5 1 Troubleshooting 5 2 Directives Laws and Regulations 5 3 General Instructions and Cautions ...

Страница 4: ...turing halls highways and so on 2N Helios Force Safety is equipped with additional 0 5 Watt audio amplifier Without power supply amplifier is bypassed and intercom is powered by telephone line 2N Helios Force Safety can be provided with 1 2 or 4 pre programmed buttons You can set up to six telephone numbers for each of the buttons to increase the accessibility of the called party 2N Helios Force c...

Страница 5: ...lasterboard flush mounting surface mounting Sensitive microphone and powerful loudspeaker Dial buttons including name tags and backlight 2N Helios Force Optional numerical keypad with backlight 2N Helios Force Integrated electronic lock switches with wide setting options Configuration via phone voice menu based Operates on any analogue telephone line Stable line power feeding High acoustic quality...

Страница 6: ...ACE a s www 2n cz 6 72 1 1 Components and Associated Products Basic Units Part No 9151201 E 2N Helios Force 1 button Part No 9151201K E 2N Helios Force 1 button with keypad Part No 9151204 E 2N Helios Force 4 buttons ...

Страница 7: ... applications and requires no additional roof 2N Helios Force units can be flush or wall mounted without requiring any additional accessories Use the appropriate mounting box see below for plasterboard and hollow brick flush mounting 2N Helios Safety units can be wall mounted frame is not included but can be ordered separately ...

Страница 8: ... flush mounting box Part No 9151002 Plasterboard flush mounting box Part No 9152000 Mounting frame orange Aluminum Part No 9151018 Security screws An alternative that is safer than regular screws Torx with a pin Supplied with the appropriate handle GSM and VOIP Connection Accessories ...

Страница 9: ...n Accessories Part No 501333E GSM gateway 2N EasyGate PRO Part No 91341711E Analogue VoIP gateway Electric Locks Part No 932070 BEFO 1211 12 V 600 mA Part No 932080 BEFO 1221 with momentary pin Part No 932090 BEFO 1211MBwith mechanical blocking Other Accesories ...

Страница 10: ... 72 Other Accesories Part No 9151020 Additional switch with exit button feature NO NC contacts time unlimited switching up to 48V 2A Exit button time adj 1 6 sec Part No 91341481E 12 V 2 A adapter Note AC power supply is not applicable ...

Страница 11: ...al Safety Always abide by this information to prevent persons from injury Warning Always abide by this information to prevent damage to the device Caution Important information for system functionality Tip Useful information for quick and efficient functionality Note Routines or advice for efficient use of the device ...

Страница 12: ...scription and Installation In this section we describe the products and its installation 2N Helios Force Safety Here is what you can find in this section 2 1 Before You Start 2 2 Mechanical Installation 2 3 Electric Installation 2 4 Button Tags ...

Страница 13: ...rx 10 Torx 20 double ended wrench Bushings enclosed 1 big two hole sealed bushing with nut 1 spare sealing for big bushing for a thick cable one hole 1 big blank with nut 1 small bushing with nut 1 bushing plug big size 2 bushing plugs small size 1 Brief Manual 2N Helios Force Safety 1 mounting template 1 CD 1 A5 transparent name plate foil 1 spare name tag 4 5 90 mm screws 4 intelligent 8 50 mm d...

Страница 14: ...x helps you align the intercom vertically with a deviation of up to 2 Caution Make sure that the dowel holes have the required diameter If the diameter is too large the dowels may get loose Use some suitable building adhesive to keep the dowels in place Make sure that the hole depth is sufficient too The dowel length is 50 mm and the screw length is 90 mm Remember that dowels of poor quality may e...

Страница 15: ...m circuits are under continuous voltage and water infiltration causes an electro chemical reaction The manufacturer s warranty shall be void for products damaged in this way Note The microphone sound guides are normally loose after the front panel is removed The screw is only used as a fall out protection during installation Flush Mounting Classic Bricks If you use the brick flush mounting box fol...

Страница 16: ...blanks into the other holes Apply the cable bushings or a suitable sealant to prevent penetration of insects or water You can also insert the small bushing in the intercom bottom hole Put the frame on the intercom Place the intercom into the hole while introducing the cables Leave some of the cables inside the unit as a reserve and the rest under the intercom bottom Insert the enclosed screws in t...

Страница 17: ...e into classic bricks without the flush mounting box as shown in the figure below Flush Mounting Thermally Insulated Wall Cut out the thermal insulation layer using the template the same as for classic brick wall What You Need Longer screws depending on the thermal insulation thickness Hole 112 220 70 mm ...

Страница 18: ...KACE a s www 2n cz 18 72 Flush Mounting Plasterboard Use the plasterboard flush mounting box and follow the instructions included therein What You Need Plasterboard flush mounting box Part No 9151002 Hole 118 237mm ...

Страница 19: ...the dowels cannot practically be fixed into the thin internal part of the bricks Therefore use the brick flush mounting box and follow the instructions included therein What You Need Brick flush mounting box Part No 9151001 Hole 132 223 83 mm Wall Mounting Wall surface mounting is used where flush mounting is inapplicable in concrete and steel structures entry barrier columns etc The frame is not ...

Страница 20: ...the cables are installed inside a structure or wall use the hole at the intercom bottom Drill holes of the depth of 70 mm for dowels in the wall as shown in the figure Push or hammer the enclosed dowels into the drilled holes Use some suitable building adhesive if the dowels are too loose Use fixing elements of your own for steel structure surface mounting metric screws nuts e g Remove the front p...

Страница 21: ...ded in the delivery are designed for 2N Helios Force Safety the following cables Big bushing for two cables of the diameter of 5 6 mm two wire cable or upon insert replacement for one thick cable tube of the diameter of up to 14 mm Small bushing for one cable of the diameter of 5 8 mm ...

Страница 22: ... below for instructions How to Pull a RJ 12 Terminated Cable through a Bushing 1 Unscrew the big bushing nut completely 2 Remove the sealing including the cover from the bushing Cut either of the components as shown in the figures 3 Put the bushing nut on the cable and insert the sealing 4 Replace the cover onto the sealing ...

Страница 23: ...l the cable connector though the bushing body into the intercom and clip it into the motherboard connector 6 Move the sealing including the cover along the cable as far as the bushing body or add a plug if necessary 7 Replace and tighten the nut ...

Страница 24: ...oltage and the electric lock PCB Connectors 2N Helios Force Safety Connectors PCB Version 3 Description of Connectors Number Description 1 Loudspeaker connector 2 To pushbuttons 3 Microphone sensitivity attenuator high normal low 4 Microphone connector 5 Line connection RJ 12 or screw terminals 6 DC power 12 V for power amplifier and for backlight 7 Protecting ground ...

Страница 25: ...rmally it is connected to a PBX line However it can also be connected to CO line or the GSM gateway providing a wireless connectivity Connection to Telephone Line Connect simply using LINE terminals RJ connector or 2N Helios Force Safety terminal block The advantage is that requires no power 2N Helios Force Safety supply because all power is fed from the telephone line except for the amplifier but...

Страница 26: ...is able to switch both AC and DC regardless of polarity Make sure that the current and voltage values do not exceed limits refer to the Technical Data and that the technical parameters of the lock and power supply are compatible Warning Never switch 230 or 120 V mains voltage directly Caution If the lock power supply fails and the telephone system carries on working the intercom is unaware of the ...

Страница 27: ...this case an additional power supply 12V must be used to illuminate the button backlight see the figure below Mounting Completion Having connected all the wires make sure that the bushings if used are tightened properly and the RJ 45 connector is inserted in the PCB connector if used Replace the front cover carefully Make sure that the wires inside the device leave enough space for the front cover...

Страница 28: ...omise the intercom water tightness Water leakage may damage the electronic part of the system Stainless steel screws are used for the 2N Helios Force Safety assembly Other screws than stainless steel ones corrode soon and may aesthetically deteriorate the surrounding environment ...

Страница 29: ...ety can be laser printed Cut the printed foil and insert the tags in the name plates Every name plate includes a piece of foil which can be written over manually using a waterproof permanent marker if necessary Note Always use waterproof foil enclosed or other for the tags Never use paper or ink jet printing to avoid damage due to water leakage Tip A template for printing nametags can be downloade...

Страница 30: ...ponents while replacing the tags Loosen the name plate screw using the wrench enclosed for example You can open the name plate window like a door without losing the tightened screw Remove the used or blank name tag and insert a new tag Close the name plate window and tighten the screw appropriately Check the click effect of the buttons if the button fails to click properly when pressed when moved ...

Страница 31: ...n and Use This section describes the basic and extending functions of the product Here is what you can find in the section 3 1 Programming 3 2 Full Parameter Chart 3 3 Function Description 3 4 Section for Advanced Users 3 5 Maintenance 3 6 Downloads ...

Страница 32: ...ke sure that programming is not barred JP1 jumper refer to the PCB Description subsection Entering Programming Mode You can enter the programming mode only during an call telephone incoming intercom call The programming barring jumper must not be mounted To get into the programming mode enter the in the format service password do not forget to enter the asterisks before and behind the password pas...

Страница 33: ...ntire password list including the password 00 Function 999 deletes the entire password list too but recovers the password 00 and the service password 12345 Password Selection Restrictions Controlling the switch by phone you can enter the password without any starting and terminating characters and the password length is not limited The intercom has to verify after every character received whether ...

Страница 34: ...lues enter parameter number and listen the parameter value and press for return to the main menu Deleting All Passwords All Memories Complete Initialisation The following three functions facilitate your programming by clearing all previous settings 997 deletes the entire password list for switch including password 00 998 deletes memories of all buttons 01 02 plus Arrival Departure and Day Night pa...

Страница 35: ...ervice password contact the manufacturer The manufacturer can change your service password to 12345 remotely without altering any other parameter Keyboard letters facilitate password remembering For example it is easier to remember a 9 letter word e g crocodile than a 9 digit number 276263453 ...

Страница 36: ...ia keypad enable parameter 922 011 to 046 Button 04 memories Up to16 digits blank Digits 0 9 can only be entered directly into the memories Special characters are entered additionally using function XX7 017 047 Enter special chars and pause Button numbers 05 54 see note 1 above 018 048 Button 01 to 04 count of automatic dialling cycles 0 9 0 off Button numbers 05 54 see note 1 above 019 049 Button...

Страница 37: ...switch passwords Valid password Deletes individual valid switch passwords 813 Switch closing time 0 9 s 5 s 0 switch disabled 901 Dialling type 0 1 0 tone 1 pulse 40 60 902 Dialling timeout after pick up 5 99 8 0 8 s Range of 0 5 9 9 s 903 DTMF transmitting level 0 12 6 1 step 1 dB 904 Automatic Multiple Number Dialling type 0 3 0 disabled for all buttons 1 loud with confirmation 2 silent with con...

Страница 38: ...timeout 912 Max call duration 1 99 12 120s Range of 10 990 s 913 Log in timeout 1 99 3 3 30 seconds 915 Hang up time between calls 5 99 15 1 5 s 921 Code lock mode 0 1 1 enabled 0 disabled 1 enabled For details on these functions see the Keypad Description 922 Buttons replaced by keypad 0 1 0 disabled 923 Telephone mode 0 1 0 disabled 924 Tone dialling during call 0 1 0 disabled 931 Microphone pow...

Страница 39: ...5 Message volume 0 15 7 15 Maximum message volume 936 Beeping volume 0 12 12 12 Maximum tone volume 937 DTMF hearing side tone volume 0 3 3 3 Maximum DTMF volume 938 Loudspeaker volume 0 15 7 15 Maximum loudspeaker volume 941 Minimum continuous tone time 10 99 20 2 s If the tone is longer the intercom hangs up 942 Minimum busy tone or pause duration 0 255 8 0 08 s These parameters control the busy...

Страница 40: ...ected if one of their components is between 400 and 500 Hz If both components are in this range set a lower detection value Set 0 for 400 Hz and 10 for 500 Hz This setting does not affect the single tone detection which always works between 300 and 550 Hz 951 Minimum ringing tone time 1 200 50 0 5 s 2 The longest ringing period pause must be in the interval between parameters 952 and 953 Warning A...

Страница 41: ...her attempt follows In the event of Automatic Dialling the ringing without confirmation tone is recognised and ends before the preset count of periods is exhausted the call is regarded as successful 961 Maximum timeout for pressing the next digit 1 9 5 s During password entering etc 963 Possibility to hang up by pressing the same button 0 no 1 yes 1 964 Possibility to dial the next number by press...

Страница 42: ...r 2nd digit confirmation The following digits are used 2 identification 974 loud speaking 4 identification 974 DTMF 5 message as defined in par 977 after confirmation by par 976 7 confirming tone after confirmation only 976 language selection for a message 0 8 1 0 1 English 2 3 4 German 5 7 8 Portuguese 9 Dutch10 99 silence Note See in Subs 4 2 Survey of messages Caution Czech version has language...

Страница 43: ...ll initialisation 12345 Warning Changes the service password too setting the default value of 12345 Notes Terminology For the purpose hereof means a that is parameter value stored in the intercom memory and can be re programmed is Function a means of execution of another service such as initialisation software version identification and so on 1 Types 3 and 4 of Automatic Dialling without Confirmat...

Страница 44: ...y longer than the pause time Therefore set parameter according to the pause to 200 ms e g and parameter 942 according to the tone to 600 ms for example In this case however the default 943 values can be maintained for both the parameters Since the tone pause difference is 500 250 250 ms to 300 ms for example set parameter 944 Note Increase parameter 944 also when the intercom is placed in a hall o...

Страница 45: ...tivate the door or barrier When the caller hangs up the intercom detects the PBX or analogue line tone and hangs up too The intercom also hangs up when it hears the busy tone or if the call takes more time than as pre programmed to connect You can pre program the amount of time that you have to speak into the microphone but when you reach the programmed time the unit will send a warning tone 10 se...

Страница 46: ...rammed Now you can speak and control the switch program the intercom see later and listen to what is going on outside and speak to the calling party if desired Door opening The intercom contains a switch to which an electric lock can be connected not included in this pack This switch can be telephone keypad controlled using a digital password in two ways as shown in the default password 00 example...

Страница 47: ...phone You can now speak e g say The door is open or listen to the door opening sound etc until the switch is deactivated Upon deactivation you can hear the storing signal see the Signals Overview Call extension The intercom beeps 10 seconds before the call end To extend the call by 30 seconds press on your telephone DTMF You can use this function repeatedly The visitor however cannot use this func...

Страница 48: ... if intercom has not been programmed When a disabled function has been entered from the keypad Storing Signals switch deactivation if activated by DTMF Hang up Sent to notify that the call is terminated in all cases Long continuous tone signals that the unit is going through full initialisation or dialling memory or password clearing Heard from the loudspeaker while the switch is activated by keyp...

Страница 49: ... electronic lock connected to intercom can not only be activated by the phone but also directly from the door using the keypad In this mode the keypad behaves like a standard code lock with the following features Both switches can be controlled if 2 connected Password length 1 to 16 digits Up to 10 passwords per switch Switch activation time 1 to 9 seconds Acoustic switch activation signalling con...

Страница 50: ...tic information systems voice mailboxes etc which ask the calling party to select a service using tone dialling This function however does not allow you to call destinations other than the pre programmed ones Buttons Substitution This function is an analogy to memories in comfortable telephone sets After two digits ranging between 01 and 54 0 may not be omitted are pressed the call to the pre prog...

Страница 51: ...er Dials a number Transmits into tone dialling during pulse dialling Transmits a character in tone dialling Hangs up anytime during a call DTMF transmission during outgoing call of a single button not in the telephone mode tone dials a number The character is sent normally The character is sent normally Buttons substitution 01 54 the number that complies with the selected button memory is dialled ...

Страница 52: ...ossible 1second and a sufficiently long switch activation time Can I use the code lock while another person is speaking through intercom Yes but this is not advisable as you should be aware that the password is private and could contravene security What happens when I press a number with no pre programmed memory while the button replacing function is enabled The same as if you pressed a button tha...

Страница 53: ...ord easily It is ideal to employ all keys evenly using several codes for different persons or groups Intercom Statuses and Available Operations Operation Hang up Outgoing call Incoming call Programming Telephone mode Button pressing new call Y Y Call extension DTMF Y Y Y Call termination DTMF Y Y Y Y Hang up upon continuous busy or ringing tone Y Y Y Y Switch activation DTMF password Programming s...

Страница 54: ...g up by key Y 1 Y Hang up by key Y 1 Explanatory notes Y Yes always Yes if this function is programmed 1 This holds if DTMF is disabled during outgoing calls the corresponding tone is transmitted in that case 2 If pulse dialling is selected it is possible to switch into tone dialling by pressing but not vice versa ...

Страница 55: ...lt mode the selection of one of three automatic dialling modes is common Automatic Multiple Number Dialling without Confirmation This mode can be used in common cases to enable the visitor to get through even if the called line is busy or the called subscriber is absent Hence the second memory of the button may include the secretary s number the third memory the porter s lodge number etc This mode...

Страница 56: ...onds it is not clear whether the call should be regarded as successful Therefore a new type of automatic dialling has been added type 4 The difference is as follows Type 3 regards such a call as successful only if the door is opened Type 4 regards all such calls as successful Automatic Multiple Number Dialling with Confirmation This mode is used where maximum connection reliability is required for...

Страница 57: ...s and dials the next number DTMF char or Immediately hangs up and dials the next number Confirms reception 2 beeps and the call continue for the preset time at most maximum call duration These digits are interpreted as control characters refer to the DTMF Control subsection Note It is sometimes difficult to recognise the above described situations reliably due to a poor quality of the PSTN connect...

Страница 58: ...the intercom can play back a message stored in its memory The test series includes the Wait please connection is being established message Later more messages will be available to the user DTMF Control If Automatic Multiple Number Dialling with Confirmation or Silent Automatic Multiple Number Dialling is enabled the intercom can be controlled as shown in the table below For convenience commands 1 ...

Страница 59: ...ages Survey of Messages The table below includes a survey of language versions for standard announcements English is selected by default To select another language use parameters 976 and 977 Value of parameter 976 Language selection English version End of call message Outgoing call message ID message Parameter 975 must contain digit 2 3 or 5 Confirmation message Parameter 975 last digit 5 0 Tone s...

Страница 60: ...stomer s request additional messages can be added e g other languages or more alternative messages in one and the same language 1 English Wait please 2 German Warten Sie bitte 3 Portuguese 4 Dutch Arrival Departure Day Night Modes 2N Helios Force Safety can identify easily where to route switch a call after a button is pressed All you have to do is call the intercom and enter the following I m lea...

Страница 61: ...the Day mode the buttons assigned to persons who used the Departure function are on a leave shall remain in the Night mode until the same persons use the Arrival function after the leave e g Example 1 administration building automatic dialling is off Button 01 labelled Mr Smith memory 1 Mr Smith s line memory 3 secretary s line password for button 01 is 777 Mr Smith is leaving for holiday He calls...

Страница 62: ...ate quickly Future Tag Replacement Programming Changes For necessary steps refer to the preceding subsections Keep the following for future changes This manual Unused transparent foil strips for button tags Caution Always use the product for the purpose it was designed and manufactured for in compliance herewith The manufacturer reserves the right to modify the product in order to improve its qual...

Страница 63: ...2N TELEKOMUNIKACE a s www 2n cz 63 72 Templates Nametags ...

Страница 64: ...V 16 V I 25 mA I 50 mA Lead current while hang up 25 μA U 60 V Off hook AC impedance 220 Ω 820 Ω 115 nF parallel 20 to 60 mA Return loss 10 dB 20 to 60 mA Bandwidth 300 to 3500 Hz 20 to 60 mA Ringing impedance 2 kΩC 1 μF 25 to 50 Hz Ringing detector sensitivity 10 to 20 V 25 to 50 Hz Time of response to ringing Variable Pulse dialling 40 60 ms 20 to 60 mA DTMF level 6 and 8 dB 2 dB 20 to 60 mA DTM...

Страница 65: ...vervoltage protection between A B conductors 1000 V 8 20 μs Other Electric Parameters Switch max voltage 48 V AC DC Switch min voltage 9 V AC DC Switch max current 2 A AC DC Backlight rated voltage 12 V Backlight max voltage 14 V Backlight current consumption Up to 5 mA Buttons Button design 2N Helios Force 1 to 4 transparent white backlit buttons with easily replaceable name tags 2N Helios Safety...

Страница 66: ...ver Robust aluminium cast product Working temperature 25 C to 55 C Working relative humidity 10 to 95 non condensing Storing temperature 40 C to 70 C Dimensions 217 109 83 mm 242 136 83 mm incl frame Weight Netto max 2 kg Brutto max 2 5 kg Protection level IP65 ...

Страница 67: ...plementary Information This section provides supplementary information on the 2N Helios Force Safety product Here is what you can find in this section 5 1 Troubleshooting 5 2 Directives Laws and Regulations 5 3 General Instructions and Cautions ...

Страница 68: ...2N TELEKOMUNIKACE a s www 2n cz 68 72 5 1 Troubleshooting For the most frequently asked questions refer to faq 2n cz ...

Страница 69: ... 32 EC of the European Parliament and of the Council with regard to ecodesign requirements for standby and off mode electric power consumption of electrical and electronic household and office equipment Directive 2011 65 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Regulation EC ...

Страница 70: ...on of the product caused by incompetent replacement of parts or due to the use of reproduction parts or components The manufacturer shall not be liable and responsible for any loss or damage incurred as a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufactur...

Страница 71: ...ic Waste and Used Battery Pack Handling Do not place used electric devices and battery packs into municipal waste containers An undue disposal thereof might impair the environment Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufact...

Страница 72: ...2N TELEKOMUNIKACE a s www 2n cz 72 72 2N TELEKOMUNIKACE a s Modřanská 621 143 01 Prague 4 Czech Republic Phone 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n cz v1 1 ...

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