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Potential Incorrect Use and Fault Conditions
This turntable is manufactured to the highest standards and undergoes strict quality
controls before leaving the factory. Faults that may possibly occur are not necessarily
due to material or production faults but can sometimes be caused by incorrect use or
unfortunate circumstances. Therefore the following list of common fault symptoms
has been included here.
There is no power:
- The turntable is not connected to the power adapter.
- No power at the outlet.
The platter doesn’t turn although the unit is switched on:
- The unit is not connected to the main power supply.
- No power at the outlet.
- Drive belt is not installed or has slipped off.
No signal through one or both channels:
- Phono input not selected on amplifier.
- Amplifier not switched on.
- Amplifier or speakers muted.
- No connection to the speakers.
- No connection between turntable and amplifier.
- Wire leads not connected the cartridge.
Strong hum on phono input:
- No ground connection from cartridge, arm, or arm cable to amplifier or ground loop.
- Turntable is too close to speakers.
Distorted or inconsistent sound from one or both channels:
- Turntable is connected to wrong input of the amplifier.
- Needle or cantilever damaged.
- Drive belt overstretched or dirty.
- Platter bearing without oil, dirty or damaged.
- Dust on stylus.
- MM / MC switch on pre-amplifier set incorrectly.
Does the arm automatically go onto the record to play and vise versa?
- The turntable is not automatic, so you should manually put the tonearm onto the
record or put it back.
Cannot connect to the Bluetooth speaker:
- The turntable is not powered on.
- The Bluetooth transmitter has turned off because Bluetooth is not connected in 2
minutes.
- Your Bluetooth speaker is not in pairing mode.
- When connecting Bluetooth for the first time, please reset the Bluetooth speaker
or Bluetooth headphones that you want to connect and clear all Bluetooth pairing
records.
- Please turn off other devices' Bluetooth function except for the Bluetooth speaker
or Bluetooth headphones you want to connect(including the Bluetooth on your
phone).
- The initial connection may take longer, usually between 30 to 80 seconds. After
a successful connection, the subsequent connection time will be shortened to
10 seconds. But due to differences in Bluetooth protocols among various brands
and models of speakers or headphones, the connection time may sometimes be
extended. Please be patient and wait.
- Due to differences in Bluetooth protocols among various brands and models of
speakers or headphones, there may be cases where the Bluetooth connection is
unsuccessful.
Needle isn't touching the record:
- The screw on the tonearm rest may have loosened during transport. Gently turn this
screw clockwise to move the needle stylus closer to the record.
Needle is scratching the record's surface:
- Gently turn the tonearm rest screw anticlockwise to move the needle stylus away
from the turntable.
NOTE:
Factory screw tightness is based on the thickness of the included slip mat.
If a thinner or thicker 3rd-party slip mat is used, gently adjust the screw as needed
following the steps in the last two situations.
This product’s packaging is made from environmentally friendly material
and can be disposed of at your local recycling plant.