Westpac Presto Smart VX690 User Manual Download | Manualshive

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Presto Smart

VX690.

User guide.

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Summary of Contents for Presto Smart VX690

Page 1: ...Presto Smart VX690 User guide...

Page 2: ...arging your Terminal 10 2 5 Manual Start and Shutdown 11 3 0 Procedures 11 3 1 Main Menu 11 3 2 Contactless Transactions 12 3 3 Chip Card Transactions 12 3 4 Magnetic Stripe Transactions 13 3 5 Cancel...

Page 3: ...90 enables you to process Purchases Purchases with Cash Out for Debit Cards if enabled Refunds Mail telephone order MOTO and eCommerce transactions subject to Westpac approval Cash Out transactions fo...

Page 4: ...ll merchant receipts printed in a secure manner for reconciliation and in case of terminal failure Refer to Section 16 0 Records in the Merchant Business Solutions Card Acceptance by Business Terms an...

Page 5: ...rent function and return to the home screen and is the same as using the Cancel or No buttons displayed on the touch screen This button is also used to power off the terminal when held down for 10 sec...

Page 6: ...ed on the base the Presto Smart VX 690 terminal will automatically turn on To turn on the terminal manually hold the key down for 10 seconds until the start up screen is displayed on the terminal ii T...

Page 7: ...until the transaction is complete and the terminal prompts you to remove it 4 If there is an error with reading the chip on the card the terminal may prompt you to swipe the card 3 4 Magnetic Stripe...

Page 8: ...If ETH is the comms type enabled for Presto Smart VX 690 then Ethernet wired will be displayed Press Pair with POS on the terminal screen to continue 2 Start POS pairing Use the below information to p...

Page 9: ...t the terminal is paired with 5 0 Disconnecting from the Point of Sale This function will have to be performed in the event of Connecting the terminal to another POS Swapping the terminal Switching to...

Page 10: ...minal from the POS Select Yes to proceed 5 UnpairingTerminal The terminal will display Unpairing terminal Step Terminal Display Action 6 Terminal Unpaired The terminal will now display Terminal Unpair...

Page 11: ...try is complete the cardholder can press the touch screen or the key Note If the customer does not wish to enter a PIN it can be bypassed for certain card types by leaving the PIN blank and pressing t...

Page 12: ...Account Select the required account Cheque or Savings and press the touch screen or the key 3 Signature PIN or Enter Total Amount AUD 6 00 The cardholder can now enter their Personal Identification Nu...

Page 13: ...ayed will be inclusive of the Cash Out amount Insert swipe or tap the customer s card See Section 3 0 Procedures 3 1 Cheque 2 Savings 3 Credit Select Account Select the required account Cheque or Savi...

Page 14: ...t Select the required account Cheque or Savings and press the touch screen or the key Note Cash Out is only available on cheque and savings accounts 3 Signature PIN or Enter Total Amount AUD 6 00 The...

Page 15: ...r the key Note To obtain your Merchant Password please call the Merchant Helpdesk 2 Insert Swipe card Tap card Press for Manual Total Amount AUD 5 00 Insert swipe or tap the customer s card See Sectio...

Page 16: ...Insert Swipe card Tap card Total Amount AUD 6 50 Once the Purchase with Tip transaction has been initiated from the POS the terminal will immediately change to the present card prompt The Total Amount...

Page 17: ...lay on the Terminal if the Tipping feature has been enabled You may enable or disable the Tipping feature by contacting the Merchant Helpdesk Step Terminal Display Action 1 Total Amount AUD 5 00 Enter...

Page 18: ...ll only be available if your Point of Sale device supports this functionality and subject to Westpac approval For more information on how to register as a MOTO merchant contact the Merchant Helpdesk N...

Page 19: ...ers card control number if a correction is required press the yellow clear key once the value is correct press the touch screen or the key If no number is present leave blank and press the touch scree...

Page 20: ...l immediately change to the present card prompt The terminal will now display the Insert Swipe card screen or press for manual pan input 2 Signature PIN or Enter Total Amount AUD 5 00 The cardholder c...

Page 21: ...ocessing the Pre Authorisation Completion 3 Approved The terminal will display the transaction result and send the response back to the POS 6 11 Pre Authorisation Cancellation A Pre Authorisation Canc...

Page 22: ...he cardholder can now enter their Personal Identification Number PIN Once entry is complete the cardholder can press the touch screen or the key Note If the customer does not wish to enter a PIN it ca...

Page 23: ...Declined Reason Press ENTER Key The terminal will display the transaction result and send the response back to the POS 6 14 Pre Authorisation Extend A Pre Authorisation Extend is used to increase the...

Page 24: ...saction result and send the response back to the POS 6 16 Phone for Auth The Phone for Auth screens are displayed when the terminal is offline EFB mode and a transaction above the terminal floor limit...

Page 25: ...s card presentment method will not have a Surcharge applied When using Surcharging via the Terminal you must not also add Surcharge amounts via the POS This will result in a duplicate Surcharge being...

Page 26: ...that identifies the issuer and the particular cardholder account PIN Personal Identification Number A number used as a security access code for EFTPOS transactions POS Point of Sale A POS system is us...

Page 27: ...s until the terminal back light turns on No response from the terminal Ensure that the power cable is securely connected to the base and the terminal is charging Power off the terminal for 10 seconds...

Page 28: ...54 This page has been left blank intentionally...

Page 29: ...ents herein should be used for general information purposes and not as advice Merchants should seek independent advice 2018 Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit li...

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