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Package Contents 

 

HS-3510W-E/3512W-E/3514W-E desktop 
POS with Epson TM-m30 POS receipt printer  
(x 1) 

 

24V/60W Power Adaptor  (x 1) 

 

Power cord  (x 1) 

 

3-inch wide thermal paper roll (x 1) 

 

Desktop mounting kit pack   (x 1) 
(including 1 desktop mounting bracket,  
4 fixing screws, 4 plastic anchors) 

 

User manual (x 1) 

Product Feature 

 

Innovative All-in-one Terminal

 

This compact all-in-one 10”/12”/14” touch POS now comes with a 
detachable receipt printer for easy maintenance. Add an optional 2D 
barcode scanner while the printer is on board, making HS-3510W-
E/3512W-E/3514W-E the most well-rounded all-in-one POS terminal in 
the market. 

 

Integrated Design with Advanced Manageability

 

HS-series integrates the most widely used peripherals including 3” 
thermal printer, MSR, fingerprint sensor, 2D barcode scanner and 2nd 
customer display to support your daily POS operation. The detachable 
modularized design allows quick access to the components, enabling fast 
and easy service and upgrades. 

 

Aesthetics

 

Dressed from head to toe in timeless black or white color, the only trend 
that never goes out of style, and with stylish touches added throughout, 
HS-series is not just a piece of machinery, it is an elegantly crafted piece 
of art that looks right at home in any store decoration. 

 

Built-in Epson TM-m30 POS Receipt Printer 

HS-3510W-E/3512W-E/3514W-E series specially incorporate Epson 
TM-m30 POS receipt printer with existing all-in-one POS system to 
offer users alternative solution for receipt printing.  

 

 

 

15650902020 Ver. A0

 

http://www.posiflex.com

 

HS-3510W-E/3512W-E/3514W-E 

       JIVA Desktop POS 

         User Manual 

Summary of Contents for 3512W-E

Page 1: ...st widely used peripherals including 3 thermal printer MSR fingerprint sensor 2D barcode scanner and 2nd customer display to support your daily POS operation The detachable modularized design allows quick access to the components enabling fast and easy service and upgrades Aesthetics Dressed from head to toe in timeless black or white color the only trend that never goes out of style and with styl...

Page 2: ... LED Indicator Paper LED Indicator 3 Track Magnetic Stripe Reader Optional Printed Paper Exit HS 3510W E 3512W E 3514W E P CAP Touch LCD Panel Paper Roll Cover Release Lever Fingerprint or iButton Sensors Optional Posiflex 2D Scanner Optional Printer Power Button Form Feed Button ...

Page 3: ...3 Cable Exit Rear View Left Side View Right Side View Power Button RFID Card Reader Optional Top I O Interface Cable Cover Bottom I O Interface Cable Cover ...

Page 4: ...14W E Top I O Interface Bottom I O Interface Bottom I O Interface DB 9 COM Ports Rubber Pad DB 25 Parallel Port PS 2 Port USB 2 0 Port RJ 50 COM Port VGA Port USB Ports RJ 10 Cash Drawer Port 24V DC IN Power Jack RJ 45 LAN Port Line Out Rubber Pad Mounting holes ...

Page 5: ...n the figure 2 Hold the bottom I O interface cover with your thumb and forefinger and then gently pull the cover outwards to remove the cover 3 Connect power adapter and I O cables to the bottom I O interface 4 Have the cover join to the wedge portions of the bottom I O interface 5 Before pushing the cover back into place neatly thread the cables through the cable exit 6 Press down the cover to cl...

Page 6: ...l inside the paper roll compartment of the printer as illustrated in the figure 3 Unroll the thermal paper and drag the loose end of the paper till it extends towards the paper cutter 4 Make sure the loose end sticks out of the opening of the paper roll compartment Then close the paper roll cover by pushing it back at the center of the top side of the cover with a click sound 5 Make sure the paper...

Page 7: ... Receipt Printer HS 3510W E 3512W E 3514W E offers a quick solution to help you to replace Epson TM m30 POS Receipt printer when there is a need Please go through the steps described below to achieve the purpose Before proceeding the procedure please ensure that the terminal is completely shut down 1 After laying POS terminal on a flat surface with its bottom facing towards you remove the screw sh...

Page 8: ...the new printer 7 Plug the cable to DC IN power jack of the new printer 8 Carefully support the printer with both of your hands and then push it back into the rear case of HS 3510W E 3512W E 3514W E terminals 9 After ensuring the front cover is well attached to the rear case insert the screw which you removed in step 1 to the screw hole at the bottom and then fasten it properly as the figure shows...

Page 9: ...cket to drill two holes on the surface Each hole has to be at least 4 1 or 6 25 mm diameter and 8 3 1 or 35mm in depth 3 Insert two plastic anchors into the holes you drilled in step 2 and use a hammer to tap the plastic anchors into the drilled holes 4 After well attaching two screw holes of the mounting bracket to the plastic anchors insert two self tapping screws into the plastic anchors throug...

Page 10: ...eter and 8 3 1 or 35mm in depth 7 2 Push the POS in the direction shown by the arrow to reomve it from the mouting bracket 7 3 After pushing two plastic anchors into the drilled holes tap the plastic anchors into the drilled holes with a hammer 7 4 Refer Step 6 to mount the POS to the bracket 7 5 Apply two self tapping screws through the mounting holes into the two plastic anchors Then fasten the ...

Page 11: ...vised NOT to install an operating system on HS 3510W E 3512W E 3514W E without professional instructions Not only might the careless handling during installation cause irreversible damage to your system but also the improper installation likely leads to system malfunction or failure Please contact with your dealers about the issues of operation system installation Performing System Recovery For HS...

Page 12: ...514W E which is preloaded with Windows OS please carefully go through the sequences described below to properly shut down the system 1 Right click on Start button on the taskbar 2 In the pop up menu select Shut down or sign out Shut down to completely power down the POS system However it is likely that POS terminals cannot restart or shut down normally due to the unexpected reasons In such a case ...

Page 13: ...g your MSR cards through the reader 1 Make sure to swipe your card with the side of magnetic stripe facing up 2 Make sure to swipe your card along the track of the reader from left to right or from right to left in the direction shown below Using the RFID Card Reader Optional To retrieve data through the RFID card reader tap your Mifare card against the RFID reader as shown below ...

Page 14: ...Also to adjust the scanning angle of the scanner you may tilt the scanner up and down as indicated in the figure below Using Fingerprint or iButton Sensors Optional As for access control to your computer two optional identification mechanisms are provided and integrated in HS 3510W E 3512W E 3514W E The fingerprint and iButton sensors Either will work to verify an individual s identity In order to...

Page 15: ...ficant to observe the status of LED indicators anytime to ensure your printer functions normally For more detailed information about LED status please refer to the user manual for Epson TM m30 POS 3 Receipt Printer on Epson official website Adjusting LCD Monitor for a Better Viewing Angle For an optimal viewing angle please tilt the LCD monitor up and down in the directions shown by the arrow in t...

Page 16: ...SB 2 0 ports one on the top I O plate and the other three on the bottom I O plate Audio Port Line Out DC In Jack 1 x 24V DC In on bottom I O plate Ethernet Port 1 x 10 100 1000 Mb LED Indicator Power ON standby bi color LED indicators Ethernet link LED indicator on Ethernet connector Printer error paper out LED indicators Extension Slot Mini PCIe slot Optional Items MSR WiFi RFID Reader Fingerprin...

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