10ZiG Technology Limited ZiGnature Pad 1400, Руководство пользователя

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Bar and select Start Task Manager . In the Services tab, change the status of
the 10ZiGVPortService to Manual and stop the service.
Documents Not Printing
Symptom
In the Document Monitor, you click the Print last un/signed document
buttons and , but the printer does not print your document.
Cause You have not defined a printer.
Fix See Configuring for Printing .
Large Output Files
Symptom The size of the output files (PDF format) is considerably larger than the original
input files, in the region of a 40% increase.
Cause
Every page of the resulting PDF contains a picture in TIFF format with LZW
compression (not text format) to make the PDF file PDF/A format compatible.
In addition, the PDF file includes signing history (visible in the Adobe Reader
properties) and signature biometric data.
Fix None; this is normal behavior.
Output is Displayed Incorrectly or “Negative response...” Message
Symptom Large documents may cause the “Negative response...” message to appear or
VPort may display your document incorrectly.
Cause Your document is particularly long or heavy.
Fix Break the document into two. See Split Large Documents .
In Adobe Reader, “At least one signature has a problem”
Symptom When viewing a signed document in Adobe Reader, you see the “At least one
signature has a problem” message.
Cause The user has not been added to the list of trusted identities.
Fix In Adobe Reader, click Certificate Details… , the Trust tab, Add to Trusted
Identities , and OK .
User Cannot Connect to Same Zignature Pad from Different Computer
Symptom
When using a Citrix server or Terminal server, a user logged in to the network
wants to work with Zignature Pad on more than one computer but cannot
connect to the Zignature Pad.
Cause Zignature Pad is logically connected to only one remote computer.