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User Manual

version 1211

Please Keep this User Manual

in a Safe Place for Future Reference

Thank you for your Business!

QuickPay

 Debit Terminal

Equipment Make / Model  - 

 

Verifone Vx510

Summary of Contents for Vx510

Page 1: ...User Manual version 1211 Please Keep this User Manual in a Safe Place for Future Reference Thank you for your Business QuickPay Debit Terminal Equipment Make Model Verifone Vx510 ...

Page 2: ...y are claiming that they work with or for the company that sold them the terminal or they are associated with Terminal Support or Tech Support It s a very old scam to call up a business and claim you re associated with someone the business is already doing business with so this is nothing that s really new as this has been going on for many years in different forms Typically they will call a merch...

Page 3: ...phone line at any local office supply store or electronics supplier If you think terminal is not functioning correctly before calling Tech Support un plug the terminal wait a few seconds and plug it back in This reboots the system similar to restarting a computer and resets all of the internal system settings NOTE Damage caused by electrical power surges are not including phone line surge to inter...

Page 4: ... far left side of terminal to accept fee 5 6 After accepting fee terminal will start dialing out and will show Connecting and Transmitting 7 8 Use buttons on the Right for Selection Use buttons on the Right for Selection Use buttons on the Right for Selection Use buttons on the Right for Selection NOTE After seeing Transmitting on the screen the screen goes blank for a few seconds waiting for an a...

Page 5: ...ER button End Date today s report Put in today s FULL 8 digit date no need to hit green ENTER button Terminal will start printing Report 3 4 Printing DUPLICATE RECEIPTS If the terminal doesn t print a customer receipt due to running out of paper or due to the paper door being open a Duplicate Reciept can be printed to verify a transaction Get into the Report Menu using the instructions above then ...

Page 6: ...t to the Customer for their records DO NOT CASH any receipt present by a customer that says Customer Copy Do Not Cash unless it also includes the top portion which is the Merchant s Copy Merchant s Copy of all withdrawals should be kept on file for at least one year in the event a customer makes a claim that the transaction was un authorized In that event the processor will need a copy of the Merc...

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