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CG000542 | Rev A
User Guide | CytAssist Instrument | Troubleshooting
The touchscreen will guide the user through recoverable errors. If the
error continues, or if the instrument has seen critical or intermediate
with the error code displayed.
Support will request log files for troubleshooting. Upload pertinent logs
to 10x Genomics by navigating to the Logs menu option on screen. (See
There are two types of errors:
Critical Errors
– When the instrument has seen a critical error, the run
will immediately abort. Do not proceed with any further runs. Contact
with the error code.
• System Error
• Run Error
• Canceled
User Recoverable Errors
– Follow error handling instructions through
the touchscreen and continue the run.
• Slide Error
• Network Error
• Update Error
Error Screens
Содержание 1000433
Страница 5: ...Introduction 6 Introduction 7 Product Identification 7 Product Specifications ...
Страница 8: ...Safety Compliance Information 9 Safety 10 Regulatory ...
Страница 11: ...System Components 12 System Components 13 Accessory Kits ...
Страница 24: ...Menu Options 23 Menu Options 26 Firmware Update Procedure ...
Страница 42: ...Maintenance 41 System Maintenance 43 Moving Shipping the Instrument ...
Страница 48: ...Troubleshooting 47 Troubleshooting 49 Error Screens ...