POSIFLEX KS - 6910 series Technical Manual Download

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KS-6910/6910TS/6910HS

Technical Manual

Rev.: Original

MANUFACTURED BY:

POSIFLEX TECHNOLOGY, INC.

ISO-9001

AND

ISO-14001

CERTIFIED MANUFACTURER

6,WU-CHUAN RD.,HSIN-CHUANG TEL: 886-2-2991599 (REP.) FAX: 886-2-2991819, 2991808

(WU-KU INDUSTRIAL ZONE)

http://www.posiflex.com

http://www.posiflex.com.tw

TAIPEI HSIEN, TAIWAN

http://www.posiflexusa.com

EMAIL: [email protected]

KS-6910

KS-6910TS

KS-6910HS

Summary of Contents for KS - 6910 series

Page 1: ...AN ISO 9001AND ISO 14001 CERTIFIED MANUFACTURER 6 WU CHUAN RD HSIN CHUANG TEL 886 2 2991599 REP FAX 886 2 2991819 2991808 WU KU INDUSTRIAL ZONE http www posiflex com http www posiflex com tw TAIPEI HSIEN TAIWAN http www posiflexusa com EMAIL posiflex posiflex com tw KS 6910 KS 6910TS KS 6910HS ...

Page 2: ...is a member of the POSIFLEX integrated point of sale terminal product family The KS is a compact point of sale system that gives the most user friendly application interface by providing a touch control LCD panel and combines the performance and affordability of personal computers with the elegance and reliability of business machine The KS series also provides the built in networking capability f...

Page 3: ...anel 11 Display 11 Physical Specs 11 Internet Connections 12 Environment 12 Compliances and Certifications 12 Reliability Specifications 13 Resistive Touchscreen Life Expectancy 13 MSR Life Expectancy 13 System Overall Reliability 13 System Definitions 14 Block Diagram 14 Pinouts Definitions 17 12 V DC IN 2 5 5 5 CONNECTOR 17 IRQ Assignments 22 Peripherals and Accessories 23 KP 450 45 Key Programm...

Page 4: ...tup 28 Posiflex USB Touch Tools 29 Posiflex USB Touch Manager 29 USB Touch Calibrator 32 USB Touch Edge Acceleration Tool 33 USB Touch Right Button Tool 34 Hot Key Control Specifications 35 Write to MCU 35 Read from MCU 36 Disassembly and Replacement 37 Replacing HDD SSD 37 Replacing Main Board 38 Hardware Details 39 Main Board 39 Jumpers and Connectors 41 Spare Parts List 44 ...

Page 5: ... voice communication easy through VOIP technology via either LAN or Wi Fi The optional accessories available to KS 6910TS include wall mount kit and customer pole display enabling easy flexible setup configuration and friendly customer service respectively KS 6910 and KS 6910TS can also be coupled BonusPay and smart card reader CC 1000 to enhance payment convenience Serving as a versatile infotain...

Page 6: ...s storage expansion by SSD and CF card 10 inch resistive touchscreen LCD with 1024x768 resolution Quiet operation and dustproof capability achieved by fan free design Outstanding heat dissipation capability by aluminum die casting Push to open power switch protective cover to prevent accidental shutdown Tiltable LCD with adjustment angle from 20 to 90 Compact design with an optional built in MSR a...

Page 7: ...ck access to frequently used functions Camera hand free calling home page and volume adjustment With corresponding software application or driver KS6910HS can also provide with following features Internet access to radio music and video on demand Video conferencing via VoIP Household surveillance Emergency assist request System Customization Options Must be specified on ordering OS Windows CE Wind...

Page 8: ... 2x20 LCD customer display default 200mm pole PD 2605 PD 2605U 2x20 VFD customer display default 200mm pole COM4 connection with converter cable P N 21862033420 VGA Interface 15 Pin D SUB with converter cable P N 21862062300 WB 6812 Wall mount kit Fingerprint Sensor KS 6910TS Side mounted programmable keypad KP 450 KS 6910 MSR 2 or 3 tracks and JIS II KS 6910 KS 6910TS Wi Fi 802 11 b g n KS 6910TS...

Page 9: ...or SSD Optional Power Supply DC Power Adapter Input Voltage Range 100 240 V AC Input Load limit 2 0 A max Input Frequency 47 63 Hz Input Current 1 2 A Max 115 V AC 60Hz with full load 0 6 A Max 230 V AC 50HZ with full load Output Voltage 12 V DC Output Current 4 16 A Temperature Operating 0 to 40 Storage 20 to 85 Humidity Operating 8 to 90 Storage 5 to 90 System Power Consumption Max 50W System Po...

Page 10: ...n Location Power Status Off Blue Orange No power input The system is power on The system is on standby mode Missed Call Off Flashing Normal mode Incoming Call missed Must be configured and enabled by dedicated software KS 6910HS LED Indicator Description Location Power Status Off Blue Orange No power input The system is power on The system is on standby mode Missed Call Off Flashing Normal mode In...

Page 11: ...W x 600 H RGB Memory DVMT 4 0 Backlight LED Color Depth 16M Colors Tilt Angle 20 to 90 KS 6910TS KS 6910HS Screen Size 10 TFT LCD Display Area 202 75mm W x 152 06mm H Resolution 1024 W x 768 H RGB Memory DVMT 4 0 Backlight LED Color Depth 16M Colors Tilt Angle 20 to 90 Physical Specs KS 6910 KS 6910TS KS 6910HS Dimension W x H x D 259 8 x 269 x 206 mm 12 2 x 8 11 x 10 6 310 x 269 x 206 12 2 x 8 11...

Page 12: ... b g n KS 6910TS KS 6910HS Environment Temperature Operation HDD 0 C to 40 C 14 F to 110 F Operation SSD 0 C to 50 C 14 F to 120 F Storage 20 C to 60 C 4 F to 140 F Humidity Operation 20 RH 90 RH non condensing Storage 20 RH 90 RH non condensing Compliances and Certifications System CE FCC RoHS WEEE ISO14001 ISO9001 Power Supply CE FCC WEEE UL TUV PSE ...

Page 13: ...cations Resistive Touchscreen Life Expectancy Each touch point can sustain more than 10 million touches MSR Life Expectancy The Magnetic Stripe Reader MSR provided by Posiflex can sustain more than 500 000 passes System Overall Reliability The Mean Time between Failure MTBF of the system is 50 000 hours at 90 confidence level ...

Page 14: ...2 DB9M COM3 RJ45 COM4 internal LPC Debug AC97 CODEC Realtek ALC 662 USB0 USB1 USB2 USB3 USB Touch Wi Fi MSR Lineout LPC USB 2 0 CF reader IDE Touch Panel Touch Controller LCD Panel LCD Controller DRAM SO DIMM1 DDR3 800 FSB HDD SSD SATA SATA port DMI Giga LAN RTL 8111DL CR Port Cash Drawer RJ45 Port PCI E BIOSROM SecureCore SPI Power Manager PSU Circuit 12V DC Control Button CLK GEN ICS9LPR501 LVDS...

Page 15: ...C97 CODEC Realtek ALC 662 USB0 USB1 USB2 USB3 USB Touch Wi Fi MSR Lineout Speaker Handset Speaker Handset MIC Internal MIC LPC USB 2 0 CF reader IDE Touch Panel Touch Controller LCD Panel LCD Controller DRAM SO DIMM1 DDR3 800 FSB HDD SSD SATA SATA port DMI Giga LAN RTL 8111DL CR Port Cash Drawer RJ45 Port PCI E BIOSROM SecureCore SPI Power Manager PSU Circuit 12V DC Control Button CLK GEN ICS9LPR5...

Page 16: ...der IDE Touch Panel Touch Controller LCD Panel LCD Controller DRAM SO DIMM1 DDR3 800 FSB HDD SSD SATA SATA port DMI Giga LAN RTL 8111DL CR Port Cash Drawer RJ45 Port PCI E BIOSROM SecureCore SPI Power Manager PSU Circuit 12V DC Control Button CLK GEN ICS9LPR501 LVDS Fingerprint Sensor μP Hotkeys COM4 internal VGA CRT Parallel LPC CPU Pineview D SC Pineview D DC AC97 CODEC Realtek ALC 662 Lineout S...

Page 17: ... GND LAN Port This port is defined as 1G base T or 100 base T or 10 base T LAN port This port is utilized by the system in PnP Plug N Play IRQ assigned is not fixed for this port Most usual observation is IRQ 11 PIN Definition for 10 100Mbps Definition for 1Gbps 1 TD DA 2 TD DA 3 RD DB 4 NC DC 5 NC DC 6 RD DB 7 NC DD 8 NC DD 1 2 3 4 5 6 7 8 Green Orange Center Outer ...

Page 18: ...put is a 150 msec grounding signal The power to cash drawer solenoid is DC 12 V nominal The command to open cash drawer is decoded through COM 1 The drawer open indication can be detected by software through status check on RI signal of COM 1 To ensure CR port functioning normally Com1 DB9M must be connected all time either with a peripheral or a RS232 Terminator Plug P N 21700009141 Pin Definitio...

Page 19: ...lug P N 21700009141 Pin Definition Alternative 1 DCD 2 RX 3 TX 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 5V DC Disable Enable Note To enable 5V output function for COM1 or COM2 in BIOS setting 1 Ensure pin 1 and pin 3 of JP9 is set to short refer to Hardware Details 2 Press F2 right after switching on the system to access BIOS Setup 3 On Intel tab select the option COM1 5V output or COM2 5V output by pressi...

Page 20: ... CMOS setup as COM1 COM2 5V DC output can be enabled by Jumper setting JP8 Pin Definition Alternative 1 GND 2 DCD 3 RX 4 TX 5 DTR 6 GND 7 DSR 8 RTS 9 CTS 10 5V DC Disable Enable Note To enable 5V output function for COM3 in BIOS setting 1 Ensure pin 1 and pin 3 of JP8 is set to short refer to Hardware Details 2 Press F2 right after switching on the system to access BIOS Setup 3 On Intel tab select...

Page 21: ...TS 6910HS Technical Manual 21 SATA HDD Connector Pin Definition 1 GND 2 TX 3 TX 4 GND 5 RX 6 RX 7 GND HDD POWER CONNECTOR This connector is a small 4 pin connector with housing Pin Definition 1 5 VDC 2 GND 3 GND 4 NC 7654321 4 3 2 1 ...

Page 22: ... RJ45 10 LAN RJ45 11 To change the IRQ for a serial port 1 Press F2 right after switching on the system to access BIOS Setup 2 On I O Device configuration tab select Interrupt under the port name Serial port 1 2 3 you wan to configure 3 Press Enter to edit select the IRQ you want to assign with and then press Enter to apply the change 4 Press F10 to save the changes and exit BIOS setup ...

Page 23: ... or ISO 3 tracks track 1 track 2 track 3 or JIS I II Characteristic parameters of ISO readers can be set via software AAMVA CA DMV format supported in ISO 3 tracks model Optical Fingerprint Sensor Detection area 14 6 x 18 1 mm nominal at center Gray scale 8 bits 256 levels Resolution 512 dpi Customer Display Model Number PD 76x4 Display STN LCD Graphic Display 240 x 64 dots Digit height 8 47 mm Di...

Page 24: ...mm Total Depth 110 mm Display Head Height 57 5 mm Display Head Width 196 6 mm Display Head Height 39 5 mm Case color Black Ivory Connection Interface RS 232 USB Model Number PD 309 PD 309U Display LCD Number of digits 20 digits row 2 rows Dot matrix 5 x 7dots Digit height 9 66 mm Digit width 6 mm Display color Dark Blue or Green Total Height 200 mm Total Width 221 mm Total Depth 110 mm Display Hea...

Page 25: ...ach hole leaving the flat end with hole of the plastic cotter at the outside opening of the hole Use a hammer to tap the plastic cotter in gently if necessary 2 Remove the template and hold the bracket against the wall Make sure that the wider part of each of the four matching holes faces in the upward direction Screw at screw holes through matching holes into plastic cotters 3 To hang main unit o...

Page 26: ...6910 6910TS 6910HS Technical Manual 26 5 For alternative application of the bracket to a VESA joint mechanism instead of the rigid wall please screw the bracket to the joint mechanism at appropriate set of metal bosses in center of backside of the bracket ...

Page 27: ...g to the modem it connects to To enable Resume on Modem Ring 1 Under Power tab select Resume On Modem Ring and then press Enter to edit 2 Select On default off and press Enter to apply the change 3 Connect the system to a modem with a RS232 DB9M cable Resume On Time By enabling this option the system would wake up on a specific time To enable Resume on a set time 1 Under Power tab select Resume On...

Page 28: ...ress Enter to apply the change Save Changes and Exit BIOS To apply all changes and exit BIOS setup Press F10 to save the changes and exit or Select Exit tab select Exit Saving Changes and then press Enter Peripheral Setup HDD SSD and CF Reader Issues As described in the User s Manual the system data storage device may take variation from the default 2 5 SATA HDD in main unit to have an optional 2 ...

Page 29: ...iflex USB Touch Manager serves as the portal of the other tools and a touchscreen settings manager Posiflex USB Touch Calibrator can correct touch point sensing accuracy USB Touch Edge Acceleration Tool can help to accelerate cursor toward the edge of the screen When USB Touch Right Button is active any touches on the screen can act like clicking with right mouse button Posiflex USB Touch Manager ...

Page 30: ... for more than the defined delay of the time will call up context menu just as right clicking with mouse Delay can be adjusted in Time delay for Touch_to_RightButton under General settings up to 3 seconds Enable Touch_to_Calibrate Once the checkbox is selected and click Apply to apply the change touching and holding for more than the defined delay of the time will call up a dialogue box directing ...

Page 31: ... to the touched point until releasing the finger or stylus from the screen Click and drag to create a selection area No Drag and drop No Double Click Yes General Settings Buzzer Frequency Available when the Enable Buzzer option is selected Adjust the sound pitch of the buzzer Buzzer Duration Available when the Enable Buzzer option is selected Adjust how long the beep lasts Double Click Area Decide...

Page 32: ...point in alignment 1 Run Posiflex USB Touch Calibrator 2 Click Start to proceed to calibration process otherwise click Exit to quit 3 As onscreen instructions suggest touch on the center of each crosshair mark 4 The calibration takes five steps and ends in returning to Posiflex USB Touch Calibration Utility dialog box 5 Click Exit to quit ...

Page 33: ... be difficult to touch with finger or even stylus To activate edge acceleration function 1 Click to select any of the Enable Left Enable Right Enable Top Enable Bottom check box to decide the side s needs edge acceleration 2 Margin parameter decides the distance to the edge where acceleration starts to activate Click to increase the value to decrease it 3 Compensation parameter decides the distanc...

Page 34: ...S 6910HS Technical Manual 34 USB Touch Right Button Tool Posiflex USB Touch Right Button can emulate screen touch as right clicking To do so 1 Run USB Touch Right Button Tool 2 Click One Shot Right Button and then the next touch on the screen would act as right click ...

Page 35: ...ates with MCU through COM5 RS232C Baud rate 9600 Parity check none Data bit 8 Stop bit 1 by either write or read Write to MCU Write Command Result V 0 9 DEFAULT 5 0 mute 9 MAX Volume adjustment T e g E0H1B0C0A0U0D0X5 MCU to report status every second Q MCU to stop reporting status S e g E0H1B0C0A0U0D0X5 MCU to report current status once F1 Message LED Flashing F0 Default Message LED Off COM5 RS232...

Page 36: ...andset Picked H0 Handset Hang H1 Emergency Button not pressed E0 Default Emergency Button pressed E1 Home Button not pressed B0 Default Home Button pressed B1 Call Button not pressed C0 Default Call Button pressed C1 Camera Button not pressed A0 Default Camera Button pressed A1 Speaker Up Button not pressed U0 Default Speaker Up Button pressed U1 X 0 to 9 Speaker Down not pressed D0 Default Speake...

Page 37: ...HS 1 Place the terminal on a flat surface with LCD panel facing down 2 Remove the two screws of the HDD SDD cover on the back KS 6910 series model as shown in the picture 3 Remove the two screws securing the HDD SSD as shown in the picture 4 Hold firmly onto the HDD and pull it out of the chassis 5 Before inserting an SSD it must be mounted onto the SSD holder P N 16480101010 first ...

Page 38: ...on the chassis are in alignment Replacing Main Board To open up the main chassis and replace the main board 1 Remove the screw on each corner on the back of the main chassis and then use a flat tip screwdriver to ply open the chassis 2 Unplug all the connectors from the main board It s highly recommended to label the connectors before disconnecting them 3 Remove all the screws on the main board an...

Page 39: ...Hardware Details Main Board KS 6910 6910TS 6910HS Technical Manual 39 Hardware Details Main Board TOP ...

Page 40: ...Hardware Details Main Board KS 6910 6910TS 6910HS Technical Manual 40 BOTTOM ...

Page 41: ... 2 Short MSDOS Win98 2000 XP Default Open Fujitsu touch panel 3 4 Short ELO or OEM touch panel Default Open Linux WinCE Win98 2000 XP JP6 USB Touch OS Setting 5 6 Short MS DOS JP7 Reserved for manufacturer Default Close 1 3 Short COM3 outputs 5V Default 3 5 Short COM3 RI 2 4 Short COM4 outputs 5V Default JP8 COM3 4 DC output1 4 6 Short Com4 RI 1 3 Short COM1 outputs 5V Default 3 5 Short COM1 RI 2 ...

Page 42: ...For Debug Use EG1 Emergency use LED EXT_SATA1 External SATA Port 7 Pin Connector SATA_PWR1 External SATA Port Power Connector HOT_KEY BACK_HOME CALL CAM_DET VOLUME_UP DOWN function key INT_SATA1 SATA HDDport connector J1 Firmware update header for touch panel controller J10 Firmware update header for hot key controller LAN 110 100 100m LAN port LED1 Power Standby led headrlpt1 LPT1 LVDS1 Panel hea...

Page 43: ... 6910 6910TS 6910HS Technical Manual 43 SPKL Speaker header L SPKR Speaker header R SW1 Power switch TOUCH1 Touch panel 5 pin USB1 Dual high stack USB port USB2 Dual high stack USB port VGA1 External VGA connector WIFI External WI FI connector ...

Page 44: ...elf Tapping Screw 3 8L 106 1 36444032000 10 4 Touch Panel Assembly w Packing 107 1 16440107010 Left LCD Holder for KS 6910 108 1 39684002000 10 4 LCD Panel Assembly w Packing 109 1 16440108010 Right LCD Holder for KS 6910 110 1 36444033000 10 4 LCD Adapter Board Assembly w Double Side Tapes 111 1 21863061623 LVDS Cable for KS 6910 L 200mm 112 1 16440304013 Left Side Cover for KS 6910 HS TS Black 1...

Page 45: ...ble L 150mm Black 129 1 16550307017 Power Button Blue 130 1 46440606210 Main Board for KS 6910 w CPU Pine View D SC 1 8G Single Core Ver B0 130 2 46440616210 Main Board for KS 6910 w CPU Pine View D DC 1 8G Dual Core Ver B0 130 3 36444017000 KS 6910 TS HS M B w CPU Pine View D SC 1 8G Single Core IO Connector Plate M B Ver B0 130 4 36444023000 KS 6910 TS HS M B w CPU Pine View D DC 1 8G Dual Core ...

Page 46: ... Power Cord for Argentina 3 Wire L 1800mm IEC320 C13 NON07 1 16440512110 Carton for 10 POS System NON08 1 16440543010 PE Foam for KS 6910 NON09 1 16440901020 User Manual for KS 6910 TS HS KS 6910HS Spare Parts List Pos S Part Number Description 101 1 36594027003 Handset Assembly Black 101 2 36594027006 Handset Assembly Ivory 102 1 36446006003 Plastic Front Bezel Assembly w Lens for KS 6910HS Black...

Page 47: ...6004006 Base Stand Assembly for LM TM 2008 KS 6910 Ivory 118 1 16550304013 Plastic Neck Cover Black 118 2 16550304016 Plastic Neck Cover Ivory 119 1 16550306023 Plastic Hinge Cover Black 119 2 16550306026 Plastic Hinge Cover Ivory 120 1 10684038123 Binding Head Screw 6 32 12L SW W NiB 120 2 10684038122 Binding Head Screw 6 32 12L SW W Ni 121 1 10684038083 Binding Head Screw 6 32 8L SW W NiB 121 2 ...

Page 48: ...port for KS 6910HS Black 135 2 16440310016 Left Camera Support for KS 6910HS Ivory 136 1 16440309013 Camera Base for KS 6910HS Black 136 2 16440309016 Camera Base for KS 6910HS Ivory 137 1 16440311013 Right Camera Support for KS 6910HS Black 137 2 16440311016 Right Camera Support for KS 6910HS Ivory 138 1 16440103010 Fingerprint Bracket for KS 6910HS 139 1 16440105010 LCD Holder for KS 6910 140 1 ...

Page 49: ...01300 Power Cord for Europe PHP 206 PHS 301 NON05 4 21868301300 Power Cord for Japan IEC 320 C13 NON05 5 21868401310 Power Cord for S A IEC320 C13 NON05 6 21868501310 Power Cord for U K W FUSE BSI NON05 7 21868801300 Power Cord for India 3 Wire IEC 320 C13 NON05 8 21868901300 Power Cord for Argentina 3 Wire L 1800mm IEC320 C13 NON06 1 16440510110 Carton for 10 POS System NON07 1 10331201305 PE Bag...

Page 50: ...ack 115 1 38326004003 Base Stand Assembly for LM TM 2008 KS 6910 Black 116 1 16550304013 Plastic Neck Cover Black 117 1 16550306023 Plastic Hinge Cover Black 118 1 10684038123 Binding Head Screw 6 32 12L SW W NiB 119 1 10684038082 Binding Head Screw 6 32 8L SW W Ni 120 1 16550103030 Hinge 121 1 36444003010 2 5 SATA HDD Kit for KS 6910HS TS w HDD 160GB w o Cable In Main Unit 121 2 21955016003 2 5 S...

Page 51: ...r Plug NON02 1 21863233801 RJ45 To DB9M Cable L 150mm Black NON03 1 21862033420 Parallel Conversion Cable L 400mm NON04 1 21862062300 VGA Cable L 130mm NON05 1 21973212243 Power Adaptor 12V 50W NON06 1 21868601300 Power Cord for USA UL CSA PHP 301 to PHS 301 NON06 2 21868101310 Power Cord for Australia With IEC C13 Connector NON06 3 21868201300 Power Cord for Europe PHP 206 PHS 301 NON06 4 2186830...

Page 52: ...Spare Parts List Jumpers and Connectors KS 6910 6910TS 6910HS Technical Manual 52 Assembly Drawing KS 6910 KS 6910HS ...

Page 53: ...Spare Parts List Jumpers and Connectors KS 6910 6910TS 6910HS Technical Manual 53 KS 6910TS ...

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