62 25-Seven Program Delay Manager
Version 2.3 Manual April 2013
•
Is PDM as a destination (
Axia
Dest
) set to a valid
source channel number
for some
other device on your Livewire network? If it isn’t, PDM’s LEDs will be amber and the
Waiting
for
Audio
Stream
message will remain.
Once you’re sure audio is being sent to PDM, the unit will start in Real-Time Play mode.
Now you should be able to monitor PDM at its Source address (as set in the
Axia
Source
screen), from other devices on the Axia network. Verify meter and monitor lev-
els to and from the PDM at your Livewire node or control surface.
Avoiding Trouble
PDM’s link to the network should never be disconnected while the unit is in normal op-
eration. Loss of network connection while the unit is operating will result in a loss of
audio, and
Waiting
for
Audio
stream
gets displayed on the LCD.
Once the network connection is restored, PDM will return to Bypass or Real-Time Play,
and you can continue normal operations.
Software Updates and Factory Access
PDM includes features that aren’t normally available to the user, for maintenance and
software updates.
Updates
25-Seven Systems is constantly working to improve our products. Please check in with
us for the latest software release information. Users running PDM version 1.5 or higher
can self-install emailed versions of the latest firmware using a hidden, web-based utility
from a networked computer. Specific instructions will accompany any software release
package.
Make sure PDM is in Bypass mode before beginning any software update.
Remote factory access
We have also provided a unique way for our software engineers to perform remote di-
agnostics, if there are ever any problems.
You have to specifically set up Remote Ac-
cess before we can start. This setup has to be done before each Remote Access session.
We absolutely can’t get into your PDM unless you let us.
The set up procedure requires a specific series of steps, each time you want to enable it.
It’s virtually impossible to perform these steps accidentally.
If you think remote access may be appropriate, contact us by phone or e-mail. We’ll set
up a time, and give you instructions for enabling the session. You may need to open
port 22 on your firewall to facilitate connections.
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