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Zignature Pad Maintenance
Your Zignature Pad and the provided attachments have been designed and tested to meet
strict safety requirements. See the
Looking after your Zignature Pad
and note the following information to ensure the safe operation of your Zignature Pad.
System Errors and Events
To see a list of events and errors that the VPort Agent has encountered, right click the
VPort
Agent
icon in the Windows notification area and select
Show Log
To save the events to disk, copy and paste them into an application such as Notepad.
There is a more detailed events log that your authorized Zignature Pad service
representative may ask you to access:
To view past events, navigate to these locations:
o
C:\Program Files (x86) \10ZiG\VPort logview.exe
OR
o
C:\Program Files\10ZiG\VPort logview.exe
To view the events in real time:
o
In the
VPort Agent
tab, select
Show log of all modules
NOTE
: For
, see the last section of this guide.
To see a log of the Document Monitor activity at the bottom of the Document Monitor
screen:
1.
In the
Document Monitor
tab, select
Show Document Monitor log
.
2.
Click
Apply
.
Cleaning Instructions
Glass Window
Do not use abrasive or highly alkaline cleaners.
The maintenance section deals with these topics
:
System errors and events
Instructions for cleaning
New pen batteries
Software updates
Firmware updates
Hardware updates
Storage space maintenance
Uninstalls
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